Service support manager Work, Jobs in Carnaby (with Salaries)

Tenancy Manager
Hunters East Coast —Bridlington Central and Old Town
- From £26,100 a year
- Full-time
- CRM software
- Sales
- Organisational skills
Quick apply
4d
Sales & Lettings Coordinator
Tower Estates (Scarborough) Ltd —Scarborough
- £25,480 - £27,300 a year
- Full-time
- Administrative experience
- Organisational skills
- In-person
Quick apply
4d
Case Manager
City Health Care Partnership CIC —Bridlington
- £39,959 - £48,117 a year
- Full-time
- Case management
- Patient care
- Mentoring
3d
Sales Support Executive (International)
Cirrus Research plc —Filey
- £26,000 - £30,000 a year
- Full-time
- CRM software
- ERP systems
- Organisational skills
Quick apply
3d
Lettings Administrator
Haven —Filey
- Full-time
- Organisational skills
- Employee discount
Quick apply
Site Manager
Ideal Building Systems Ltd —Bridlington
- £40,000 - £45,000 a year
- Full-time
- Management
- Computer literacy
- Travel
- Annual leave
- Sick pay
Quick apply
7d
Assistant Care Manager
Bridlington Manor —Bridlington
- Weekend availability
- Nursing home
- Team management
- Mentoring
Trainee Showroom Manager / Business Manager
Drive Motor Retail Ltd —Scarborough
- £55,000 a year
- Full-time
- In-person
- Training & development
- Communication skills
- Store discount
- Annual leave
Quick apply
Yard & Transport Manager
Howarth Timber & Building Supplies Limited —Cottingham
- Full-time
- Customer service
- Continuous improvement
- In-person
- Free parking
- Store discount
Quick apply
13d
Head of Food & Beverage
Leisure Employment Services —Filey
- Full-time
- Restaurant management
- Continuous improvement
- Training & development
- Employee discount
Quick apply
10d
Savings Branch Manager
Beverley Building Society —Beverley
- Up to £36,000 a year
- Full-time
- Hybrid work
- English
- Continuous improvement
- Training & development
- Free parking
- Annual leave
Quick apply
Service Support Manager
Mitie —Kingston upon Hull
- Management
- Customer service
- Computer literacy
7d
Store Manager (Clarks)
John Eliot (Footwear) - Clarks Franchise —Scarborough
- From £28,000 a year
- Weekend availability
- In-person
- Training & development
- Retail management
- Store discount
- Employee discount
Quick apply
3d
JUNIOR SALES ADVISOR
Verisure Services (UK) Limited —Cottingham
- £3,800 a month
- Full-time
- Sales
Quick apply
Block Management Administrator
RPMS Block & Facilities Management Limited —Beverley
- £25,000 - £35,000 a year
- Full-time
- Databases
- Accounting
- Budgeting
- Profit sharing
- Sick pay
Quick apply
4d
VacancyTitle: Assistant Care Manager - 9 Month Fixed Term Contract
Housing 21 —Bridlington
- £25,792 a year
- Temporary
- Customer service
- Care plans
- Sick pay
13d
Charity Shop Manager
Age UK North Yorkshire Coast & Moors —Filey
- £20,334.40 a year
- Part-time
- Customer service
- Computer literacy
- Merchandising
Quick apply
Accounts Assistant
E B Bradshaw & Sons Ltd —Driffield
- £30,000 - £32,000 a year
- Part-time
- Microsoft Excel
- Analysis skills
- Data entry
- Free parking
- Sick pay
Quick apply
14d
Registered Manager
McCarthy & Stone —Scarborough
- £40,289.59 a year
- Weekend availability
- Management
- Organisational skills
- Budgeting
- Paid training
- Employee assistance programme
Quick apply
Quality, HSE, and Compliance Manager
Deep Sea Electronics Ltd —Filey
- £45,926.72 - £80,796.43 a year
- Analysis skills
- Continuous improvement
- Quality control
- Free parking
- Life insurance
Quick apply

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Tenancy Manager

Hunters East Coast
Bridlington Central and Old Town

Quick apply

Job details

Permanent | Full-time
From £26,100 a year
4 days ago

Qualifications

CRM software
Record keeping
Driving Licence
Sales
Case management software
Complaint handling
Client services
Organisational skills
Residential lettings
Household contractor coordination
Account management
Property management
Negotiation
Tenancy renewal processing

Full job description

Job Description:

Tenancy Manager – Hunters East Coast

Bridlington · Filey · Scarborough

Hours: Monday to Friday, 9.00am–5.00pm, plus 1 in 3 Saturdays on reduced hours

Salary: From £26,100

Portfolio size: Approximately 85–110 fully managed properties

About Hunters East Coast

Hunters East Coast is an estate and lettings agency operating across Bridlington, Filey and Scarborough.

