Business support coordinator Work, Jobs in Cale Green, Gtm (with Salaries)

SAP Applications Support Coordinator
McBride —Manchester
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
4d
Sales Coordinator
McBride —Manchester
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
4d
Personal Assistant - Business Coordinator
STARK Group —Stockport
- Part-time
- Hybrid work
- Microsoft Powerpoint
- Microsoft Excel
- Microsoft Outlook
- Flexible schedule
Part Time Front of House Coordinator
Together —Cheadle
- Full-time
- Microsoft Office
- First Aid Certification
- Communication skills
Quick apply
Transition Coordinator ( SEND ) x 2
The Trafford & Stockport College Group —Stockport
- £33,024 - £35,103 a year
- Full-time
- Communication skills
- School
- Free parking
- Annual leave
7d
Business Support Coordinator
Apprentify Group —Wilmslow
- Full-time
- Hybrid work
- Microsoft Office
- Travel
- Organisational skills
- Annual leave
Quick apply
7d
Service Co-ordinator
Endress+Hauser UK —Manchester
- Full-time
- Hybrid work
- Computer literacy
- Administrative experience
- Organisational skills
- Free parking
- Annual leave
Resident Liaison Officer
L&Q —Manchester
- £33,688 - £37,093 a year
- Weekend availability
- Customer service
- English
- Microsoft Office
- Annual leave
- Employee assistance programme
10d
Cash & Carry Sales Coordinator
HG Stephensons Ltd —Stockport
- From £28,000 a year
- Full-time
- Hybrid work
- Microsoft Excel
- Sales
- Customer service
- Free parking
- Health & wellbeing programme
Quick apply
11d
HMP Manchester - Business Administrator
Ministry of Justice —Manchester
- £20,001 - £40,000 a year
- Full-time
- Hybrid work
- Presentation skills
- Bachelor's degree
- Annual leave
10d
YPAC Team Coordinator and Piccadilly Gardens Detached lead Youthworker
4CT Ltd —Manchester
- £31,889 a year
- Social media management
- Supervising experience
- Experience working with children
Quick apply
12d
Talent Coordinator
Manchester Airport —Manchester
- Hybrid work
- Organisational skills
- Communication skills
- Time management
- Free parking
- Employee discount
11d
Customer Service Administrator
Mantis Energy —Wilmslow
- Up to £26,000 a year
- Full-time
- Hybrid work
- English
- Administrative experience
- Organisational skills
- Free parking
- Health & wellbeing programme
Quick apply
HR Coordinator
JH Telecomm —Tideswell
- £34,000 a year
- Full-time
- Microsoft Office
- Travel
- Human resources
- Annual leave
Quick apply
Work Placement Coordinator - Construction
The Trafford & Stockport College Group —Stockport
- £26,934 - £29,505 a year
- English
- Business development
- Free parking
- Annual leave
4d
Project Coordinator - Wilmslow
Construo —Wilmslow
- £26,000 - £31,000 a year
- Full-time
- Customer service
- Administrative experience
- Organisational skills
- Annual leave
HR Coordinator
Bureau Veritas —Manchester
- Full-time
- Hybrid work
- Microsoft Excel
- Microsoft Office
- Analysis skills
- Employee assistance programme
Employability Engagement Leader
The Manchester College —Manchester
- £28,373 - £36,000 a year
- Full-time
- Microsoft Office
- Business development
- Mentoring
- Annual leave
- Employee assistance programme
Customer Care Coordinator
Public Library of Science —Manchester
- £24,000 - £26,000 a year
- Remote
- CRM software
- Customer service
- Salesforce
Operations Coordinator
Minik Yildizlar Early Learning Services Ltd —Manchester
- £33,000 - £39,000 a year
- Full-time
- Microsoft Word
- Childcare
- Microsoft Excel
- Flexitime
- Sick pay
Quick apply
1d

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business support coordinator jobs near cale green, gtm

SAP Applications Support Coordinator

McBride -
Manchester

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Job details

Full-time
4 days ago

Qualifications

Microsoft Powerpoint
Microsoft Word
ITIL Certification
Microsoft Excel
Incident management
SAP
Business processes
Microsoft Office
Analysis skills
Continuous improvement
Organisational skills
Application support
Business requirements
Communication skills

Full job description

If you are ambitious, self-motivated, hardworking and a team player and interested in growing your career with an International FMCG business, please read through our job opportunity.

