Line support / Work, Jobs in Burpham, Wsx (with Salaries)

Call Handler- Contract until 31st October 2026
Focus Group —Shoreham by Sea
- £24,000 - £25,000 a year
- Full-time
- Continuous improvement
- Data entry
- Communication skills
- Referral programme
Quick apply
Warehouse Operative
Besmoke Ltd —Ford
- From £13.25 an hour
- Full-time
- Microsoft Word
- Continuous improvement
- Warehouse experience
- Free parking
Quick apply
10d
Waking Night Residential Support Worker
Summit Residential Care Ltd —Bognor Regis
- £16 an hour
- Part-time
- Medication administration
- Computer literacy
- Experience working with children
- Health & wellbeing programme
- Employee discount
Quick apply
Retail Customer Service Assistant
BP Retail —Worthing
- Serving
- Café
- Annual leave
- Employee assistance programme
7d
Sales Assistant at Tesco
The Entertainer at Tesco —Worthing
- £11.15 - £12.71 an hour
- Temporary
- Merchandising
Quick apply
Food and Beverage Assistant
The Queens Hotel —Brighton
- £12.73 an hour
- Part-time
- Hospitality
- Customer service
- English
- Store discount
- Health & wellbeing programme
Quick apply
Trainee IT Consultant (Business and Finance)
Innovate Tax —Bognor Regis
- Full-time
- No experience needed
- Travel
- Annual leave
- Employee assistance programme
Short-term Temporary Team Member
NEXT —Rustington
- £8.28 - £12.71 an hour
- Part-time
- Customer service
- Employee discount
1d
Quality Control Valet
ABL 1Touch —Littlehampton
- £14 an hour
- Full-time
- Quality control
- Communication skills
Quick apply
12d
Choco Kitchen & Warehouse Assistant
Catherine's Originals —Yapton
- £12.71 an hour
- Temporary
- Continuous improvement
- Organisational skills
- Free parking
- Employee discount
Quick apply
Apprentice IT Consultant (Business and Finance)
Innovate Tax —Bognor Regis
- Full-time
- No experience needed
- Travel
- Business
- Annual leave
- Employee assistance programme
Visiting Scheme Manager
Clarion Housing Group —Littlehampton
- £17,485.35 a year
- Full-time
- Travel
- Organisational skills
- Communication skills
11d
Service Support Technician
Mid Sussex District Council —Sussex
- £35,412 - £39,862 a year
- Full-time
- Communication skills
13d
Workshop Operative
Bard and Blackwood —Chichester
- £22,570 - £26,437 a year
- Full-time
- Schematics
- Assembly
- Quality control
Quick apply
Mental Health Care Assistant
Priory Group —Brighton
- £28,288.26 a year
- Part-time
- English
- Patient care
- In-person
- Free parking
- Annual leave
Medical Records Administrator
Spire Healthcare —Hove
- Part-time
- Microsoft Office
- Data entry
- Organisational skills
- Annual leave
12d
Fire Door Inspector- 0 hours contract
Innovus —Portsmouth
- £16.50 an hour
- System design
- Bachelor's degree
- Travel
- Employee discount
Quick apply
Youth Employability Coach
The Sid Youth CIC —Worthing
- £25,500 - £27,000 a year
- Full-time
- Experience working with individuals with disabilities
- Experience working with children
- First Aid Certification
- Free parking
- Flexitime
Quick apply
13d
Deputy Manager
Summit Residential Care Ltd —Bognor Regis
- £35,000 - £38,000 a year
- Full-time
- Computer literacy
- Mentoring
- In-person
- Health & wellbeing programme
- Employee discount
Quick apply
Junior IT Support Engineer
Black Sheep Support Ltd —Brighton
- From £25,000 a year
- Full-time
- Azure
- Customer service
- Travel
- Health & wellbeing programme
- Annual leave
Quick apply

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Call Handler- Contract until 31st October 2026

Focus Group -
Shoreham by Sea

Quick apply

Job details

Full-time
£24,000 - £25,000 a year

Benefits

Paid volunteer time
Referral programme

Qualifications

Customer service call handling
Inbound customer enquiry call handling
Case record updates
Numeracy
Continuous improvement
Data entry
Customer support
Customer interaction
Communication skills

Full job description

We’re Hiring – Call Handler- Contract until 31st October 2026

Salary – Up to £25,000

Location – Shoreham-by-Sea

(Internal Job Level Reference : Associate )

Key Benefits:

Generous Holidays: Enjoy 24 days of holiday, plus bank holidays and a special day off for your birthday.
Give Back: Enjoy paid volunteering days to support causes you care about.
Referral Rewards: Benefit from our Refer a Friend scheme and earn money for bringing great talent to our team.
Social Events: Join in on regular social events and connect with your colleagues in a fun and relaxed environment.

About Us:

Established in 2003, Focus Group is one of the UK's fastest-growing tech providers, empowering over 30,000 businesses nationwide. With over 1,000 employees and a $1bn valuation, we are a dynamic force in the industry.

Job Purpose:

Join our dynamic and fast-paced team as a Call Handler! We're looking for enthusiastic individuals to thrive in a busy environment with high workloads. If you're ready to take on the challenge and make a difference, we want you on our team! In this role, you'll be responsible for delivering exceptional customer support to Focus Group customers.

Key Responsibilities:

Handle incoming customer queries via phone calls. Ensure timely responses in accordance with agreed targets and personal performance goals.
Accurately diagnose and log customer issues. Escalate cases, ensuring proper follow up until resolution.
Maintain and update cases in line with company protocols, ensuring outstanding cases are managed according to established guidelines.
Ensure cases are escalated to the next support level with sufficient time remaining under the agreed Service Level Agreements (SLAs).
Adhere to and contribute towards the company’s quality systems and processes, ensuring they are consistently maintained. Actively promote best practices and continuous service improvement within the team.

Skills & Experience:

Strong customer service orientation with excellent telephone manner and communication skills.
Proven ability to follow processes and build trust with customers through clear and reassuring communication.
Ability to remain calm and composed during challenging situations, instilling confidence in customers while resolving their issues.
Quickly gather relevant information, analyse issues, and take timely action to resolve customer queries.
Goal-oriented, capable of managing multiple tasks and escalations while maintaining high standards of customer service. Accurate in numeracy, written communication, and data entry.

Don't worry if you don't meet every requirement—your passion and potential matter to us! If you’re excited about driving business growth and transforming how companies use technology, we want to hear from you.

At Focus Group, we celebrate diversity and foster a culture where everyone can thrive. If you need assistance applying or require reasonable adjustments, reach out directly - we’re here to help.

Ready to make a real impact? Apply now!

Quick apply

Refine Your Search

line support / jobs in burpham, wsx

Call Handler- Contract until 31st October 2026

Warehouse Operative

Waking Night Residential Support Worker

Retail Customer Service Assistant

Sales Assistant at Tesco

Food and Beverage Assistant

Trainee IT Consultant (Business and Finance)

Short-term Temporary Team Member

Quality Control Valet

Choco Kitchen & Warehouse Assistant

Apprentice IT Consultant (Business and Finance)

Visiting Scheme Manager

Service Support Technician

Workshop Operative

Mental Health Care Assistant

Medical Records Administrator

Fire Door Inspector- 0 hours contract

Youth Employability Coach

Deputy Manager

Junior IT Support Engineer

I want to receive the latest job alerts for line support / in burpham, wsx

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