It service desk technician Work, Jobs in Burton On Trent, Sts (with Salaries)

IT Support Technician
Keystone IT Ltd —Nottingham
- £30,000 - £35,000 a year
- Full-time
- Hybrid work
- SharePoint
- Free parking
- Employee discount
Quick apply
1d
IT Desktop Support Technician
Piping Rock UK Ltd —Leicester
- Full-time
- Computer Science
- Customer service
- Windows
Quick apply
4d
2nd Line Support Technician
Converge Technology Solutions —Stafford
- £26,000 - £28,900 a year
- Full-time
- Hybrid work
- Continuous improvement
- Mentoring
- SharePoint
- Annual leave
14d
IT Service Desk Team Leader
Walsall Housing Group —Walsall
- £41,772 - £44,300 a year
- Full-time
- Organisational skills
- Leadership
- Communication skills
- Annual leave
4d
DB&T Service Desk Technician
Veolia ES (UK) Limited —Cannock
- £27,300 a year
- Full-time
- Hybrid work
- Microsoft Powerpoint
- Microsoft Word
- Google Suite
- Employee discount
Quick apply
8d
Head of Lighting & AV
University of Derby —Derby
- £29,091 - £32,323 a year
- Overtime
- Computer literacy
- University
- Computer skills
Customer Service Specialist - Desk Based
Kone —Nottingham
- Full-time
- Microsoft Word
- English
- Continuous improvement
13d
Field Technician (DST113BC)
Discovery Schools Academies Trust —Leicester
- £28,605 - £31,029 a year
- Full-time
- Computer literacy
- Writing skills
- Travel
- Free parking
- Employee assistance programme
Quick apply
1d
Apprentice Service Technician
Trane Technologies —Birmingham
- Weekend availability
- Maintenance
- Continuous improvement
- Computer skills
14d
Apprentice/Trainee Technician Driver
Trane Technologies —Birmingham
- Weekend availability
- Customer service
- Microsoft Office
- Communication skills
T Desk Assistant
Otis —Leicester
- Full-time
- CRM software
- Customer service
6d

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IT Desktop Support Technician
Piping Rock UK Ltd —Leicester
Demonstrable experience in a similar desktop support role (typically equivalent to 3–5 years), or comparable skills and knowledge gained through other routes.
Quick apply
4d
IT Support Technician
Keystone IT Ltd —Nottingham
Minimum 3 years' experience in an IT Support or MSP environment. IT Support or MSP: 3 years (required). We're looking for someone who is technically capable,…
£30,000 - £35,000 a year
Quick apply
1d

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it service desk technician jobs near burton on trent, sts

IT Support Technician

Keystone IT Ltd
Nottingham

Quick apply

Job details

Permanent | Full-time
£30,000 - £35,000 a year
1 day ago

Benefits

Free parking
Casual dress
Company pension
Private medical insurance
Employee discount
Sick pay
On-site parking

Qualifications

Microsoft Windows Server
Technical troubleshooting
Desktop support
TCP
Driving Licence
Client engagement
Software deployment
Ticket management
Microsoft Exchange
Firewall
Ticket management systems
SharePoint
Technical writing
IP networking
Customer support
Application support
Cybersecurity
Intune

Full job description

Join Keystone as an IT Support Technician

Are you passionate about technology, solving problems, and delivering outstanding customer service?

We're looking for an experienced and motivated IT Support Technician to join our growing team in Hucknall. This is an exciting opportunity to work across a diverse range of technologies and client environments while developing your technical skills and career within a supportive and forward-thinking MSP.

At Keystone, we invest heavily in both technology and people. You'll work alongside a knowledgeable team, support a broad client base, and gain exposure to modern Microsoft cloud technologies, networking, cybersecurity, and infrastructure projects.

This role combines office-based, remote, and onsite support, making it ideal for someone who enjoys variety and building strong relationships with clients.

What You'll Be Doing

As an IT Support Technician, you will:

Provide support for escalated technical issues while supporting the wider service desk when required.
Deliver remote and onsite technical support to a diverse range of clients.
Troubleshoot and resolve hardware, software, networking, and Microsoft 365 issues.
Proactively maintain and improve client IT environments.
Manage and update support tickets, ensuring clients receive excellent communication throughout.
Create and maintain accurate technical documentation.
Assist with IT projects, hardware deployments, and software rollouts.
Evaluate and test new technologies, services, and solutions.
Work collaboratively with colleagues to share knowledge and maintain service excellence.
Identify opportunities to improve client systems, security, and operational efficiency.

About You

We're looking for someone who is technically capable, client-focused, and eager to continue learning.

Essential Skills & Experience

Minimum 3 years' experience in an IT Support or MSP environment.
Strong experience supporting Microsoft Windows desktop and server operating systems.
Experience administering and troubleshooting Microsoft 365 environments, including: Exchange Online, Entra ID, SharePoint Online and Microsoft Team.
Hands-on experience with Microsoft Intune, including: Device deployment, Endpoint management, Policy administration and Security configuration
Good networking knowledge, including: TCP/IP, DNS & DHCP, Switching, Wireless networking, Routers and firewalls
Experience using ticketing and remote support systems.
Full UK driving licence.

Desirable Skills

Experience supporting Apple devices and macOS.
Solid knowledge of cybersecurity best practices.
Experience with Microsoft Defender for Business or Microsoft Defender XDR.
Experience with backup and disaster recovery solutions.
Relevant Microsoft, CompTIA or vendor certifications.

What We Look For

The right person will be:

A positive and enthusiastic team player.
Passionate about technology and delivering excellent service.
An excellent communicator, both written and verbal.
Organised, proactive, and able to manage competing priorities.
Committed to continuous learning and professional development.
Someone who values trust, accountability, and teamwork.
Comfortable working independently and as part of a collaborative team.

Requirements

Ability to reliably commute to Hucknall (NG15 7HP) or relocate before starting.
Full UK driving licence.
Authorised to work in the United Kingdom.

Application Questions

We'd love to learn more about you. As part of your application, please tell us:

Tell us about a time your approach or attitude helped build a strong relationship with a customer, colleague, or stakeholder.
What does trust mean to you in a professional environment, and why is it important?
How do you keep your technical skills up to date and continue developing professionally?
What motivates you to work in IT, and what areas of technology are you most passionate about?
Describe a process improvement or efficiency gain you've introduced. What was the outcome?

Pay: £30,000.00-£35,000.00 per year

Benefits:

Casual dress
Company pension
Employee discount
Free parking
On-site parking
Private medical insurance
Sick pay

Application question(s):

Do you currently live within an hours travel of Nottingham, UK.

Experience:

IT Support or MSP: 3 years (required)

Work authorisation:

United Kingdom (required)

Work Location: Hybrid remote in Nottingham NG15 7HP

Quick apply

Refine Your Search

it service desk technician jobs in burton on trent, sts

IT Support Technician

IT Desktop Support Technician

2nd Line Support Technician

IT Service Desk Team Leader

DB&T Service Desk Technician

Head of Lighting & AV

Customer Service Specialist - Desk Based

Field Technician (DST113BC)

Apprentice Service Technician

Apprentice/Trainee Technician Driver

T Desk Assistant

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