Customer sales co Work, Jobs in Capenhurst, Chs (with Salaries)

Senior Customer Service Advisor
Brakes —Ewloe
- £28,950 a year
- Weekend availability
- Team management
- Training & development
- Employee discount
Quick apply
1d
Superstore Manager - Chester
Claire House Children's Hospice —Chester
- £30,200 a year
- Weekend availability
- Customer service
- Recruiting
- In-person
- Health & wellbeing programme
- Annual leave
Quick apply
Customer Sales Co-ordinator
mydentist —Chester
- Up to £26,422 a year
- Full-time
- Computer literacy
- Computer skills
- Communication skills
- Employee discount
Quick apply
6d
Area Sales Manager - North West
Deanta UK Ltd —Liverpool
- From £45,000 a year
- Full-time
- Business development
- In-person
- Communication skills
- Free parking
- Work from home
Quick apply
13d
Front Desk Receptionist
The Liner Hotel —Liverpool
- £26,436.80 a year
- Weekend availability
- Microsoft Word
- Hotel
- Accounting
- Free parking
- Health & wellbeing programme
Quick apply
13d
Business Development Consultant - Cheshire/Shrewsbury/Wrexham
Wurth UK Ltd —Wrexham
- £24,000 - £35,000 a year
- Monday to Friday
- CRM software
- Customer service
- Business development
Quick apply
Store Manager - Cheshire Oaks Designer Outlet, Abercrombie & Fitch
Abercrombie & Fitch Co. —Wirral
- £33,000 a year
- Part-time
- English
- POS
- Training & development
- Store discount
- Annual leave
Team Leader - Chester
Hobbycraft —Chester
- £13.74 an hour
- Part-time
- Customer service
- Merchandising
- Team management
- Employee discount
13d
Senior Advisor
Brakes —Ewloe
- £28,950 a year
- Weekend availability
- Team management
- Training & development
- Employee discount
Quick apply
12d
Assistant Store Manager
Belstaff —Ellesmere Port
- Retail management
- Cash handling
Quick apply
2d
Assistant Manager - Liverpool One, Hollister
Hollister —Liverpool
- £29,120 a year
- Customer service
- English
- Bachelor's degree
- Store discount
- Annual leave
13d
Trade Counter Sales Assistant / Stores/ Driver
J R WEBSTER & CO LTD —Birkenhead
- £12.71 an hour
- Full-time
- Microsoft Outlook
- In-person
Quick apply
14d
Sales and Homeownership Coordinator
Weaver Vale Housing Trust —Northwich
- £30,857.77 a year
- Full-time
- Organisational skills
- Free parking
- Annual leave
2d
Lettings Administrator
X1 Management —Liverpool
- Full-time
- Organisational skills
- Communication skills
- Annual leave
- Employee discount
Quick apply
Sales Co-ordinator
SIG Roofing —Liverpool
- Communication skills
- Employee discount
Sales Consultant
Arnold Clark —Liverpool
- £40,000 - £45,000 a year
- Sales
- Customer service
- Communication skills
- Annual leave
- Employee discount
Quick apply
13d
Sales and Operations Manager
NFU Mutual Agency —Rhuthun
- £30,000 - £40,000 a year
- Full-time
- CRM software
- Customer service
- Computer literacy
- Free parking
- Annual leave
Assistant Store Manager
TH Baker & Co —Warrington
- £29,000 a year
- Weekend availability
- Customer service
- In-person
- Retail management
Quick apply
9d
Meetings & Events Sales Co-Ordinator
Dine Contract Catering —Warrington
- £13.20 an hour
- Research
- Organisational skills
- Budgeting
9d
Property Manager
Tick Property Group —Liverpool
- From £28,000 a year
- Weekend availability
- Microsoft Word
- Microsoft Outlook
- In-person
Quick apply
6d

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Senior Customer Service Advisor

Brakes -
Ewloe

Quick apply

Job details

Full-time
£28,950 a year
1 day ago

Benefits

Company pension
Employee discount

Qualifications

Customer service call handling
Inbound customer enquiry call handling
Mentoring junior staff
Complaint handling
Team management
Professional development mentoring
Customer interaction
Outbound calling
Training & development

Full job description

Job Description

Senior Customer Service Advisor - Ewloe

£28,950 plus excellent rewards & recognition

Working Full time 37.5 hours per week between the hours of 07.30 - 18.00 working weekends on a rota basis

We are currently recruiting a talented and results driven Senior Advisor to join our busy contact centre team in our Ewloe Contact Centre.

