Technical support Work, Jobs in Bath, Som (with Salaries)

Bristol-Based IT Technician - Schools/Business - 1st/2nd Line
Soltech IT —Bristol
- £28,000 - £32,000 a year
- Full-time
- Hybrid work
- Google Suite
- SharePoint
- In-person
- Free parking
- Work from home
Quick apply
5d
Systems Administrator - Spacecraft Control Centre
AIRBUS Defence and Space Limited —Chippenham
- Full-time
- Hybrid work
- Maintenance
- Free parking
- Employee assistance programme
IT Hardware Technician (in office only)
Blackmore Computers Ltd —Chitterne
- £26,754 a year
- Full-time
- English
- IT
- In-person
- Free parking
- Health & wellbeing programme
Quick apply
1d
Lead Service Desk Analyst
Rotork —Bath
- Full-time
- Hybrid work
- Continuous improvement
- Team management
- Leadership
Quick apply
IT Services Administrator
Midsomer Norton Schools Partnership —Radstock
- £31,537 - £33,699 a year
- Full-time
- Travel
- Organisational skills
- Communication skills
- Free parking
- Annual leave
Quick apply
2d
Support Analyst
KERRIDGE COMMERCIAL SYSTEMS CORP —Bristol
- 8 hour shift
- Windows
- Computer skills
- Communication skills
Quick apply
2nd Line Technical Support
iFacility —Shepton Mallet
- Up to £28,000 a year
- Full-time
- Maintenance
- Organisational skills
- In-person
- Free parking
- Health & wellbeing programme
Quick apply
5d
IT Service Desk Technician
Ayvens —Bristol
- £27,000 - £30,000 a year
- Full-time
- Maintenance
- Organisational skills
- In-person
- Free parking
- Annual leave
11d
NOC Engineer – 24x7 Bristol area and work from home 24x7 shift pattern - £40k
Incite Insight —Bristol
- £40,000 a year
- Remote
- Work from home
Quick apply
2d
IT Support and Compliance Technician
TH White Ltd —Devizes
- Full-time
- Analysis skills
- Quality control
- Travel
- Free parking
- Employee discount
Quick apply
10d
2nd Line IT Support Engineer
Mintivo Ltd —Chippenham
- Up to £33,000 a year
- Weekend availability
- Continuous improvement
- Travel
- Mentoring
- Referral programme
Quick apply
IT & Applications Support Engineer
Haseltine Lake Kempner —Bristol
- Full-time
- Hybrid work
- Travel
- Communication skills
10d
Helpdesk Team Leader
Wiltshire Council —Trowbridge
- £34,434 - £36,363 a year
- Full-time
- Hybrid work
- Continuous improvement
Service Desk Analyst
Landmark Information Group —Bristol
- Full-time
- Hybrid work
- Communication skills
- Time management
- Health & wellbeing programme
- Work from home
Quick apply
Technical Support Engineer
GEA Group Aktiengesellschaft —Warminster
- Full-time
- Remote
- Schematics
- Organisational skills
- Computer skills
21h
IT Support Analyst
Callen-Lenz —Salisbury
- £32,000 - £36,000 a year
- Full-time
- Hybrid work
- Travel
- Scripting
- Annual leave
Technology Support Technician
Semperian Group —Bristol
- Up to £30,000 a year
- Full-time
- Organisational skills
- Annual leave
3rd Line ICT Support Technician
HFT —Bristol
- £38,168.91 a year
- Full-time
- Azure
- Analysis skills
- Communication skills
Quick apply
1st Line Support Analyst
Boeing —Bristol
- Day shift
- Communication skills
- Life insurance
10d
L2 Support Engineer
NCR —Bath
- £35,000 a year
- Full-time
- Maintenance
- Analysis skills
- AI
- Employee stock purchase plan
- Employee discount

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technical support jobs near bath, som

Bristol-Based IT Technician - Schools/Business - 1st/2nd Line

Soltech IT
Bristol

Quick apply

Job details

Permanent | Full-time
£28,000 - £32,000 a year
5 days ago

Benefits

Free parking
Additional leave
Private dental insurance
Financial planning services
Company pension
Work from home
Company events
Private medical insurance
Employee discount
Referral programme
On-site parking

Qualifications

Microsoft Windows Server
Network administration
Technical troubleshooting
Desktop support
Google Suite
Cloud infrastructure
Driving Licence
SCCM
Client engagement
Ticket management
Network infrastructure
Technical support incident logging
SharePoint
Project implementation
Customer support
VMWare
Customer interaction
IT incident logging
Incident log maintenance
Communication skills
PowerShell scripting
PowerShell
Remote diagnostics
Intune
Help desk
Mobile devices

Full job description

Field-Based IT Technician - Schools/Business - 1st/2nd Line

Location: Bristol

Salary: £28,000 - £32,000 per annum (May be increased depending on skillsets / experience)

Bonus & Commission:

Up to £1,200 annual bonus

Individual and team commission schemes available

Schedule: Monday to Friday

What We Offer:

We believe in rewarding our team with a comprehensive benefits package, including:

Financial Benefits:

Competitive salary (£28,000 to £32,000) dependant on experience

Annual bonus (up to £1,200)

Individual and team commission schemes

Mileage and expenses fully covered

Additional Benefits:

20 days holiday + bank holidays (up to 10 days additional holiday around Christmas/New Year)

Employee discounts

Free on-site parking

Company pension scheme

Laptop or MacBook provided

Supportive team environment and ongoing training

Medical & Wellbeing

Private medical care / medical cash plan covering:

GP consultations, diagnostics, prescriptions, vaccinations

Hospital stays, A&E, NHS parking

Therapy treatments (physiotherapy, osteopathy, acupuncture, chiropractic, and more)

Optical (eye tests, prescriptions, glasses/contacts)

Dental (check-ups, treatments, hygienist, X-rays, fillings)

Free coverage for up to 5 children per household (up to age 18)

About Us:

Soltech IT is a trusted provider of IT support and services to businesses and schools across the South West of England. We specialise in hands-on, client-focused ICT solutions, with a strong reputation in the primary education sector.

