Receptionist Work, Jobs in Ambleside, Eng (with Salaries)

Receptionist
Rydal Hall —Ambleside
- £13.45 an hour
- Weekend availability
- Hospitality
- Customer service
- Administrative experience
- Free parking
- Health & wellbeing programme
Quick apply
2d
Part time Hotel Receptionist
The Samling Hotel —Windermere
- From £12.71 an hour
- Part-time
- Microsoft Word
- Microsoft Excel
- English
- Free parking
Quick apply
3d
Hotel Receptionist
The Forest Side —Grasmere
- £26,000 - £28,000 a year
- Weekend availability
- Bilingual
- Hospitality
- Hotel
- Employee discount
Quick apply
12d
General Hotel Assistant (accommodation available)
The Ravenstone Manor Hotel —Keswick
- £29,000 - £32,000 a year
- Full-time
- Hospitality
- English
- Hotel
- Employee discount
- Gym membership
Quick apply
10d
Hotel Receptionist (Live in Available)
Borrowdale Gates Hotel —Keswick
- £12.80 an hour
- Bilingual
- Customer service
- Hotel
Quick apply
1d
Holiday Sales - Receptionist - HS1
Parkdean Resorts —Windermere
- £12.71 an hour
- Weekend availability
- Hospitality
- Customer service
- Administrative experience
- Store discount
- Employee assistance programme
Quick apply
Reception Host
Langdale Hotel and Spa —Ambleside
- £27,727.18 a year
- Weekend availability
- Hospitality
- Hotel
- Guest services
- Employee assistance programme
- Employee discount
Quick apply
General Assistant
Burn How Hotel —Lake District National Park
- From £12.81 an hour
- Weekend availability
- Hospitality
- Customer service
- Hotel
Quick apply
2d
Receptionist
Langdale Chase —Windermere
- Full-time
- Hotel
- Front desk
- Computer skills
- Annual leave
- Employee assistance programme
Quick apply
Spa Receptionist
Crerar Hotels —Ambleside
- £13 an hour
- Part-time
- Hotel
- Administrative experience
- Driving
- Employee assistance programme
Quick apply
Part Time Reception Assistant - Temp
EMG Solicitors —Penrith
- Part-time
- Customer service
- Front desk
- Communication skills
- Annual leave
- Employee assistance programme
2d
Reception Manager
Scafell hotel —Keswick
- £30,000 - £35,000 a year
- Weekend availability
- Bilingual
- Hospitality
- Hotel
Quick apply
11d
Receptionist/Administrator
Hundith Hill Hotel —Cockermouth
- From £13 an hour
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Free parking
- Employee discount
Quick apply
6d
Receptionist
Kirkstile Inn —Cockermouth
- From £12.71 an hour
- Part-time
- Microsoft Word
- Microsoft Excel
- Customer service
- Free parking
- Employee discount
Quick apply
Senior Spa Receptionist
The Swan Hotel & Spa —Ulverston
- Up to £15 an hour
- Full-time
- Hospitality
- Customer service
- Supervising experience
- Free parking
- Employee discount
Quick apply
10d
Receptionist
Whitbarrow —Penrith
- £12.71 an hour
- Part-time
- Hospitality
- Microsoft Outlook
- Customer service
- Employee discount
- Referral programme
Quick apply
10d
Agri-Data Admin Assistant
Map of Ag —Penrith
- £26,500 - £29,000 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Data analysis skills
- Free parking
- Annual leave
Quick apply
Hotel Receptionist – The Lodore Falls Hotel & Spa
Lake District Hotels —Keswick
- £13.35 an hour
- Part-time
- Hospitality
- Bar
- Customer service
- Employee assistance programme
- Employee discount
Receptionist/Service Advisor
Mc Autos Barrow Limited —Barrow-In-Furness
- From £13 an hour
- Full-time
- Customer service
- Administrative experience
- Organisational skills
- Free parking
- Employee discount
Quick apply
14d
Lead Dental Receptionist/Patient Administrator - Barrow Dental Clinic
North Cumbria Integrated Care NHS Foundation Trust —Barrow-In-Furness
- £25,760 - £27,476 a year
- Part-time
- Relocation assistance
5h

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Receptionist

Rydal Hall -
Ambleside

Quick apply

Job details

Permanent | Full-time
£13.45 an hour
2 days ago

Benefits

Free parking
Health & wellbeing programme
Company pension
Company events
Employee discount
Life insurance
Sick pay
On-site parking

Qualifications

Hospitality
Customer service
Administrative experience
Organisational skills
Communication skills

Full job description

Rydal Hall is a unique venue that is open to all regardless of faith and background, we welcome guests and visitors to all that we offer. We have a Hall with 30 bedrooms the majority of which are ensuite, various meeting rooms and quiet spaces and a bar to unwind in, listed well preserved gardens, Camping site with an unspoiled back to nature feel, Glamping, Self-catering cottages, a bunkhouse which sleeps 28 with great facilities for those groups who want to cater for themselves. The Tea Rooms which is open all year and often a stopping point for those who have come to visit Rydal or are passing through on the many walks. So, all in all it is a unique platform for us to engage with our visitors and guests to transform and raise a sense of conscious and awareness of Rydal.

