Client services Work, Jobs in Cam Houses, Nyk (with Salaries)

Helpline Officer - Kendal
Age UK South Cumbria —Kendal
- £23,441 - £25,443 a year
- Full-time
- Mentoring
- Front desk
- In-person
- Store discount
- Health & wellbeing programme
Quick apply
Junior Office Assistant
Temple Heelis D R Limited —Kendal
- £19,747 - £23,132 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
Quick apply
Area Sales Executive
WeBuyAnyCar —Kendal
- £27,100 - £28,200 a year
- Rotating shift
- Customer service
- IT
- Communication skills
Quick apply
Support Worker Female Ref014
PREMIUM CARE SOLUTIONS LIMITED —Giggleswick
- £18 - £19 an hour
- Full-time
- Paediatrics
- In-person
- Paid training
- Annual leave
Quick apply
Veterinary Receptionist - Part Time
Westmorland Veterinary Group —Kendal
- £12.71 an hour
- Part-time
- Computer literacy
- Laboratory experience
- Front desk
- Employee discount
Quick apply
13d
Linen Porter
Middleton Lodge Estate —Richmond
- £13.25 an hour
- Full-time
- Restaurant
- Hotel experience
- Free parking
- Employee discount
Quick apply
Sales Support Executive
Simply Precast Accessories Ltd —Lancaster
- From £27,500 a year
- Full-time
- Microsoft Outlook
- Organisational skills
- In-person
- Annual leave
Quick apply
13d
Trainee Traffic Management Operative
Go Traffic Management —Milnthorpe
- £33,046.00 - £36,350.60 a year
- CAD
Quick apply
Regional Sales Executive- Pacific Northwest (Remote)
GlideFast Consulting —North West Region
- £125,000 - £150,000 a year
- Full-time
- Remote
- Business development
- Bachelor's degree
- No degree
- Life insurance
5d
Project & Compliance Coordinator (Office-Based)
Alerta Systems Ltd —Carnforth
- £27,000 - £34,500 a year
- Full-time
- Hybrid work
- English
- Microsoft Office
- Project management
- Free parking
Quick apply
8d
Estate Manager - K Village, Kendal
Savills Management Resources —Kendal
- From £40,000 a year
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- First Aid Certification
7d
Sales Executive
United Fuels —Skipton
- £26,000 - £30,000 a year
- Full-time
- Spanish
- English
- In-person
- Free parking
Quick apply
8d
Project Manager
Flex LTD —Kendal
- Full-time
- Writing skills
- Computer skills
- Annual leave
- Employee assistance programme
Traffic Management Co-Ordinator
Go Traffic Management —Milnthorpe
- Night shift
- Management
- CAD
- Conflict management
Quick apply
3d
Retail Area Support Officer
OCS Group —Kendal
- £13.10 an hour
- Weekend availability
- Customer service
- Travel
- Conflict management
Quick apply
5h
Digging Team
Network Plus —Kendal
- £180 - £220 a day
- Computer skills
Quick apply
Implementation Specialist - UK
CPOMS —Skipton
- Full-time
- Hybrid work
- Salesforce
- Analysis skills
- Communication skills
Quick apply
13d
Sales Consultant
3d Leisure Catterick —Catterick Garrison
- £28,000 a year
- Full-time
- Social media management
- Customer service
- Continuous improvement
- Free parking
- Gym membership
Quick apply
Female Nurse ( Peadiatric and Adult) Ref 015
PREMIUM CARE SOLUTIONS LIMITED —Giggleswick
- £47 - £50 an hour
- Full-time
- Paediatrics
- In-person
- Care plans
- Annual leave
- Referral programme
Quick apply
13d
Front-of-House (casual)
The Priests House —Skipton
- £15 an hour
- 12 hour shift
- Bar
- First Aid Certification
- In-person
- Employee discount
Quick apply
9d

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Helpline Officer - Kendal

Age UK South Cumbria
Kendal

Quick apply

Job details

Full-time
£23,441 - £25,443 a year

Benefits

Store discount
Health & wellbeing programme
Annual leave
Company pension
Employee discount

Qualifications

Customer service call handling
Inbound customer enquiry call handling
Client engagement
GCSE
Mentoring
Front desk
Customer interaction
Signposting to community resources
Communication skills

Full job description

Overview

We are seeking a dedicated Helpline Officer to work as a member of the Client Services team to provide vital first point of contact support for our client group, usually by the telephone but also for face-to-face drop-in clients. Provide a general assessment and effective triaging to ascertain if the client’s needs can be met by the provision of information and advice or the support to access it. Where appropriate provide the correct information or escalate to the Case Officer Team.

Responsibilities

Main Duties:

· To support the day-to-day running of the Helpline facility at Age UK South Cumbria
· To act as a first point of contact for older people in South Cumbria who call the Age UK South Cumbria Helpline for signposting/advice or any kind of support
· To receive referrals from Reception, and to cover Reception on occasion in order to act as a first point of contact for older people in South Cumbria who drop into our Resource Centre at 17 Finkle Street in Kendal
· Respond holistically and appropriately to the issues and needs identified and provide accurate, high-quality information and advice
· Liaise with the Duty Officer to ensure accuracy of advice given and for guidance as required
· Create referrals of appropriate urgency to Age UK Case Officers/Specialist teams or other relevant agencies/service providers
· Engage with clients in a friendly, courteous, prompt and appropriate manner, using excellent communication skills to always deliver high quality service
· To be aware of the particular needs of the whole range of client groups including those unable to access services directly and to refer these clients onto other services effectively
· Work as part of a team, contributing to meetings and attending relevant training
· To engage in a significant programme of training, including welfare benefit training, to equip you with the skills and knowledge required to provide a holistic response to client enquiries
· To work methodically and calmly under pressure, whilst effectively managing the demand of the service
· To access and accurately maintain electronic client records, calls and referrals ensuring compliance with the Data Protection Act, maintaining management information to assist in workload/demand profiling and to inform continuous improvements to the services provided
· Adhere to all Age UK South Cumbria Policies as indicated in the Employee Handbook
· Other such duties as may be required that are consistent with the duties and responsibilities of the post.
Part-time hours will be considered for the right applicant.

Previous applicants need not apply

There are five weeks paid holiday per year, increasing to six weeks after 5 years’ service, plus public holidays and an additional birthday day off. A health benefit scheme is available for staff after completing a probationary period of six months, and a pension scheme is available after three months’ service.

Please contact us on 01539 728118 or via email at [email protected] for an application pack. An application form must be submitted for your application to be considered.

PLEASE NOTE - We do not sponsor Visa's & this is an in person position based in our Kendal office.

Pay: £23,441.00-£25,443.00 per year

Benefits:

Company pension
Health & wellbeing programme
Store discount

Work Location: In person

Quick apply

Refine Your Search

client services jobs in cam houses, nyk

Helpline Officer - Kendal

Junior Office Assistant

Area Sales Executive

Support Worker Female Ref014

Veterinary Receptionist - Part Time

Linen Porter

Sales Support Executive

Trainee Traffic Management Operative

Regional Sales Executive- Pacific Northwest (Remote)

Project & Compliance Coordinator (Office-Based)

Estate Manager - K Village, Kendal

Sales Executive

Project Manager

Traffic Management Co-Ordinator

Retail Area Support Officer

Digging Team

Implementation Specialist - UK

Sales Consultant

Female Nurse ( Peadiatric and Adult) Ref 015

Front-of-House (casual)

I want to receive the latest job alerts for client services in cam houses, nyk

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