We pride ourselves on being a supportive, flexible, and inclusive employer. Our team is made up of skilled professionals who are passionate about technology and delivering exceptional customer service.

The Role:

We are looking for a dedicated and experienced IT Technician to join our growing education support team in the Bristol area. This is a field-based role (WFH), providing on-site IT support and project installations at schools throughout Bristol and Gloucester.

As an IT Engineer you will deliver regular scheduled support to our education customers and some SME's. Due to the varied nature of the role, support will encompass aspects of 1st and 2nd line tasks, whilst being involved with projects works, both assisted and un-assisted. Predominantly based at our client sites and working from home outside of these times. You will be supported by our office based helpdesk team and third line engineers as and when needed.

Your responsibilities will include:

Conducting regular scheduled visits to schools and the odd business, providing IT support

Responding to emergency call-outs as an when required to to both schools and businesses.

Delivering and supporting IT projects within schools and businesses.

Providing expert advice and technical support in person, remotely and over the telephone.

What You’ll Need:

We’re looking for someone with strong technical skills, a proactive mindset, and the ability to communicate clearly with non-technical users. Experience working in an educational environment or for an education based MSP such as Computeam or ICT4 would be beneficial.

When interacting with our customers you will become an extension of their team, delivering consistently high-quality support for a mixture of Cloud technologies, Windows, Google and Apple desktop OS, along with Windows Server OS. Be familiar with mobile devices such as iPads, Chromebooks and Windows Server OS.

You'll be experienced and confident with the latest technologies, will possess excellent troubleshooting skills and demonstrate exemplary communication skills with users of all abilities and backgrounds. We need a natural problem solver, with a thorough knowledge of Windows operating systems, iOS, MDM, Google, management of Active Directory, Office 365 and Azure, Group Policy, Intune, SharePoint, networking concepts and associated hardware.

Deliver and assist with the delivery of wide range of project works, from installing a laptop or new WiFi system to hybrid server/cloud deployment / migration.

Essential Skills & Experience:

Previous experience in an IT support role within a school or educational MSP setting or business MSP.

Excellent communication and customer service skills, plus a good telephone manner

Ability to work independently and manage your own workload

Strong problem-solving skills and attention to detail

A full UK driving licence and access to your own vehicle

Willingness to undergo an enhanced DBS and safeguarding check

Technical Experience (any of the following beneficial):

Some experience of Network Administration & Management (VPNs, VLANs, Ubiquiti, Ruckus, WiFi, Firewalls, Switches)

Awareness of virtualisation technologies (VMWare, Hyper-V)

Microsoft SCCM, PowerShell scripting

Microsoft 365, Azure, Intune, SharePoint, Teams

JAMF or other Apple MDM solutions

Google Workspace, Chromebooks, Google Classroom (not essential but a bonus)

On-Site Tasks:

Visit schools and businesses as part of our scheduled SLA visits.

Attend site for emergency callouts as authorised by the Field Services Manager.

Manage your schedule of visits to ensure customers get a responsive, effective on-site service

Regularly check-in with the key customer contacts, ensuring you are contactable and approachable, building trust and confidence in our expertise and service.

Work with your schools to highlight the value of additional services that Soltech IT can provide.

Conduct on-site installations where required and covered by contract or project works.

Remote Tasks (outside of on-site time)

Offer remote break/fix support for issues relating to all customers, raised via the phone/email/ticket/internal referral.

Be the primary point of contact for your allocated customers, referring to other members of the wider Soltech IT team where required.

Provide configuration changes (where covered by contract or project related works) and liaise with third party teams on behalf of your customers.

Update and keep current your notes and actions on incidents and change requests assigned to you in the Soltech IT Helpdesk system and related documentation repositories.

Monitor remote monitoring tools to proactively identify issues.

Regularly check backup systems for compliance – raising and dealing with issues once identified.

Patch and otherwise maintain your customers’ infrastructure, ensuring minimal downtime and disruption.

Benefits:

Additional leave

Company events

Company pension

Employee discount

Financial planning services

Free parking

On-site parking

Private dental insurance

Private medical insurance

Referral programme

Work from home

Work Location: In person

Pay: £28,000.00-£32,000.00 per year

Benefits:

Free parking
On-site parking

Work Location: Hybrid remote in Bristol (Bristol)

Quick apply

Refine Your Search

technical support jobs in bath, som

Bristol-Based IT Technician - Schools/Business - 1st/2nd Line

Systems Administrator - Spacecraft Control Centre

IT Hardware Technician (in office only)

Lead Service Desk Analyst

IT Services Administrator

Support Analyst

2nd Line Technical Support

IT Service Desk Technician

NOC Engineer – 24x7 Bristol area and work from home 24x7 shift pattern - £40k

IT Support and Compliance Technician

2nd Line IT Support Engineer

IT & Applications Support Engineer

Helpdesk Team Leader

Service Desk Analyst

Technical Support Engineer

IT Support Analyst

Technology Support Technician

3rd Line ICT Support Technician

1st Line Support Analyst

L2 Support Engineer

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