Main Responsibilities

You will play an integral role at the beginning of our guest’s journey. You'll respond to guest calls, emails, and enquiries for room, self-catering & Camping reservations, groups, and general information, taking reservations from enquiry to confirmation stage. You'll work with the reception manager and departments ensuring all data, reporting and systems are up to date. You'll build strong relationships with repeat customers, and support in ensuring we are their preferred choice.

Main Job Duties and Responsibilities

Ensure all reservations are taken in line with the SOP’s.
Deal with all telephone and email enquiries in a prompt and professional manner.
Ensure accuracy and attention to detail at all times.
Be aware of seasonal and historical trends.
Ensure maximum occupancy, average room rates and targets are achieved.
Be fully conversant with all reservation procedures including cancellations and no-shows and adhere to these procedures at all times.
Chase all unconfirmed bookings, ensuring they are confirmed or released in accordance with the Halls policy.
Be fully aware of rates and promotions and to quote such rates in line with the our revenue strategy. Ensuring maximum occupancy are achieved at all times.
Deal with all internal and external customers in a professional manner including answering all telephone calls promptly and correctly.
Complete reservation checks as per Company standards
Register and check guests in as well as authorizing and verifying guests’ payments.
Confirm relevant guest information as well as issuing room keys and direct guests to their rooms.
Maintain clear and accurate records of guest room bookings.
Listen and respond to guest queries and requests both in-person and by phone.
Attend any relevant training courses.
Run the day-to-day operation of the reservations department.
Be aware and have full knowledge of our competitors and their facilities
Focus on outstanding customer service aiming to exceed our guest’s expectations, making each and every person feel special.
Apply excellent attention to detail, maintaining effective controls and implementing the necessary systems and procedures for smooth running of the reservations department.
Deal with guest enquiries.
Assist in training staff members to a high standard.
Complete daily tasks along with understanding all team members’ requirements and the daily traffic into the office.
Assisting Reception Manager with daily reporting
Process group bookings, rooming lists and group booking contracts.

What we’re looking for:

To be successful in this role, you must possess the following qualifications, attitude, behaviours, skills, and values:

Possess excellent guest focus and have a real passion for hospitality.
Have an excellent telephone manner.
Have an eye for detail and procedures
Have the ability to be efficient under pressure and be able to multi task.
Excellent organisational skills will be of paramount importance.
Flexible and be able to work under pressure.
Must understand that customer service is paramount to our business and that all guests receive a warm and personalised welcome, maintaining the personal touch.
A strong communicator with guests and fellow employees ensuring they are always aware of the operation and its workload each day.

Skills and Experience (Desirable)

Previous Hospitality experience
Previous experience of Epos and Guestline / Rezlynx booking system.

Hours of Work – 40 hrs per week - 5 days out of 7. Working week to include varied shifts, weekends, evenings and days.

Job Types: Full-time, Permanent

Pay: £13.45 per hour

Benefits:

Company events
Company pension
Employee discount
Free parking
Health & wellbeing programme
Life insurance
On-site parking
Sick pay

Ability to commute/relocate:

Ambleside, Cumbria: reliably commute or plan to relocate before starting work (required)

Experience:

Customer service: 1 year (required)
Administrative experience: 1 year (required)

Work authorisation:

United Kingdom (required)

Work Location: In person

Quick apply

Refine Your Search

receptionist jobs in ambleside, eng

Receptionist

Part time Hotel Receptionist

Hotel Receptionist

General Hotel Assistant (accommodation available)

Hotel Receptionist (Live in Available)

Holiday Sales - Receptionist - HS1

Reception Host

General Assistant

Receptionist

Spa Receptionist

Part Time Reception Assistant - Temp

Reception Manager

Receptionist/Administrator

Receptionist

Senior Spa Receptionist

Receptionist

Agri-Data Admin Assistant

Hotel Receptionist – The Lodore Falls Hotel & Spa

Receptionist/Service Advisor

Lead Dental Receptionist/Patient Administrator - Barrow Dental Clinic

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