Service agent Work, Jobs in Bristol (with Salaries)

Customer Service Agent
IVC —Bristol
- £26,992.14 a year
- Hybrid work
- Customer service
- Communication skills
- Time management
- Free parking
- Annual leave
Administration Specialist
The Letting Game —Bristol
- Up to £26,000 a year
- Full-time
- Hybrid work
- Customer service
- Administrative experience
- IT
- Work from home
Quick apply
6d
Casual Guest Service Agent
Hilton —Bristol
- £12.71 an hour
- Part-time
- Hotel
- Hotel experience
Self Employed- Property Inspector
1st Choice Inventories —Bath
- From £150 a day
- Data entry
- Office experience
Quick apply
IT Service Desk Analyst - 1st Line Support
Boeing —Bristol
- Customer service
- IT
- Communication skills
- Life insurance
Customer Experience Agent
CitySprint —Bristol
- £26,811.20 a year
- Full-time
- Microsoft Office
- Communication skills
- Time management
- Annual leave
Quick apply
1d
Car Desk Operator - Freight Forwarder (Vehicle Export)
1st Move International Limited —Bristol
- From £34,000 a year
- Full-time
- Customer service
- Microsoft Office
- Organisational skills
Quick apply
8d
IT Service Desk Analyst
Boeing —Bristol
- Customer service
- IT
- Communication skills
- Life insurance
University Guarantor Officer
University of Bath —Bath
- £31,236 - £37,694 a year
- Part-time
- Customer service
- University
- Communication skills
- Annual leave
- Employee discount
8d
Office Manager
Robin King Estate Agents —Bristol
- £30,000 - £40,000 a year
- Full-time
- CRM software
- Social media management
- Microsoft Office
- Annual leave
Quick apply
12d
Collections Agent
RDC —Bristol
- Full-time
- Customer service
- Driving
- IT
2d
Estate Agent
Connells Group —Bristol
- £25,000 a year
- Full-time
- Sales
- Microsoft Office
- IT
Quick apply
14d
Rental Service Agent - Part-time
Indie Campers —Bristol
- Part-time
- Hospitality
- Sales
- Customer service
Quick apply
14d
Technical Claims Handler
Reynolds Porter Chamberlain —Bristol
- Full-time
- Hybrid work
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Telesales Agent
La Creme Patissere —Cwmbran
- £13.35 an hour
- Part-time
- CRM software
- Customer service
- English
- Free parking
- Employee discount
Quick apply
10h
Sales and Customer Service Assistant
University of Bristol —Bristol
- £26,093 - £28,778 a year
- Full-time
- Customer service
- Administrative experience
- Organisational skills
14d
Site Agent
M Group —Bath
- Civil engineering
- Team management
- Contracts
- Annual leave
- Employee assistance programme
Senior Delivery Consultant - Connect and Lex, Amazon Connect Center of Delivery Excellence
AWS EMEA SARL (UK Branch) —Bristol
- Full-time
- Azure
- Military
- Salesforce
Guest Experience Agent
Eclipse Hotels Group —Bristol
- Full-time
- Customer service
- Hotel
- Administrative experience
- Employee assistance programme
- Employee discount
Quick apply
14d
Customer Solutions Specialist
Devon Bay Solutions —Bristol
- £28,000 a year
- Weekend availability
- Hybrid work
- Microsoft Word
- Microsoft Outlook
- Customer service
- Free parking
- Work from home
Quick apply

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Customer Service Agent

IVC -
Bristol

Apply Now

Job details

£26,992.14 a year

Benefits

Free parking
Cycle to work scheme
Annual leave
Company pension
Company events
Employee assistance programme
Employee discount

Qualifications

Customer service
Communication skills
Time management

Full job description

Customer Service Advisor

Pet Drugs Online - Keynsham, Bristol

Hybrid working - minimum 3 days per week on site

At Pet Drugs Online, our people are at the heart of everything we do. As one of the UK’s largest and most trusted suppliers of veterinary medicines and pet products, we’re passionate about helping pet owners access the products they need while delivering an outstanding customer experience.

Part of the IVC Evidensia family, we combine the scale and stability of a leading veterinary organisation with the culture of a fast-moving, customer-focused business.

We are seeking a Customer Service Advisor to join our friendly and supportive team in Keynsham. This is an excellent opportunity for someone who enjoys helping customers, solving problems and delivering exceptional service across multiple communication channels.

How You’ll Make a Difference

As a Customer Service Advisor, you’ll be the first point of contact for many of our customers, helping them navigate their orders, resolve queries and receive the support they need.

You’ll work across phone, live chat, email and social media channels, ensuring every interaction is handled professionally, efficiently and with a customer-first mindset.

Working Pattern

Hybrid working with a minimum of 3 days per week in our Keynsham office

Weekly alternating shifts:

8:00am – 4:30pm

8:45am – 5:15pm

Current Saturday rota of 1 in every 3 Saturdays

Key Responsibilities

Handling inbound customer sales and service enquiries

Supporting customers via telephone, email, live chat and social media channels

Helping customers register online and process orders

Liaising with suppliers regarding collections, deliveries and product queries

Communicating order updates, delays and delivery information

Investigating and resolving customer complaints professionally and efficiently

Maintaining accurate customer records and documentation

You Might Be a Great Fit If...

We’re looking for a customer-focused individual who enjoys working in a fast-paced environment and takes pride in delivering excellent service. You’ll bring:

Experience working within a customer service or contact centre environment

Strong communication and interpersonal skills

Excellent problem-solving and time management abilities

Experience managing performance against KPIs

A results-driven approach with a commitment to quality service

The ability to adapt to changing priorities and customer needs

A supportive and collaborative approach to teamwork

Confidence working independently while contributing positively to the wider team

How We’ll Support You

At Pet Drugs Online, we’re committed to supporting your development and wellbeing. When you join us, you’ll benefit from:

A supportive and collaborative team environment

Ongoing learning and development opportunities

Clear progression pathways within customer service and wider business functions

A values-led culture focused on customer care, teamwork and continuous improvement

A dog-friendly office environment

What We Offer Our Team

5 weeks’ annual leave plus bank holidays

Additional holiday entitlement with length of service

Your birthday as a paid day off

Hybrid working arrangements

Company pension scheme (Employee 5% / Employer 3%)

Healthcare Cash Plan

Employee Assistance Programme and wellbeing support

Family-friendly policies

Cycle to Work scheme

Staff discounts on products and veterinary services

Access to employee discounts and cashback offers

Free parking

Regular engagement activities and company events

Dog-friendly workplace

We’re committed to supporting our people through career development opportunities, wellbeing initiatives and a culture where everyone can thrive.

Whether you're building your customer service career or looking for your next challenge, Pet Drugs Online offers the support, opportunity and community to help you grow.

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Apply Now

Refine Your Search

service agent jobs in bristol

Customer Service Agent

Administration Specialist

Casual Guest Service Agent

Self Employed- Property Inspector

IT Service Desk Analyst - 1st Line Support

Customer Experience Agent

Car Desk Operator - Freight Forwarder (Vehicle Export)

IT Service Desk Analyst

University Guarantor Officer

Office Manager

Collections Agent

Estate Agent

Rental Service Agent - Part-time

Technical Claims Handler

Telesales Agent

Sales and Customer Service Assistant

Site Agent

Senior Delivery Consultant - Connect and Lex, Amazon Connect Center of Delivery Excellence

Guest Experience Agent

Customer Solutions Specialist

I want to receive the latest job alerts for service agent in bristol

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