User experience Work, Jobs in Brough, Ery (with Salaries)

Customer Service Representative
Humber Bridge Board —Hessle
- From £25,583 a year
- Weekend availability
- Microsoft Word
- Microsoft Outlook
- Computer skills
- Free parking
- Employee discount
Quick apply
12d
Sales Administrator (30 to 39 hours per week)
Dale Leisure Supplies Ltd —Kingston upon Hull
- Up to £26,364 a year
- Full-time
- Microsoft Word
- Microsoft Outlook
- Administrative experience
- Annual leave
- Flexible schedule
Quick apply
4d
Archives Customer Experience Assistant
University of Hull —Kingston upon Hull
- £26,707 - £28,778 a year
- Temporary
- University
1d
Social Media Manager
Heron Foods —Kingston upon Hull
- £30,000 - £35,000 a year
- Full-time
- Social media management
- Data analysis skills
- Analysis skills
- Annual leave
- Employee assistance programme
Quick apply
Criminal Justice Recovery Coordinator
Change Grow Live —Kingston upon Hull
- £28,557.79 - £32,802.41 a year
- Training & development
- Time management
- Employee discount
- Referral programme
Residential Care Workers Childrens home
Absolute childrens services ltd —Eastoft
- £13 - £14 an hour
- Full-time
- No experience needed
- Presentation skills
- In-person
Quick apply
Commercial Assistant/Graduate
BHJ UK Ltd —Beverley
- £26,000 a year
- Full-time
- English
- Bachelor's degree
- Organisational skills
- Free parking
- Profit sharing
Quick apply
12d
Health & Wellbeing Coach
Rethink Mental Illness —Everthorpe
- £28,392 a year
- Full-time
- Databases
- Communication skills
- Annual leave
- Employee assistance programme
Coach and Assessor in Agriculture and Countryside
Bishop Burton College —Bishop Burton
- £36,071 a year
- Full-time
- Training & development
- Communication skills
- Free parking
- Annual leave
Quick apply
Portal Support Specialist
CPM Holdings, Inc. —Brough
- Full-time
- Hybrid work
- Analysis skills
- Bachelor's degree
- Continuous improvement
- Annual leave
Quick apply
Yard & Transport Manager
Howarth Timber & Building Supplies Limited —Cottingham
- Full-time
- Customer service
- Continuous improvement
- In-person
- Free parking
- Store discount
Quick apply
14d
Careers Advisor
Bishop Burton College —Bishop Burton
- £22,477.79 a year
- Part-time
- Free parking
- Annual leave
Quick apply
Experience Team Member
William's Den —North Cave
- Part-time
- First Aid Certification
- POS
- Cash handling
Operational Support Officer
HM Courts & Tribunal Service —Kingston upon Hull
- £20,001 - £30,000 a year
- Part-time
- Hybrid work
- Customer service
- Presentation skills
- Travel
- Annual leave
- Employee discount
14d
First Line IT Support Engineer - Helpdesk
John Good Group —Hessle
- £24,000 - £26,000 a year
- Full-time
- In-person
- Communication skills
- Free parking
- Health & wellbeing programme
Quick apply
11d
Quality Assurance Operative (Nights)
Copernus —Kingston upon Hull
- £15.34 an hour
- Full-time
- Computer literacy
- English
- Quality control
Quick apply
7d
Farm Administrator
Bishop Burton College —Bishop Burton
- £10,368 a year
- Part-time
- Microsoft Office
- Administrative experience
- Organisational skills
- Free parking
- Annual leave
Quick apply
6d
Web and User Experience Designer
University of York —University of York
- £37,694 - £46,049 a year
- Part-time
- Hybrid work
- University
Assessment Worker
Change Grow Live —Kingston upon Hull
- £28,557.79 - £32,802.41 a year
- Employee discount
Recovery Coordinator - Think Family
Change Grow Live —Kingston upon Hull
- £28,557.79 - £32,802.41 a year
- Weekend availability
- Time management
- Annual leave
- Employee discount
6d

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Customer Service Representative

Humber Bridge Board -
Hessle

Quick apply

Job details

Full-time | Fixed term contract
From £25,583 a year
12 days ago

Benefits

Free parking
Cycle to work scheme
Company pension
Employee discount
On-site parking

Qualifications

Live chat
Microsoft Word
Customer service call handling
Microsoft Outlook
Inbound customer enquiry call handling
GCSE
Complaint handling
Computer skills
Customer interaction
Communication skills

Full job description

Are you passionate about helping others and delivering high quality customer service?

