Customer support manager Work, Jobs in Burntwood, Sts (with Salaries)

Mobile Operations Support Manager
First Fence —Swadlincote
- £50,000 a year
- Full-time
- Management
- Sales
- Customer service
- Annual leave
- Employee discount
Quick apply
5d
Customer Experience Manager
Consumer Council for Water —Birmingham
- £40,510 a year
- Full-time
- Hybrid work
- Management
- Presentation skills
- Organisational skills
- Annual leave
12d
Manager of Dedicated Implementations - EMEA
Ashby —Birmingham
- £110,000 - £165,000 a year
- Full-time
- Remote
- Project management
- Travel
- Leadership
- Annual leave
Customer Support Manager
Momentus —Birmingham
- Remote
- Hospitality
- Management
- SQL
Quick apply
International Customer Service Manager
DPD Group UK —Oldbury
- £70,500 a year
- Full-time
- Hybrid work
- Customer service
- Leadership
- Communication skills
- Free parking
Quick apply
14d
Customer Service Team Leader
WDC Automotive Ltd t/a wedelivercars.co.uk —Walsall Wood
- £32,500 - £35,000 a year
- Full-time
- Management
- Customer service
- English
Quick apply
12d
Head of Ecommerce
CW Sellors Group Ltd —Ashbourne
- £45,000 - £55,000 a year
- Full-time
- English
- Organisational skills
- In-person
- Employee discount
Quick apply
11d
Customer Relationship Manager
nGeneration —Tipton
- £32,000 a year
- Full-time
- Microsoft Word
- Hospitality
- Microsoft Excel
Quick apply
Customer Relationship Manager
Monetise Media Ltd —Melbourne
- From £26,000 a year
- Full-time
- Hybrid work
- Business development
- Organisational skills
- Communication skills
- Free parking
- Annual leave
Quick apply
Partner Manager
Converge Technology Solutions —Stafford
- Full-time
- CRM software
- Sales
- Business development
Customer Experience Manager
Sainsbury's —Telford
- From £32,700 a year
- Management
- Leadership
- Employee discount
Sales and Events Manager
Aston Wood Golf Club —Sutton Coldfield
- £35,000 a year
- Weekend availability
- Sales
- Microsoft Office
- IT
- Free parking
Quick apply
7d
Operations Manager - Customs & Brokerage
Carousel Logistics —Birmingham
- Up to £60,000 a year
- Hybrid work
- Management
- Travel
- Leadership
- Free parking
- Annual leave
Operations Manager
Bromford —Wolverhampton
- £60,000 - £65,000 a year
- Full-time
- Hybrid work
- Maintenance
- Travel
- Annual leave
- Employee assistance programme
10d
Assistant Store Manager
Mountain Warehouse —Cannock
- Full-time
- Customer service
- Merchandising
- Warehouse experience
- Annual leave
- Employee assistance programme
Quick apply
13d
Customer Experience Manager (CXM)
Babble Cloud —Burton-On-Trent
- Full-time
- Hybrid work
- CRM software
- Travel
- Communication skills
- Annual leave
Quick apply
Returns Manager
Cotswold Company —Lichfield
- Full-time
- Microsoft Excel
- Customer service
- Continuous improvement
Business Development Manager (BDM) - Lichfield - Circa 41k -Package 53k OTE Uncapped
Yell Ltd —Lichfield
- £35,875 a year
- Full-time
- Microsoft Outlook
- Presentation skills
- Negotiation
- Referral programme
Quick apply
Service Delivery Frontline Manager
Crown SDS (Service Delivery Solutions) —Tamworth
- From £34,000 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Store discount
- Health & wellbeing programme
Quick apply
11d
Booking Services Manager
Bookings & Reservations Group Ltd —Birmingham
- £40,000 - £55,000 a year
- Full-time
- Management
- Customer service
- Supervising experience
- Health & wellbeing programme
- Language training provided
Quick apply
1d

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customer support manager jobs near burntwood, sts

Mobile Operations Support Manager

First Fence -
Swadlincote

Quick apply

Job details

Full-time
£50,000 a year
5 days ago

Benefits

Cycle to work scheme
Annual leave
Employee discount

Qualifications

Driving Licence
Management
Sales
Customer service
Warehouse management
Leadership

Full job description

Welcome to First Fence - where security meets innovation!

As industry pioneers in Security and Temporary Fencing, we're all about unbeatable service and competitive prices. Our dedicated team goes above and beyond to exceed customer expectations.

Salary: £50,000 per annum plus car allowance

Hours: 50 hours per week, Monday to Friday staying at locations where needed.

Location: Negotiable as visiting sites throughout UK.

Why First Fence?

