It support technician Work, Jobs in Bolsover, Dby (with Salaries)

NOC/NSCC Technician I
Transaction Network Services —Sheffield
- Full-time
- Time management
IT Service Desk Engineer
Your IT Department Ltd —Eastwood
- Up to £35,000 a year
- Full-time
- Hybrid work
- Mentoring
- Computer networking
- Communication skills
- Free parking
- Health & wellbeing programme
Quick apply
IT Support Technician
AvantiGas —Chesterfield
- Travel
- Communication skills
IT Support Technician
Elevate Technology Group —Chesterfield
- £27,000 - £32,000 a year
- Azure
- Windows
ICT Support Technician
Mansfield District Council —Mansfield
- £28,598 - £33,699 a year
- Full-time
- Hybrid work
- Communication skills
IT Support Technician
Amazon UK Services Ltd. —Mansfield
- Full-time
- Maintenance
- English
IT End User Support Analyst - Level 2
Certara —Sheffield
- Full-time
- Remote
- Writing skills
- Maintenance
- Analysis skills
9d
Technical Operations Support
Great Bear —Worksop
- Up to £28,318 a year
- Full-time
- Maintenance
- Continuous improvement
- Annual leave
- Employee assistance programme
Quick apply
IT Service Desk Engineer (Worksop)
Vernacare International Ltd —Worksop
- Up to £30,000 a year
- Travel
- SharePoint
- Communication skills
- Annual leave
- Employee assistance programme
Quick apply
Desktop Support Analyst
Brightwell —Chesterfield
- Analysis skills
- Travel
- Computer networking
- Free parking
- Employee assistance programme
Service Desk Engineer
Potter Clarkson —Nottingham
- Hybrid work
- Computer literacy
- Communication skills
Quick apply
14d
1st-2nd Line IT Support Engineer
ITM Power PLC —Sheffield
- Full-time
- Microsoft Outlook
- Writing skills
- Windows
- Free parking
- Employee assistance programme
Quick apply
Senior Service Desk Analyst (2 roles available)
Sheffield Hallam University —Sheffield
- £32,080 - £38,784 a year
- Part-time
7d
Desktop Support Technician
Arnold Magnetic Technologies —Wales Bar
- £30,000 - £34,500 a year
- Weekend availability
- Travel
- In-person
- Communication skills
- Free parking
- Flexitime
Quick apply
9d
Technical Operations Support
Culina Group —Worksop
- Up to £28,318 a year
- Full-time
- Maintenance
- Continuous improvement
- Annual leave
- Employee assistance programme
Quick apply
IT Support Operations Manager
DG Cars —Nottingham
- £30,000 - £42,500 a year
- Full-time
- Continuous improvement
- In-person
Quick apply
10d
IT Support Analyst
Skovgaard Solutions —Sheffield
- £28,000 - £35,000 a year
- Full-time
- Hybrid work
- Azure
- English
- Health & wellbeing programme
- Flexitime
Quick apply
8d
Help Desk Technician - Derbyshire
Brewer Science, Inc. —Darley Abbey
- System design
- Annual leave
- Employee assistance programme
10d
Desktop Support Analyst - Derby
Brightwell —Derby
- Analysis skills
- Computer networking
- SharePoint
- Free parking
- Employee assistance programme
1st Line IT Support Engineer (MSP) – Remote & Onsite
BubbleIT Solutions Limited —Beeston
- £26,000 - £30,000 a year
- Full-time
- Microsoft Outlook
- Windows
- Travel
- Free parking
- Employee discount
Quick apply
3d

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NOC/NSCC Technician I

Transaction Network Services -
Sheffield

Apply Now

Job details

Full-time

Qualifications

Technical troubleshooting
ITIL Certification
BMC Remedy
Stakeholder liaison
Incident queue management
IT service management
Ticket management
Incident documentation
Network infrastructure
Change management
Service restoration
Ethernet
Ticket management systems
Technical support incident logging
WAN
IPsec
IP networking
Customer support
Customer interaction
IT incident logging
Network monitoring
Root cause analysis
Fault diagnosis and repair
Incident log maintenance
Time management
Help desk

Full job description

An extraordinarily talented group of individuals work together every day to drive TNS' success, from both professional and personal perspectives. Come join the excellence!

Overview

We have an exciting opportunity for you to become an integral member of the TNS Global NOC. You will be part of an operations team providing first line support, partner escalation and incident management across the TNS network. You will be responsible for the monitoring and supporting of the TNS customer network environment. Monitoring cusotmer endpoints and should be conversant in the role of upkeeping high availability networks, along with providing timely resolutions and quality assurance for customers.

Responsibilities

Working closely with your peers and teams in the UK, the US and Asia, you will provide a first point of contact for fault support and assistance - to meet the expectations of our customers and their defined SLAs.

Responsibilities of the role include:

Proactive monitoring and management of the TNS payments network.
Responsibility for monitoring the health of customer network connectivity, performance.
Logging of all service incidents in the incident management system.
Working all assigned tickets through to resolution, whilst providing timely updates and escalations through the lifecycle of the incident ticket.
Working closely with internal technical support groups and 3rd party organisations in support of service incidents.
Post incident impact analysis and support.
Provision of clear, consistent, and regular communication with internal and external customers.
Support change management activities across the TNS and partner networks.

Required skills:

Experience in a Technical Support/Network Operations environment.
Experience with a ticketing system for fault tracking, for example Remedy or Salesforce.
Experience / knowledge of IP networking and WAN network protocols.
Experience and or knowledge with DSL, Wireless and Ethernet circuit technologies.
Understanding of GPRS, LTE and VPN technologies.
Analytical approach to fault-finding with proven ability to diagnose network problems.
Tenacious and inquisitive in investigating and applying corrective action.
Good personal organizational and developed time management skills.
Ability to work under pressure.
Professional working attitude – strong ability to communicate effectively with local and remote team members.

Desirable skills:

A working knowledge of the ITIL framework, or ITIL foundation certification.
Experienced with the following hardware, OS and networking protocols: Cisco, Digi, Virtual Access, Linux, IPSEC, VPN.
Experience with Fortinet products (FortiGates and FortiSwitches)
Understanding of SD-WAN solutions and cloud-based solutions such as AWS and Azure.

Qualifications

If you are passionate about technology, love personal growth and opportunity, come see what TNS is all about!

TNS is an equal opportunity employer. TNS evaluates qualified applicants without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity or expression, protected veteran status, disability/handicap status or any other legally protected characteristic.

Apply Now

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it support technician jobs in bolsover, dby

NOC/NSCC Technician I

IT Service Desk Engineer