We are looking for a forward-thinking and motivated individual with experience in customer contact centers to join our team as a Customer Services Advisor. Our Customer Services team work in a fast paced office environment, handling telephone and online queries from customers in relation to our tolling system.

Key Responsibilities:

The Customer Services Advisor will provide high quality support to customers using the Bridge and its tolling system. The role involves handling customer enquiries by phone, live chat and online contact forms, resolving account queries, processing appeals against Unpaid Toll Notifications and supporting customers to understand payment options, account processes and outstanding toll debt.

The postholder will play an important role in ensuring all end to end tolling processes are performed, from the photographic capture of a vehicle crossing the Bridge, through to the resolution of customer enquiries, unpaid toll notifications, and, where necessary, progression through the debt recovery process, while supporting the effective operation of the tolling system and delivering a high standard of Customer Service.

The Customer Service Advisor is a full time position working 37 hours per week across 4 compressed days. The working pattern is based on a 4 week rotating shift pattern which includes 1 Saturday and Sunday per month. The working hours are outlined below:

Monday - Friday are 8am to 6pm,
Saturday 8:30am to 13:15pm
Sunday 8:45am to 13:15pm.

This is a fixed term contract to 31st March 2027 and will be based in our offices on Ferriby Road in Hessle, HU13 0HX.

Key Skills & Attributes:

Excellent communication skills both written and verbal
Problem solving to resolve customer complaints
Experience in complaint handling and customer service based roles
Strong IT Skills and professional telephone manner
Demonstrated experience working within a team and on own initiative

For more information on this fantastic opportunity please for the job description/person specification.

About us

The Humber Bridge is a Grade 1 listed engineering icon, joining communities on the north and south banks of the river Humber and acting as a beloved landmark that reminds people they've arrived home. It enables millions of vehicle crossings every year, as well as community and charitable events in its wider estate. Supporting and maintaining the bridge takes a wide variety of skills and experience across many different roles. Working at the bridge is as ever-changing as the spectacular views from and around it. We are the proud custodians of the Humber Bridge - why not join us?

People are at the centre of the Humber Bridge, which is why our values and behaviours are embedded into everything we do. Health and safety is paramount - we strive to create a safe environment for all. Unique, and More than a bridge - we are an icon of the region and a symbol of connectivity, and community. The best at what we do - continually improving to meet the needs of our users and stakeholders. Everyone matters - we are committed to fostering a supportive and inclusive workplace. Resourceful and innovative - if this is you and you are ready to contribute to our success, we would love to hear from you.

Our Benefits:

Starting salary of £25,583
Local Government Pension Scheme (LGPS)
Life Assurance (as a member of the pension scheme)
25 days holiday plus bank holidays
Toll concession when commuting to/from work from the South Bank
Discount on East Riding & North Lincolnshire leisure and fitness facilities
Cycle to Work Scheme
Free on-site parking

How to apply

To apply for the exciting opportunity to join our team please email a copy of your CV to [email protected].

Closing date: 12pm, Thursday 27th August.

Pay: From £25,583.00 per year

Benefits:

Company pension
Cycle to work scheme
Employee discount
Free parking
On-site parking

Work Location: In person

Quick apply

Refine Your Search

user experience jobs in brough, ery

Customer Service Representative

Sales Administrator (30 to 39 hours per week)

Archives Customer Experience Assistant

Social Media Manager

Criminal Justice Recovery Coordinator

Residential Care Workers Childrens home

Commercial Assistant/Graduate

Health & Wellbeing Coach

Coach and Assessor in Agriculture and Countryside

Portal Support Specialist

Yard & Transport Manager

Careers Advisor

Experience Team Member

Operational Support Officer

First Line IT Support Engineer - Helpdesk

Quality Assurance Operative (Nights)

Farm Administrator

Web and User Experience Designer

Assessment Worker

Recovery Coordinator - Think Family

I want to receive the latest job alerts for user experience in brough, ery

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