The role:

If you thrive working in a hive of activity, love the buzz of knowing that every call means a sale and enjoy enhancing the customer experience, then you’ll love working as a Brakes Senior Advisor.

The role of Senior Advisor is to work highly efficiently and effectively as a trusted advisor and expert supporting both customers and colleagues. You will provide support and guidance to ensure Advisors are enabled to provide an excellent service to our customers and to ensure the company's reputation is maintained and enhanced, this includes taking ownership of escalated customer issues and providing timely, relevant and appropriate solutions.

This role supports both the Team Managers and Operations Managers, and will be engaged in training, buddying and supporting the team. The post holder will be required to be hands on and be able to work in a fast paced and dynamic environment, therefore it is critical you are able to set a good example of professionalism.

They’re the people who make it happen for our customers – ensuring that ordering is easy, whilst upselling products that will enhance the customer experience. You’ll naturally promote and embrace our inclusive team environment and we’re sure you’ll have some fun along the way!

Handle both inbound and outbound customer contacts.
Ensure all issues are dealt with according to agreed KPI’s.
Deliver an excellent customer experience, supplying fast, up to date resolutions.
Support Team Managers with coaching and development.
The role will be a mixture of advisor, coaching, co-ordinating & quality monitoring.
You will understand the KPI’s aligned to our business objectives incorporating service, cost, employee engagement and customer satisfaction.
Ensure all customer queries/complaints are documented using the appropriate systems and processes.
Train nominated advisors as appropriate to fulfil development requirements of team.
Act as an SME on key area(s) systems and processes.
To deputise for a Team Manager in their absence, to ensure the day-to-day activities are carried out efficiently and effectively.

Required skills and competencies:

Results Orientated – Confident, self-motivated and positive attitude with strong commercial awareness.
Ability to proactively give feedback and act on feedback given – Champions a coaching and empowerment culture.
Proven rapport builder with excellent influencing and negotiating skills.
Experienced at handling and diffusing irate colleague and customer situations.
Excellent problem-solving skills - Shows flexibility and adaptability for the good of our customers.
An ability to build and maintain good working relationships at all levels.
Leads, inspires and promotes confidence within a Team.
A strong Team player with focus on continuous improvement

What you’ll get:

A competitive salary
Huge discount on all sorts of lovely food and award-winning products
Generous holiday allowance, with option to purchase more.
Recognition awards and Incentives
Pension
Real career opportunities - being part of Sysco, the world’s leading foodservice business, opens up a world of possibility.
And much more….

Additional Information

At Brakes everyone is welcome. We don’t want you to ‘fit our culture’ we want you to help define it and we actively celebrate the unique talents of each and every colleague. We don’t just look at your CV, we’re more focused on who you are and your potential. As part of our values, we are committed to fostering a diverse and inclusive culture where everyone has a voice, is appreciated and has the same opportunities. We work hard to ensure that everyone feels part of our business, as we care for one another and connect the world through food and trusted partnerships. Our ultimate goal is to ensure that everyone belongs and thrives at Brakes and we recognise that Brakes can only thrive when everyone feels they belong. We'll do everything we can to support you during your application. If you need us to make any adjustments to our recruitment process, speak to our resourcing team who will be happy to support you.

Brakes

Built on a passion for food and feeding the nation, we are the UK’s largest foodservice supplier. Every day Brakes deliver the highest quality fresh and frozen food and ingredients from our nationwide network of distribution centres to some of the nation’s most famous pubs and restaurants, as well as schools, caterers, care homes and hospitals. Our customers depend on us, and our 8,000-strong workforce is dedicated and proud to be part of this vital provision. And we’re growing!

Quick apply

Refine Your Search

customer sales co jobs in capenhurst, chs

Senior Customer Service Advisor

Superstore Manager - Chester

Customer Sales Co-ordinator

Area Sales Manager - North West

Front Desk Receptionist

Business Development Consultant - Cheshire/Shrewsbury/Wrexham

Store Manager - Cheshire Oaks Designer Outlet, Abercrombie & Fitch

Team Leader - Chester

Senior Advisor

Assistant Store Manager

Assistant Manager - Liverpool One, Hollister

Trade Counter Sales Assistant / Stores/ Driver

Sales and Homeownership Coordinator

Lettings Administrator

Sales Co-ordinator

Sales Consultant

Sales and Operations Manager

Assistant Store Manager

Meetings & Events Sales Co-Ordinator

Property Manager

I want to receive the latest job alerts for customer sales co in capenhurst, chs

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