Head of Work, Jobs in Ayr, Say (with Salaries)

Collections Administrator
Castle Water Ltd —Ayr
- £25,000 a year
- Full-time
- CRM software
- Computer skills
- In-person
- Life insurance
Quick apply
Document Controller
Storm Aviation —Prestwick
- Full-time
- Computer literacy
- Microsoft Office
- Annual leave
- Life insurance
6d
Supervisor - Portland St, Troon
CJ Lang & Son Limited —Troon
- Customer service
- Merchandising
- Team management
Billing Analyst
Castle Water Ltd —Ayr
- £25,000 - £26,000 a year
- Weekend availability
- Analysis skills
- In-person
- Analytics
- Life insurance
- Sick pay
Quick apply
Customer Service Advisor
Castle Water Ltd —Ayr
- £24,349 a year
- Weekend availability
- English
- Analysis skills
- In-person
- Life insurance
- Sick pay
Quick apply
6d
Property Administrator
GF1 —Prestwick
- Part-time
- In-person
- Marketing
Quick apply
1d
General Assistant (Front Office)
Western House Hotel —Ayr
- £12.71 an hour
- Hotel
- Front desk
- In-person
Quick apply
3d
Venue Manager
Admiral Slots —Ayr
- £30,811 a year
- 8 hour shift
- Customer service
Quick apply
8d
Grounds & Siting Manager
Haven —Ayr
- Weekend availability
- Customer service
- Organisational skills
- Budgeting
- Employee discount
Quick apply
6d
Sales Manager (Fresh Pork)
Importo Ltd —Prestwick
- Full-time
- Microsoft Excel
- Organisational skills
- Computer skills
Quick apply
Head Barista/Supervisor
Titch Coffee House —Kilmarnock
- £14.50 an hour
- Hospitality
- Team management
- Quality control
Quick apply
Night Supervisor
Admiral Slots —Ayr
- £13.45 an hour
- Full-time
- Customer service
- Cash handling
Quick apply
8d
Greenkeeper - Girvan Golf Course - SOA12886
South Ayrshire Council —Girvan
- £27,994 - £28,322 a year
- Annual leave
- Employee discount
6d
Head Housekeeper
Fitzsimmons Group —Prestwick
- £13.00 - £13.50 an hour
- Full-time
- Hotel
- Quality control
- Organisational skills
- Free parking
- Employee discount
Quick apply
Kitchen Team Manager
Haven —Ayr
- Weekend availability
- Budgeting
- Training & development
- Guest services
- Employee discount
Quick apply
Check Manager
Storm Aviation —Prestwick
- Full-time
- Management
- Maintenance
- Annual leave
- Life insurance
8d
Lecturer in Radio and Podcast Production
University of the West Scotland —Ayr
- £50,253 - £56,535 a year
- Part-time
- Research
- University
- Bachelor's degree
- Annual leave
- Employee assistance programme
7d
Housekeeper
RAD Hotel Group —Ayr
- £8.00 - £12.71 an hour
- Part-time
- Hotel
- Guest services
- Communication skills
- Employee discount
Quick apply
9d
Shift Supervisor
Storm Aviation —Prestwick
- Full-time
- Management
- Annual leave
- Life insurance
6d
Internal Sales Executive
Glennon Brothers —Troon
- Microsoft Powerpoint
- Microsoft Word
- CRM software
Quick apply

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Collections Administrator

Castle Water Ltd -
Ayr

Quick apply

Job details

Full-time
£25,000 a year

Benefits

Cycle to work scheme
Company pension
Life insurance

Qualifications

CRM software
Accounting software
Outbound debtor call management
Accounts Receivable Credit Control
Customer account reconciliation
Account escalation for debt management
Computer skills
Communication skills

Full job description

We’re hiring a Collections Administrator to join our fast-paced Credit Control Team in Ayr. This is a full-time, office-based credit control role focused on actively pursuing outstanding debt, reducing aged balances and improving debtor days.

