Customer service advisor Work, Jobs in Aberdulais, Ntl (with Salaries)

Customer Service Representative
ERS Administration Services —Swansea
- Full-time
- Hybrid work
- Customer service
- Organisational skills
- Communication skills
- Employee assistance programme
Business Client Service Specialist
HSBC Global Services Limited —Swansea
- From £27,200 a year
- Full-time
- Hybrid work
- Communication skills
- Work from home
Customer Service Advisor
Days Motor Group —Llansamlet
- Full-time
- Customer service
- Computer literacy
- Free parking
- Annual leave
4d
Customer Service Representative
IQUW Group —Swansea
- Full-time
- Hybrid work
- Customer service
- Organisational skills
- Communication skills
- Employee assistance programme
Customer Service Centre Agent
Driver and Vehicle Standards Agency —Swansea
- £26,607 a year
- Part-time
- Hybrid work
- Customer service
- Word processing
- Computer literacy
- Annual leave
- Employee assistance programme
5d
Customer Service and Sales Advisor
Cycle Solutions (Cycle to Work) Ltd —Swansea
- Organisational skills
- Communication skills
- Annual leave
- Employee assistance programme
Customer Service Advisor - Bike Experts Team
Tredz —Swansea
- £27,716 a year
- Full-time
- Hybrid work
- Sales
- Customer service
- Microsoft Office
- Employee discount
- Sick pay
Quick apply
3d
Customer Service Representative
Fix Auto Swansea West —Swansea
- Full-time
- Microsoft Word
- Microsoft Outlook
- Microsoft Office
- Free parking
Quick apply
12d
Customer Service Advisor (Part-time)
TOAST —Swansea
- £13.84 an hour
- Part-time
- Bilingual
- Spanish
- Customer service
- Free parking
- Health & wellbeing programme
Quick apply
3d
IT Customer Service Advisor
Catapwlt —Bridgend
- Up to £20,000 a year
- Customer service
- In-person
- Communication skills
- Referral programme
Quick apply
Call Center Agent
Red Ruby Financial Ltd. —Cowbridge
- £24,420.00 - £50,106.51 a year
- Full-time
- CRM software
- Sales
- Customer service
- Free parking
- Paid training
Quick apply
Customer Service Assistant
Halo Leisure —Tondu
- £12.71 an hour
- Annual leave
Customer Service Advisor
PHSGroup —Caerphilly
- No weekends
- Hybrid work
- Computer skills
- No travel
- Free parking
- Employee discount
Customer Service Assistant
Castle Bingo —Merthyr Tydfil
- From £12.71 an hour
- Part-time
- Bar
- Customer service
- In-person
- Free parking
- Referral programme
Quick apply
9d
Customer Service Advisor (Welsh Essential)
Bridgend College —Bridgend
- £25,948 a year
- Full-time
- Google Suite
- English
Sales and Customer service Advisor
Juss Marketing —Bridgend
- £400 - £600 a week
- Communication skills
- Marketing
Multi-drop Driver/Customer Service Assistant
Travis Perkins —Aberdare
- Weekend availability
- Customer service
- Driving
- Employee discount
5d
Customer Service Representative
Univar Solutions UK Ltd —Caerphilly
- Full-time
- Microsoft Office

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Customer Service Representative

ERS Administration Services
Swansea

Apply Now

Job details

Permanent | Full-time

Benefits

Employee assistance programme

Qualifications

Customer service
Organisational skills
Communication skills

Full job description

Overview:

About us

ERS Syndicate 218 at Lloyds is managed by Starr. We are the UK’s largest specialist motor insurer with an A+ rating and have been making motoring passions and livelihoods possible since 1946. We work exclusively with motor insurance brokers to help get under the skin of the most difficult insurance risks, helping build products to meet their customer’s needs.

Starr is a global insurance and investment organisation providing property and casualty insurance solutions to business and industry. Starr has grown into one of the world’s fastest‑expanding insurance organisations, writing business in 128 countries across six continents. Our talented and experienced associates manage risk and ultimately support the profitable growth of organisations in a dynamic, competitive and ever-changing marketplace. Join us and become part of our talented and passionate workforce.

The role

We are looking for Customer Service Representatives who are passionate about delivering an outstanding service to our customers to join our Claims or Underwriting Teams. If you are self-motived, have great communication skills and a desire to achieve then this may be the role for you.

Following a period of training, you will join our friendly team on the telephones providing excellent customer service. You will contribute to ensuring that our customers have a straightforward, welcoming, and unique experience by utilising cutting-edge technologies in our contact centre here in Swansea.

We currently operate a hybrid working model. This entails 3 days per week collaborating with colleagues in the office, and 2 days working from home.

Key responsibilities

Work with insurance brokers and direct clients to handle enquiries.
Respond to customer and broker queries.
Provide accurate information to customers and brokers about their insurance policy.

Maintain effective working relationships with brokers and customers.
Produce documentation, creating and issuing correspondence to customers and brokers.
Build your knowledge of our products and services to become a subject matter expert.
Play your part in a culture of change as an individual and as a team member.

Essential qualifications, skills and experience

This role would suit anyone that has an interest in providing positive outcomes to colleagues and customers and we would like to hear from you if you are interested to hear more on this role. Helpful experience for this role will include:

The ability to work, both, as part of a team and independently
A set of interpersonal skills that enable you to work successfully with customers by phone or correspondence.
A keen eye for detail and high level of accuracy
A deep understanding of what good customer service involves.
Excellent organisational skills and the ability to prioritise.
The drive to continually improve the way we work and the services we provide.

Core behavioural competencies

Analysis and decision making
Relationships
Performance focus
Communication and influence
Resilience and adaptability

Benefits

Competitive Benchmarked Salary
25 days holiday
Discretionary bonus scheme
Employee assistance programme
Annual holiday buy (up to 3 extra days)
Salary sacrifice benefits
Annual benefits reviews
The option for professional qualifications and study support

Starr is an equal opportunity employer, which means we will consider all suitably qualified applicants regardless of gender identity or expression, ethnic origin, nationality, religion or beliefs, age, sexual orientation, disability status or any other protected characteristic. We recruit and develop our people based on merit and we're committed to creating an inclusive environment for all employees. We offer first class training and development opportunities to all employees. Our aim is to grow our own talent and bring out the best in people.

#ERSLI

Apply Now

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