Same-day delivery across the UK
Six strategic locations, including our National Distribution Centre
Extraordinary growth since 2010
️ Industry innovators setting new standards

Ready for an exciting journey in a thriving company? Join First Fence, where we're not just securing spaces; we're securing the future. ️ #FirstFence #SecurityInnovation #JoinOurTeam

Position:

As First Fence continues to grow, we are investing in a dedicated Mobile Operations Support Team to help shape the future of our depot network.

This is not a traditional Depot Manager role.

Working directly with the Operations Director, you will play a key role in supporting, developing and improving operational performance across our national depot network.

You'll work across multiple locations, providing leadership where it's needed most. This may include covering Depot Managers during periods of annual leave or absence, supporting underperforming depots, coaching managers, implementing new processes, improving stock control, carrying out operational health checks and leading business improvement initiatives.

This is a highly visible operational leadership role where you'll be expected to lead from the front, challenge standards where necessary and leave every depot stronger than you found it.

If you enjoy solving problems, developing people and making a genuine operational impact across multiple sites, this role offers significantly more variety and influence than managing a single depot.

Key Responsibilities

Depot Leadership

Provide operational leadership across the depot network during periods of annual leave, absence or increased operational demand.
Lead depot teams, maintain service standards, support managers and ensure continuity of operational performance.

Operational Improvement

Identify opportunities to improve operational performance through stronger leadership, better processes and greater consistency.
Support business improvement projects and help implement new ways of working across the network.

Stock Control & Inventory

Support the continuous improvement of stock control across the business.
Work closely with depot teams to improve stock accuracy, stock movements, replenishment processes and inventory discipline.
Support stock takes, investigations and inventory improvement initiatives.

Customer Experience

Work alongside Customer Service, Sales and Depot teams to improve operational service levels.
Help identify recurring customer issues, implement improvements and drive consistency across all depots.

Standards, Compliance & Operational Health Checks

Carry out operational health checks and depot audits.
Support managers in maintaining high standards of housekeeping, health & safety, stock control, process compliance and operational performance.
Monitor improvements and ensure agreed actions are delivered.

Training & Development

Support the induction of new managers and operational colleagues.
Coach depot teams on company systems, operational procedures and best practice.
Help embed a consistent operating model across every depot.

What Success Looks Like

Within your first six months you will have:

Built strong working relationships with Depot Managers across the network.
Successfully provided operational leadership across multiple depots.
Supported improvements in stock accuracy, operational consistency and customer service.
Helped implement new operational processes and standards.
Become a trusted operational leader who managers actively seek out for support and guidance.

Requirements:

Requirements

You'll probably already be:

An experienced Depot Manager, Branch Manager, Operations Manager or Regional Operations professional.
Comfortable leading multi-functional operational teams.
Passionate about developing people as well as improving processes.
Someone who naturally builds credibility and isn't afraid to challenge standards.
Confident working across different locations and adapting quickly to new teams.
Commercially aware with strong operational decision-making skills.
Comfortable travelling nationally and staying away from home when required.

Essential:

Proven operational leadership experience.
Experience managing depot, warehouse or distribution operations.
Strong people management and coaching skills.
Health & Safety awareness.
Full UK Driving Licence.

Other information:

Join Us for a Career Beyond Ordinary!

Discover a workplace that values your well-being and success. At First Fence, we're not just offering a job – we're offering a lifestyle!

✨ Benefits Snapshot:

️ Cycle to Work Scheme

Discounts and Cash Back Benefits Platform

Holistic Wellbeing Platform

24/7 Employee Assist Programme

33 Days Annual Leave (inclusive of Bank Holidays)

️ Employee Product Discounts

Recognition Rewards

Ready for a career that cares about YOU? Apply now and let's redefine success together! #JoinTheTeam #CareerGrowth #WellnessMatters #FirstFence

At First Fence, we are committed to fostering an inclusive and diverse workplace where everyone feels valued, respected, and empowered. We believe in the principles of Equality, Diversity, and Inclusion (EDI), and we promote a culture that celebrates individual differences and embraces a wide range of perspectives. We firmly stand against any form of discrimination based on race, ethnicity, gender, sexual orientation, religion, age, disability, or any other characteristic protected by law. Our recruitment process is fair and unbiased, ensuring that all applicants are evaluated solely on their qualifications, skills, and experience. We strive to provide equal opportunities for career growth and development, and we encourage individuals from all backgrounds to apply. By joining our team, you will become part of a vibrant and inclusive community where your unique contributions are valued, and where diversity is not only respected but celebrated.

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customer support manager jobs in burntwood, sts

Mobile Operations Support Manager

Customer Experience Manager

Manager of Dedicated Implementations - EMEA