Customer service Work, Jobs in Basingstoke, Eng (with Salaries)

Contact Centre Associate
Castle Trust Bank —Basingstoke
- £25,500 a year
- Full-time
- Customer service
- Microsoft Office
- Financial services
- Employee assistance programme
Quick apply
Sales Colleague
Currys —Basingstoke
- £12.71 - £13.01 an hour
- Part-time
- Sales
- Annual leave
- Employee discount
Sales Advisor
The Perfume Shop —Basingstoke
- £8.81 - £13.04 an hour
- Sales
- IT
- Employee discount
Retail Sales & Brand Growth Assistant
Lily Lane Cosmetics & Home —Basingstoke
- £12.75 - £15.00 an hour
- Part-time
- Microsoft Outlook
- Customer service
- Organisational skills
- Free parking
- Store discount
Quick apply
Sales Administrator - Basingstoke
Evalve Limited —Basingstoke
- £27,979 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Office
- Free parking
- Annual leave
Quick apply
9d
Retail Customer Service
Entain —Basingstoke
- £13 an hour
- Overtime
- Cash handling
Room Attendant
The Elite Venue Selection —Hook
- Weekend availability
- Hospitality
- Hotel
- In-person
- Employee discount
- Referral programme
Quick apply
3h
Specialist: Full-Time, Part-Time, and Part-Time Temporary
Apple —Basingstoke
- Temporary
- Customer service
Receptionist
Skylight Psychiatry —Basingstoke
- £25,000 a year
- Full-time
- Hybrid work
- Customer service
- Administrative experience
- Front desk
- Flexitime
- Work from home
7d
Weekend Sales Advisor
F.Hinds —Basingstoke
- £8.69 - £12.80 an hour
- Weekend availability
- Sales
- Communication skills
14d
Customer Services Executive
Healthxchange —Reading
- Up to £30,000 a year
- Monday to Friday
- Hybrid work
- Microsoft Office
- Organisational skills
- IT
- Employee assistance programme
- Employee discount
Quick apply
Sales Assistant - Full Time
Cool-Merch Ltd —Basingstoke
- From £13 an hour
- Full-time
- Sales
- Customer service
- English
- Employee discount
Quick apply
9h
Customer Assistant - Online
Morrisons —Basingstoke
- Annual leave
- Employee discount
Quick apply
6h
Customer Services Advisor
SNG (Sovereign Network Group) —Basingstoke
- £25,936 a year
- Full-time
- Hybrid work
- Customer service
- Computer literacy
GP Receptionist
Crown Heights Medical Centre —Basingstoke
- £13.45 an hour
- Full-time
- Customer service
- English
- Microsoft Office
- Health & wellbeing programme
- Bereavement leave
Quick apply
5d
Temporary Sales Assistant (4 hrs)
Deichmann —Basingstoke
- Up to £12.91 an hour
- Temporary
- Communication skills
1h
Customer Service Assistant
Mole Country Stores —Basingstoke
- £10.85 - £12.71 an hour
- Part-time
- Sales
- Customer service
- No experience needed
- Free parking
- Store discount
Customer Services Advisor
Halfords —Basingstoke
- £11.05 - £12.91 an hour
- Part-time
- Sales
- Customer service
- Employee assistance programme
- Employee discount
6d
Internal Customer Service
TechPoint —Basingstoke
- £35,000 - £43,000 a year
- Sales
- Travel
- Communication skills
- Free parking
- Life insurance
Quick apply
14d
Technical Administrator
TrustMark (2005) Ltd —Basingstoke
- £30,000 a year
- Full-time
- Computer literacy
- Microsoft Office
- In-person
- Free parking
- Health & wellbeing programme
Quick apply
20h

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customer service jobs near basingstoke, eng

Contact Centre Associate

Castle Trust Bank -
Basingstoke

Quick apply

Job details

Full-time
£25,500 a year

Benefits

Company pension
Discounted gym membership
Employee assistance programme
Paid volunteer time

Qualifications

Customer service
Microsoft Office
Financial services
Communication skills

Full job description

Contact Centre Associate

“Deliver exceptional service. Make a real difference to customers every day.”

At Castle Trust Bank, we pride ourselves in being a fintech challenger bank, providing specialist property mortgages, retail finance lending and savings accounts to a variety of customers.

This role is based in Basingstoke on site 5 days a week Monday to Friday 09.00 to 17.30

The role and what you’ll deliver:

We have an exciting opportunity for a Contact Centre Associate to join our growing team in Basingstoke.

In this role, you will be at the heart of our customer experience—supporting customers across our Savings and Omni Capital Retail Finance divisions.

You’ll handle a wide variety of customer queries via phone, email and online messaging, ensuring every interaction reflects our commitment to exceptional service.

Specifically, you will:

Deliver high-quality customer service via telephone, email and online channels
Support customers with savings products, account queries and online services
Assist customers in opening new accounts and managing existing ones
Handle retail finance queries including account balances, payment support and general enquiries
Maintain accurate records and ensure all communications are professional and clear
Build confidence and trust with customers while representing the Castle Trust Bank brand
Adapt to a variety of daily queries in a fast-paced contact centre environment

What you’ll bring:

Essential

Proven customer service experience, ideally in a contact centre or telephone-based role
Confidence handling a high volume of customer interactions
Excellent communication skills (both written and verbal)
Strong attention to detail and ability to manage tasks effectively
A positive, customer-focused mindset with a passion for helping people
Comfortable using multiple computer systems and Microsoft Office products
Self-motivated, organised and able to work both independently and as part of a team
Adaptable and comfortable working in a changing environment

Desirable

Experience within financial services

Recruitment Process

Initial call with HR
On-site interview in Basingstoke with the hiring team

Why join Castle Trust Bank?

Competitive salary is starting at £25,500, rising to £26,500 once fully competent
Annual performance-related bonus (up to 10%)
Generous pension scheme via Hargreaves Lansdown
Life assurance
25 days holiday + bank holidays (with option to buy/sell up to 5 days)
Additional paid volunteering day
Healthcare benefits through Equipsme
Employee Assistance Programme (LifeWorks)
Free eye test vouchers
Discounted gym membership
Season ticket travel loans (where applicable)

Caught your attention? If so, we’d love to talk to you and tell you more about what it’s like to work at Castle Trust Bank - The Place To Work!

Castle Trust Bank is an equal opportunity employer where we celebrate diversity and are committed to creating an inclusive environment for all our colleagues to thrive. We welcome applications from all and will not discriminate against any status/characteristic protected by law and will always base our decisions on merit.

We are proud to support people with disabilities and are committed to be a Disability Confident employer. If you are a person with a disability and meet the minimum criteria for the role you will be offered an interview. Should you require any reasonable adjustment to support you in your application for one of our opportunities, please contact [email protected]

https://www.castletrust.co.uk/careers/who-we-are

Quick apply

Refine Your Search

customer service jobs in basingstoke, eng

Contact Centre Associate

Sales Colleague

Sales Advisor

Retail Sales & Brand Growth Assistant

Sales Administrator - Basingstoke

Retail Customer Service

Room Attendant

Specialist: Full-Time, Part-Time, and Part-Time Temporary

Receptionist

Weekend Sales Advisor

Customer Services Executive

Sales Assistant - Full Time

Customer Assistant - Online

Customer Services Advisor

GP Receptionist

Temporary Sales Assistant (4 hrs)

Customer Service Assistant

Customer Services Advisor

Internal Customer Service

Technical Administrator

I want to receive the latest job alerts for customer service in basingstoke, eng

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