The role will involve managing a range of account portfolios, including insolvencies, debt collection escalations and other priority accounts. You will work closely with colleagues across the Collections team and wider business to resolve queries, maintain accurate records and support a consistent approach to debt recovery.

Day to day, you’ll carry out departmental administration, produce and maintain reports, contact customers to understand reasons for non-payment, agree suitable next steps and actively work to recover outstanding balances.

We’re looking for someone with strong administration and communication skills, excellent Excel capability and a proactive, organised approach. The ideal candidate will be confident managing multiple priorities, handling sensitive conversations professionally and delivering accurate results in a busy environment.

*Job-specific skills testing will be required at interview stage.

Perks you'll enjoy

Salary - £25,000 plus OTE of up to £9,000 per year in commission
Monday - Friday so the weekends are all yours
Company pension, life insurance and Cycle to Work scheme

What you'll be doing

Manage a range of credit control portfolios, including insolvencies, debt collection escalations and other priority accounts.
Actively pursue outstanding debt by contacting customers by telephone, email and written correspondence.
Understand reasons for non-payment, resolve invoice queries and disputes, and negotiate appropriate payment arrangements.
Complete a variety of departmental administration tasks, including maintaining accurate CRM records and updating customer information.
Produce, maintain and analyse reports using Microsoft Excel, including large volumes of data, reconciliations and spreadsheet analysis.
Review account balances, investigate discrepancies and ensure issues are resolved promptly.
Work collaboratively with colleagues across Collections and other departments to support effective debt recovery.
Meet individual and team collection targets and KPIs

What you'll bring to the role

Minimum 3 years administrative experience, ideally within credit control, collections, finance or a similar environment.
Confident using a range of computer systems, including CRM or account management platforms.
Highly competent in Microsoft Excel, including XLOOKUP, data reconciliation and spreadsheet analysis.
Excellent written and verbal communication skills, with the ability to handle objections and sensitive conversations professionally.
Highly organised, detail-oriented and able to manage a high-volume workload while prioritising effectively.
A proactive approach to problem-solving, decision-making and achieving collection outcomes.
Comfortable working independently and as part of a team.

Desirable Skills

Previous experience in collections, credit control, accounts administration or a financial environment.
Experience using accounting software and CRM systems.
Experience within the utilities or water industry would be advantageous but is not essential.

Why choose Castle Water?

Castle Water is redefining the utilities sector as one of the fastest-growing and most successful companies in the UK. Guided by our core values of fairness, transparency, tenacity and being supportive, we deliver outstanding service to a diverse range of customers, including some of the UK’s largest companies and public sector organisations.

We believe in putting people first. Whether it’s creating positive interactions with our customers or fostering a supportive workplace culture, our commitment to fairness and transparency ensures we build lasting relationships with our customers.

With over 25,000 5-star Trustpilot reviews, our reputation is built on trust and excellence. We tackle every challenge with tenacity and a dedication to doing what’s fair and right.

Our head office in Blairgowrie, Perthshire, is located within easy reach of Perth and Dundee. As a company embedded in the local community, we actively participate in events that reflect our supportive values. We also have offices in Brentford, London, and Ayr, offering plenty of opportunities to join our growing team.

If you’re looking for company that’s dynamic, forward-thinking and values-driven, Castle Water is the place for you.

Pay: £25,000.00 per year

Benefits:

Company pension
Cycle to work scheme
Life insurance

Work Location: In person

Quick apply

Refine Your Search

head of jobs in ayr, say

Collections Administrator

Document Controller

Supervisor - Portland St, Troon

Billing Analyst

Customer Service Advisor

Property Administrator

General Assistant (Front Office)

Venue Manager

Grounds & Siting Manager

Sales Manager (Fresh Pork)

Head Barista/Supervisor

Night Supervisor

Greenkeeper - Girvan Golf Course - SOA12886

Head Housekeeper

Kitchen Team Manager

Check Manager

Lecturer in Radio and Podcast Production

Housekeeper

Shift Supervisor

Internal Sales Executive

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