Technical support Work, Jobs in Blackburn, Lan (with Salaries)

IT Support Technician
Blackburn Rovers Football Club —Blackburn
- £27,000 - £29,000 a year
- Full-time
- Azure
- Microsoft Outlook
- Customer service
- Free parking
- Store discount
Quick apply
15h
Senior Support Team Member
Pixel Inspiration —Altrincham
- From £28,500 a year
- Full-time
- Hybrid work
- English
- Communication skills
- Free parking
- Health & wellbeing programme
Quick apply
19h
IT Support Technician Apprentice
QA Apprenticeships —Blackpool
- £16,640 - £26,437 a year
- Full-time
- Computer literacy
- Hotel
- Continuous improvement
12h
Service Desk Team Leader
LIMA Networks LTD —Salford Quays
- £45,000 - £50,000 a year
- Full-time
- Continuous improvement
- Team management
- Organisational skills
Quick apply
Helpdesk - Scheduler/ Administrator
ASH Integrated Services —Manchester
- £27,975.84 a year
- Full-time
- Microsoft Word
- Computer literacy
- Contracts
Quick apply
6d
3rd Line Support Engineer SME - FTC
PXC —Salford Quays
- Full-time
- Computer Science
- Analysis skills
- Bachelor's degree
IT Support Analyst
Sheppard Robson —Manchester
- Full-time
Quick apply
Network Administrator
Lancashire and South Cumbria NHS Foundation Trust —Blackpool
- £25,760 - £27,476 a year
- Part-time
4d
End User Support Engineer I
Arch Capital Group Ltd. —Manchester
- Full-time
- Windows
- Bachelor's degree
- No degree
Advansys Technical Consultant
Datel —Warrington
- Weekend availability
- Hybrid work
Systems Support Analyst
Matalan —Liverpool
- Weekend availability
- Continuous improvement
- Organisational skills
- Employee discount
Quick apply
Service Desk Manager
OCU Group —Preston
- Full-time
- Analysis skills
- Continuous improvement
- Team management
Quick apply
6d
Service Desk Analyst - Shared Services
Methods Business and Digital Technology —Manchester
- Weekend availability
- Hybrid work
- Analysis skills
- Scripting
- Communication skills
- Employee assistance programme
Quick apply
D365 SCM Support Consultant
HSO Group B.V. —Manchester
- Azure
- Continuous improvement
- Communication skills
Quick apply
Helpdesk Operator
Sodexo —Salford
- £12.71 an hour
- Full-time
- Microsoft Word
- Computer literacy
- Data entry
Quick apply
11d
System Administrator (Experienced)
V.A.C Media —Keighley
- Maintenance
Senior Systems Administrator (RevTech) - UK Remote
Everway —Manchester
- Remote
- Salesforce
- Flexible schedule
Quick apply
12d
APPRENTICE DIGITAL SUPPORT TECHNICIAN
Lancashire County Council —Preston
- £8 an hour
- Full-time
- School
Schools ICT Engineer
Agilisys —St Helens
- Monday to Friday
- Computer networking
- In-person
- Communication skills
- Annual leave
- Employee discount
Quick apply
Head of IT Service Desk
Arrow Global —Manchester
- Full-time
- Hybrid work
- Continuous improvement
- Team management
- Travel
Quick apply
1d

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IT Support Technician

Blackburn Rovers Football Club -
Blackburn

Quick apply

Job details

Permanent | Full-time
£27,000 - £29,000 a year
15 hours ago

Benefits

Free parking
Store discount
Discounted or free food
Company pension
Employee discount
Sick pay
On-site parking

Qualifications

Microsoft Windows Server
Technical troubleshooting
Desktop support
TCP
Driving Licence
Azure
Microsoft Outlook
Customer service
Software deployment
Incident queue management
Mentoring junior staff
iOS
User account provisioning
LAN
Encryption
Microsoft Exchange
Microsoft Office Suite
Windows
Network infrastructure
User account management
Firewall
Service restoration
Mentoring
Organisational skills
SharePoint
Technical writing
ISO 27001
IP networking
VMWare
Application support
Network monitoring
Root cause analysis
Cybersecurity
Communication skills
Microsoft Azure
PowerShell scripting
PowerShell
Intune
Mobile devices

Full job description

Job Title: I.T. Support Technician

Department: Information Technology

Based at: Ewood Park stadium, Blackburn, BB2 4JF. Flexibility regarding location is required.

Reports to: Head of IT

Responsible for: N/A

Hours of work: 35 hours per week plus match days (rota basis) and any additional hours necessary for the performance of duties. This may include evening and weekend work.

