Application support engineer Work, Jobs in Appleton, Chs (with Salaries)

1st Line Support IT Engineer
Evolve BG Ltd —Wigan
- Up to £26,298 a year
- Monday to Friday
Quick apply
13d
Software Engineer, Full-Stack Applications (Python)
Fitch Group —Manchester
- AWS
- Machine learning
- Financial services
Software Developer | Capital Markets
Marex —Nantwich
- Full-time
- AI
- Communication skills
Quick apply
Vice President, Full-Stack Engineer
The Bank of New York Mellon Corporation —Manchester
- Full-time
- Azure
- Machine learning
- Mentoring
Senior Software Engineer, Backend - Full or Part Time
Autotrader —Manchester
- £50,000 - £70,000 a year
- Part-time
- Mentoring
6d
Senior Full Stack Engineer - Full or Part Time
Autotrader —Manchester
- £50,000 - £70,000 a year
- Part-time
4h
Senior Software Developer
NCC Group —Manchester
- Full-time
- Hybrid work
- Computer Science
- Bachelor's degree
- APIs
- Annual leave
Quick apply
Principal Software Engineer, Backend - Full or Part Time
Autotrader —Manchester
- £60,000 - £80,000 a year
- Part-time
- SQL
- Mentoring
Senior Consultant, Java Developer, Solutions, Engineering, AI & Data
Deloitte —Manchester
- Hybrid work
- Mentoring
- Software development
Senior Cloud Engineer, AI Platform SRE
CreateFuture —Manchester
- Full-time
- Hybrid work
- Master's degree
- Travel
- AI
Quick apply
6d
Senior Software Engineer, Full Stack - AI
Fitch Group —Manchester
- Hybrid work
- Master's degree
- APIs
- Agile
- Work from home
Lead Software Engineer (iOS)
CreateFuture —Manchester
- Hybrid work
- Travel
- Agile
- AI
Quick apply
2d
Lead Software Engineer (iOS) (contractor)
CreateFuture —Manchester
- Hybrid work
- Travel
- Agile
- AI
Quick apply
2d
Principal Full Stack Engineer - Full or Part Time
Autotrader —Manchester
- £60,000 - £80,000 a year
- Part-time
Staff Software Engineer (Team Lead) - Engine by Starling
Starling —Manchester
- Full-time
- Hybrid work
- DevOps
- Java
- Annual leave
- Employee discount
Quick apply
Software Engineer - Re Training Opportunity
eco-i Limited —Warrington
- £30,000 - £42,000 a year
- Full-time
- Software development
- Free parking
- Sick pay
Quick apply
4h
Application Support Engineer (AWS) - Manchester
FDM Group —Manchester
- Hybrid work
- Continuous improvement
- Communication skills
- Annual leave
2h
Software Engineer
Biozek Digital Solutions Ltd —Manchester
- £48,543 - £65,116 a year
- Full-time
- Software troubleshooting
- In-person
Quick apply
4h
Graduate Software Support Engineer
Car Benefit Solutions —Bury
- £26,000 - £30,000 a year
- Full-time
- Hybrid work
- Communication skills
Quick apply
1h

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application support engineer jobs near appleton, chs

1st Line Support IT Engineer

Evolve BG Ltd -
Wigan

Quick apply

Job details

Up to £26,298 a year
13 days ago

Qualifications

Technical troubleshooting
IT service management
LAN
Ticket management
Ticket management systems
Technical support incident logging
Customer support
Customer interaction
IT incident logging
Incident log maintenance
Help desk

Full job description

Since its inception in 2005, Evolve has been driven by a commitment to revolutionise the support provided to hard-working multi-site brands often overlooked by traditional technology providers. Our tailored approach addresses the unique challenges faced by these brands, emphasising exceptional technical support and customer service. This covers GDPR Compliant Guest Wi-Fi, SD WAN Networks, Managed Wi-Fi/LAN Infrastructure, Broadband / Leased Lines, Network Security, PCI Consultancy, and structured cabling.

Job Summary

As a 1st Line IT Support Engineer, you will be the first point of contact for IT related queries. You will provide technical support to customers via phone, email and in person. You will diagnose Basic IT Issues, escalate more complex problems and ensure customers receive a high level or service.

The role is based in our Head office in Wigan and you will also be required to work onsite in our customers locations.

The working hours are Monday Friday on a shift bases between the hours of 7am & 6pm.

Key Accountabilities

Provide technical support in line with Service Level Agreements (SLAs).
Troubleshoot and resolve IT issues, escalating when necessary.
Maintain IT hardware, software, and asset management.
Ensure IT services are available during core operational hours.
Identify and suggest permanent solutions for recurring issues.
Monitor and maintain IT systems to improve performance
Maintain accurate records of service tickets, incidents, and resolutions.
Ensure adherence to IT security policies and corporate procedures.
Manage IT documentation and ensure it remains up to date.

About you:

Previous experience in a IT support role and/or experience with IT ticketing systems
General knowledge of service and application delivery, preferably to have successful service level agreement accomplishments.
Understanding and preferable experience of ITIL processes and service delivery software is advantageous.
Good knowledge of IT technologies.
A good analytical mind, able to tackle a problem from different angles and make decisions quickly.
Excellent interpersonal skills.Team Orientated.
Ability to conduct and direct research into IT issues and products as required.
Ability to present ideas in user-friendly language.
Highly self-motivated and directed. Keen attention to detail.
Evidence potential for analytical, evaluative, and problem-solving abilities.
The ability to effectively prioritise and execute tasks in a high-pressure environment is advantageous.
Strong customer service orientation.

Why Evolve?

At Evolve, you'll be joining a dynamic and passionate team that's committed to building something special. We offer a competitive compensation package, a collaborative work environment, and the opportunity to make a real impact on our company's success.

We have created a working environment where you can be yourself and give your all. You will be called on to out-think the competition and work closely with your colleagues to produce innovative ideas and deliver impressive results for our customers. This is your chance to be effective, and impressive performance will take you far.

To find out more information about what its like to work for us and our benefits, visit www.evolvebg.co.uk/careers/

Evolve is an Equal Opportunity Employer

All openings will be filled based on qualifications without regard to race, colour, sex, sexual orientation, gender identity, national origin, marital status, veteran status, disability, age, religion, or any other classification protected by law.

Quick apply

Refine Your Search

application support engineer jobs in appleton, chs

1st Line Support IT Engineer

Software Engineer, Full-Stack Applications (Python)

Software Developer | Capital Markets

Vice President, Full-Stack Engineer

Senior Software Engineer, Backend - Full or Part Time

Senior Full Stack Engineer - Full or Part Time

Senior Software Developer

Principal Software Engineer, Backend - Full or Part Time

Senior Consultant, Java Developer, Solutions, Engineering, AI & Data

Senior Cloud Engineer, AI Platform SRE

Senior Software Engineer, Full Stack - AI

Lead Software Engineer (iOS)

Lead Software Engineer (iOS) (contractor)

Principal Full Stack Engineer - Full or Part Time

Staff Software Engineer (Team Lead) - Engine by Starling

Software Engineer - Re Training Opportunity

Application Support Engineer (AWS) - Manchester

Software Engineer

Graduate Software Support Engineer

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