Key Purpose:

To act as the primary business-facing coordination point for SAP and business applications, ensuring the effective management of incidents, service requests, user access requirements and enhancement opportunities. The role is responsible for understanding business processes, coordinating support activities across internal teams and third-party providers, and supporting the capture, assessment and articulation of business requirements and associated benefits to enable informed decision-making.

Key Responsibilities:

Act as the primary coordination and triage point for SAP and business application-related incidents, requests and queries.
Assess, categorise and prioritise tickets, ensuring they are assigned to the appropriate support teams and providers.
Work closely with business stakeholders to understand issues, determine business impact and ensure accurate information is captured.
Coordinate incident and request resolution activities between internal IT teams and third-party support partners.
Monitor ticket progress and proactively drive issues through to resolution.
Ensure incidents, requests and enhancements are documented with sufficient business context to support effective resolution.
Support SAP access management processes.
Develop a high-level understanding of SAP-supported business processes across functions such as Finance, Procurement, Supply Chain, Manufacturing and Sales.
Identify recurring issues, trends and opportunities for service improvement.
Gather, document and assess business requirements relating to the SAP and wider application landscape.
Work with stakeholders to understand business drivers, expected outcomes and success measures.
Document and articulate business benefits, value, risks and impacts to support investment and prioritisation decisions.
Produce reporting and insights relating to service performance, support trends and demand for change.
Support the continuous improvement of operational processes, documentation and knowledge management.

Key Result Areas:

Improved quality and consistency of application support triage and coordination.
Reduced ticket reassignments and improved first-time assignment rates.
Improved resolution times for SAP and business application-related incidents and requests.
Enhanced collaboration between business users, IT teams and third-party suppliers.
Increased quality and consistency of business requirements submitted for review and approval.
Improved visibility of business benefits and value associated with application enhancements.
Higher levels of customer satisfaction with IT application support services.
Continuous improvement in service delivery and support effectiveness.

Relevant & Quantifiable Measures:

Number of incidents and requests coordinated and managed.
First-time assignment accuracy.
Reduction in ticket reassignments.
Incident resolution and response time performance.
User satisfaction scores.
Number of business requirements captured and documented.
Quality and completeness of business cases and benefit assessments.
Contribution to service improvement initiatives.
No direct budget accountability.
No line management responsibilities.

Behavioural Competencies:

Naturally inquisitive with a strong desire to learn and understand business processes.
Strong analytical and problem-solving skills.
Excellent stakeholder engagement and communication skills.
Ability to ask effective questions and gather information from a range of audiences.
Strong organisational skills with excellent attention to detail.
Customer-focused with a proactive and collaborative approach.
Ability to work effectively across multiple teams and suppliers.
Strong sense of ownership, accountability and follow-through.
Ability to balance operational priorities and longer-term improvement opportunities.

Technical Competencies:

Experience working in an SAP-supported business environment.
Good high-level understanding of SAP business processes and how SAP supports key operational functions.
Detailed SAP module expertise is not required; however, the ability to understand process flows, business impacts and support requirements is essential.
Experience of SAP user access management processes would be advantageous.
Experience in application support, service coordination, business support or a similar role.
Experience gathering, documenting and analysing business requirements.
Understanding of incident management and service management principles.
Experience working with third-party support providers and outsourced service organisations.
Strong Microsoft Office skills, particularly Excel, Word, Teams and PowerPoint.
ITIL Foundation certification desirable but not essential.
Ability to build effective relationships with both business and technical stakeholders.

Privacy Statement: We will use the personal information that you have submitted to us in order to consider your application for the relevant role. Your privacy is important to us. Please check our Job Applicant Privacy Notice on our career opportunities page which explains the purposes for which we will use your personal information and the ways in which we will handle and retain your information. It also explains the rights you have in relation to your information, and how to contact us with any queries or requests.

Apply Now

Refine Your Search

business support coordinator jobs in cale green, gtm

SAP Applications Support Coordinator

Sales Coordinator

Personal Assistant - Business Coordinator

Part Time Front of House Coordinator

Transition Coordinator ( SEND ) x 2

Business Support Coordinator

Service Co-ordinator

Resident Liaison Officer

Cash & Carry Sales Coordinator

HMP Manchester - Business Administrator

YPAC Team Coordinator and Piccadilly Gardens Detached lead Youthworker

Talent Coordinator

Customer Service Administrator

HR Coordinator

Work Placement Coordinator - Construction

Project Coordinator - Wilmslow

HR Coordinator

Employability Engagement Leader

Customer Care Coordinator

Operations Coordinator

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