Contractual Status: Permanent

Job Purpose:

To be responsible for delivering high-quality IT support across all Club locations, ensuring that technology services remain secure, reliable and available to support business operations. To provide technical support for desktop systems, Microsoft 365, mobile devices, networking, printers, telephony and business applications whilst assisting with infrastructure projects and cybersecurity initiatives.

Duties and Responsibilities

To be committed to ensuring the safeguarding and welfare of all staff, customers and clients of the Club.
Deliver professional 1st and 2nd Line support to all Club staff across multiple sites.
Perform root cause analysis for recurring technical issues. Diagnose, troubleshoot and resolve hardware, software, networking and Microsoft 365 issues.
Manage incidents, service requests and problems through the IT Service Desk ensuring SLA targets are met.
Provide remote, telephone and face-to-face technical support.
Escalate complex issues where appropriate whilst maintaining ownership until resolution.
Configure, deploy and maintain: Windows 11 PC’s & Laptops, Apple MacBooks, Tablets, Mobile devices, Printers.
Manage user onboarding and offboarding processes.
Configure Microsoft Entra ID accounts, Microsoft 365 licensing and permissions.
Configure Microsoft Intune enrolled devices.
Maintain software deployment and updates.
Support and administer: Microsoft Outlook, Teams, SharePoint, OneDrive, Exchange Online, Microsoft Entra ID, Microsoft Intune.
Maintain the IT Asset Register: Record all hardware assets and software licences, carry out scheduled asset audits, maintain stock levels of IT equipment, Ensure spare equipment is available for rapid deployment,
Ensure secure disposal of redundant equipment following Club procedures.
To generate proposals when required or requested by the Head of IT.
Assist the business in adopting Microsoft 365 services through user guidance, training and documentation.
Produce and maintain technical documentation: Create user guides and knowledge base articles, Update network diagrams, Maintain configuration documentation, Record standard operating procedures.
Follow Cyber security best practices: Assist with vulnerability remediation, ensure endpoint protection remains operational, Support cybersecurity awareness initiatives, Ensure Principle of Least Privilege is maintained, Identify and report potential security incidents, Support device encryption and MFA implementation, Ensure compliance with Club security policies.
Provide out-of-hours and Matchday IT support as required.
Support and mentor the IT Apprentice

Desirable

Assist with the maintenance of: LAN & WAN infrastructure, Wireless networks, Switches, Firewalls, DHCP, DNS, VLANs, VPN connectivity, Structured cabling.

Skills Required

Excellent troubleshooting and diagnostic skills.
Strong customer service skills.
Excellent verbal and written communication.
Ability to prioritise competing workloads.
Strong organisational skills.
Ability to work independently.
Strong documentation skills.
Good analytical and problem-solving abilities.
Professional attitude under pressure.
Ability to explain technical concepts to non-technical users.
Excellent attention to detail.
Full UK driving licence (travel between sites is required).

Knowledge Required

Experience with the following:

Windows 11, Apple macOS, iOS and iPadOS, Android devices
Windows Server, Exchange Online, Active Directory, Group Policy
Microsoft 365, Microsoft Entra ID, Microsoft Intune
Microsoft Office applications, Microsoft Teams, SharePoint Online
PC and laptop deployment
TCP/IP networking, DHCP, DNS, Wi-Fi troubleshooting
Hardware diagnostics & Printer troubleshooting
Helpdesk/service desk systems
Remote support tools
Asset management systems

Desirable Knowledge:

Aruba switching, VLAN configuration, Network monitoring tools
Meraki wireless
Fortinet firewalls
VMware
Veeam Backup
CrowdStrike Falcon
PowerShell scripting
SharePoint administration
Azure administration
ITIL processes
Cyber Essentials / ISO 27001 environments

Qualifications Required:

Required: Qualification in I.T. or 2/3 years support experience minimum

Desired: Qualification / experience in networking or Cyber Security

DBS Check Required:

Yes

Job Types: Full-time, Permanent

Pay: £27,000.00-£29,000.00 per year

Benefits:

Company pension
Discounted or free food
Employee discount
Free parking
On-site parking
Sick pay
Store discount

Work Location: In person

Quick apply

Refine Your Search

technical support jobs in blackburn, lan

IT Support Technician

Senior Support Team Member

IT Support Technician Apprentice

Service Desk Team Leader

Helpdesk - Scheduler/ Administrator

3rd Line Support Engineer SME - FTC

IT Support Analyst

Network Administrator

End User Support Engineer I

Advansys Technical Consultant

Systems Support Analyst

Service Desk Manager

Service Desk Analyst - Shared Services

D365 SCM Support Consultant

Helpdesk Operator

System Administrator (Experienced)

Senior Systems Administrator (RevTech) - UK Remote

APPRENTICE DIGITAL SUPPORT TECHNICIAN

Schools ICT Engineer

Head of IT Service Desk

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