On call Work, Jobs in Basingstoke (with Salaries)

Contact Centre Associate
Castle Trust Bank —Basingstoke
- £25,500 a year
- Full-time
- Customer service
- Microsoft Office
- Financial services
- Employee assistance programme
Quick apply
Receptionist
Skylight Psychiatry —Basingstoke
- £25,000 a year
- Full-time
- Hybrid work
- Customer service
- Administrative experience
- Front desk
- Flexitime
- Work from home
Recruitment Consultant
TBC —Basingstoke
- £27,000 - £29,500 a year
- Full-time
- No experience needed
- Annual leave
- Employee discount
Customer Services Advisor
SNG (Sovereign Network Group) —Basingstoke
- £25,936 a year
- Full-time
- Hybrid work
- Customer service
- Computer literacy
Part-Time Telephone Receptionist & administrator
Warranty & Creditor Services —Basingstoke
- £10,000 - £10,500 a year
- Part-time
- Microsoft Word
- Microsoft Excel
- Administrative experience
Quick apply
6d
Call Handler
Ravenscroft Motor Co Ltd —Fleet
- £31,000 - £33,500 a year
- 12 hour shift
- Microsoft Word
- Microsoft Outlook
- Customer service
- Free parking
Quick apply
Nightshift General Operative
Yusen Logistics (UK) —Basingstoke
- £29,205 a year
- Full-time
- English
- Warehouse experience
- Gym membership
- Sick pay
Bank Rehab Assistant
Inspire Neurocare —Basingstoke
- £13.33 an hour
- Care experience
- No experience needed
- Free parking
- Employee assistance programme
Quick apply
Care Assistant
Helping Hands —Basingstoke
- £16.15 an hour
- No experience needed
- Care plans
- Annual leave
- Referral programme
Quick apply
7d
Front of House Nandoca
Nandos —Reading
- £12.21 an hour
- Part-time
- No experience needed
- Restaurant
- School
- Employee discount
- Referral programme
Postperson with Driving
Royal Mail Group —Basingstoke
- £13.68 an hour
- Part-time
- Employee discount
Customer Advisor
The AA —Basingstoke
- £24,060 a year
- Full-time
- Hybrid work
- Annual leave
- Employee assistance programme
7d
Service Desk Analyst
Castle Trust Bank —Basingstoke
- Full-time
- Hybrid work
- Azure
- AWS
- Scripting
- Employee assistance programme
- Employee discount
Quick apply
Equipment Delivery Driver
Hampshire County Council —Basingstoke
- £25,186 - £26,244 a year
- Temporary
- Travel
- Communication skills
- Annual leave
- Employee assistance programme
5d
Call Centre Agent- Customer service (full-time)
easyStorage —Cookham
- £26,500 a year
- Full-time
- CRM software
- Customer service
- English
- Free parking
- Employee discount
Quick apply
14d
Customer Service Representative
On Air Dining —Fleet
- £27,000 - £28,000 a year
- Weekend availability
- Customer service
- English
- Data entry
- Free parking
Quick apply
21h
Call Centre Triage Advisor
National Centre for Domestic Violence —Guildford
- £24,800 a year
- Full-time
- Hybrid work
- Management
- Typing
- In-person
- Free parking
Quick apply
Service Desk Analyst - Basingstoke. Shift: 4 days on and 4 days off
Codestone —Basingstoke
- Weekend availability
- Hybrid work
- Management
- Customer service
- Windows
Customer Success Executive(12 month FTC role)
Once For All UK —Basingstoke
- £27,000 a year
- Construction experience
- Communication skills
- Employee assistance programme
Quick apply
5d
Administration Assistant
Foremost Tree Surgeons —Tadley
- Up to £30,000 a year
- Full-time
- Organisational skills
- In-person
- Communication skills
- Sick pay
Quick apply
21h

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on call jobs near basingstoke

Contact Centre Associate

Castle Trust Bank -
Basingstoke

Quick apply

Job details

Full-time
£25,500 a year

Benefits

Company pension
Discounted gym membership
Employee assistance programme
Paid volunteer time

Qualifications

Customer service
Microsoft Office
Financial services
Communication skills

Full job description

Contact Centre Associate

“Deliver exceptional service. Make a real difference to customers every day.”

At Castle Trust Bank, we pride ourselves in being a fintech challenger bank, providing specialist property mortgages, retail finance lending and savings accounts to a variety of customers.

This role is based in Basingstoke on site 5 days a week Monday to Friday 09.00 to 17.30

The role and what you’ll deliver:

We have an exciting opportunity for a Contact Centre Associate to join our growing team in Basingstoke.

In this role, you will be at the heart of our customer experience—supporting customers across our Savings and Omni Capital Retail Finance divisions.

You’ll handle a wide variety of customer queries via phone, email and online messaging, ensuring every interaction reflects our commitment to exceptional service.

Specifically, you will:

Deliver high-quality customer service via telephone, email and online channels
Support customers with savings products, account queries and online services
Assist customers in opening new accounts and managing existing ones
Handle retail finance queries including account balances, payment support and general enquiries
Maintain accurate records and ensure all communications are professional and clear
Build confidence and trust with customers while representing the Castle Trust Bank brand
Adapt to a variety of daily queries in a fast-paced contact centre environment

What you’ll bring:

Essential

Proven customer service experience, ideally in a contact centre or telephone-based role
Confidence handling a high volume of customer interactions
Excellent communication skills (both written and verbal)
Strong attention to detail and ability to manage tasks effectively
A positive, customer-focused mindset with a passion for helping people
Comfortable using multiple computer systems and Microsoft Office products
Self-motivated, organised and able to work both independently and as part of a team
Adaptable and comfortable working in a changing environment

Desirable

Experience within financial services

Recruitment Process

Initial call with HR
On-site interview in Basingstoke with the hiring team

Why join Castle Trust Bank?

Competitive salary is starting at £25,500, rising to £26,500 once fully competent
Annual performance-related bonus (up to 10%)
Generous pension scheme via Hargreaves Lansdown
Life assurance
25 days holiday + bank holidays (with option to buy/sell up to 5 days)
Additional paid volunteering day
Healthcare benefits through Equipsme
Employee Assistance Programme (LifeWorks)
Free eye test vouchers
Discounted gym membership
Season ticket travel loans (where applicable)

Caught your attention? If so, we’d love to talk to you and tell you more about what it’s like to work at Castle Trust Bank - The Place To Work!

Castle Trust Bank is an equal opportunity employer where we celebrate diversity and are committed to creating an inclusive environment for all our colleagues to thrive. We welcome applications from all and will not discriminate against any status/characteristic protected by law and will always base our decisions on merit.

We are proud to support people with disabilities and are committed to be a Disability Confident employer. If you are a person with a disability and meet the minimum criteria for the role you will be offered an interview. Should you require any reasonable adjustment to support you in your application for one of our opportunities, please contact [email protected]

https://www.castletrust.co.uk/careers/who-we-are

Quick apply

Refine Your Search

on call jobs in basingstoke

Contact Centre Associate

Receptionist

Recruitment Consultant

Customer Services Advisor

Part-Time Telephone Receptionist & administrator

Call Handler

Nightshift General Operative

Bank Rehab Assistant

Care Assistant

Front of House Nandoca

Postperson with Driving

Customer Advisor

Service Desk Analyst

Equipment Delivery Driver

Call Centre Agent- Customer service (full-time)

Customer Service Representative

Call Centre Triage Advisor

Service Desk Analyst - Basingstoke. Shift: 4 days on and 4 days off

Customer Success Executive(12 month FTC role)

Administration Assistant

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