Everything we do is guided by five values:

Stronger Together: we work as one team across all three branches
Think Customer: we put landlords and tenants at the heart of every decision
Have Fun: we take the job seriously, not ourselves
Act with Pace: we get things done, not put off
Be Brave: we're not afraid to try new things and speak up

About the Role

As a Tenancy Manager, you'll give your landlords and tenants a clear, named point of contact and take formal, end-to-end ownership of a geographical portfolio of properties. Your ownership begins the moment a tenancy reaches check-in and continues through to the end of the tenancy and completion of any deposit negotiations. You'll be the single, accountable point of contact for your portfolio, coordinating contractors, customers, colleagues and external professionals, and making sure every matter has a clear next action and a realistic follow-up date.

This is a varied role. Alongside managing your own portfolio, you'll play an active part in our wider lettings department: speaking with and qualifying new tenant enquiries, booking viewings, and always looking for new opportunities to grow the portfolio. We'll support you in developing your negotiation and sales skills as part of this side of the role.

Key Responsibilities

Take formal ownership of an allocated portfolio of approximately 85–110 properties from check-in through to end of tenancy and deposit resolution
Conduct landlord and tenant welcome calls and manage check-ins at the start of each tenancy
Manage maintenance issues and contractors from reporting through to completion, using Fixflo
Carry out property inspections and book these into available diary capacity
Monitor safety and compliance across the portfolio, ensuring gas safety certificates, EICRs and other statutory requirements are instructed before expiry and never allowed to lapse
Chase rent arrears consistently and keep landlords informed of progress
Start and complete rent reviews, and manage the appropriate handling of periodic tenancies
Manage tenancy changes and upcoming tenancy events
Handle checkouts, dilapidations and deposit negotiations
Resolve complaints relating to your portfolio
Communicate proactively with landlords and tenants, including providing updates on maintenance cases even where there has been no significant progress
Keep complete, accurate and up-to-date records in Alto for every property and live matter

General Lettings & Growth Duties

Beyond your own portfolio, you'll contribute to the wider lettings department, including:

Speaking with and qualifying new tenant enquiries
Booking viewings for prospective tenants
Always looking for new opportunities to grow the managed portfolio, and flagging these to the New Business & Lettings Manager
Developing your negotiation and sales skills, with support and training provided

Person Specification

Previous lettings or property experience would be preferred, but it's not essential. We'll provide full training on our systems, processes and current lettings legislation for the right candidate; what matters most is the right attitude and transferable skills.

Essential:

Excellent organisational skills, with the ability to manage a large, varied caseload independently and prioritise competing demands
Confident, clear communicator, comfortable managing sometimes difficult conversations with landlords, tenants and contractors
A proactive, ownership mindset: someone who follows things through rather than waiting to be chased
A genuine interest in developing negotiation and sales skills, and enthusiasm for spotting opportunities to grow the portfolio
Strong customer service skills, gained in any industry, with a genuine interest in helping people
Comfortable learning and using new CRM and case-management software, with strong attention to detail in recordkeeping
Full UK driving licence and access to a vehicle for property visits and inspections across the portfolio area

Desirable:

Previous experience in residential lettings or property management
Background in customer service, sales or account management
Working knowledge of England-specific lettings legislation, including deposit protection, gas safety, electrical safety (EICR) and Right to Rent requirements (full training provided)
A level 3 qualification in property such as ARLA or CELAP (or willingness to work towards one, supported by us)
Existing knowledge of the Bridlington, Filey or Scarborough area

Training & Support

You'll receive a full induction covering our systems (Alto, Fixflo, Goodlord, InventoryBase, The Letting Partnership and Coadjute), our processes, and the lettings legislation relevant to your role. You'll be supported by our lettings team, with ongoing coaching, shadowing opportunities and study support towards a level 3 property qualification (such as ARLA or CELAP) as you build your knowledge and confidence.

How to Apply

Please send your CV and a short covering note outlining your relevant experience.

Hunters East Coast is an equal opportunities employer and welcomes applications from all suitably qualified candidates.

Work Location: In person

Pay: From £26,100.00 per year

Work Location: In person

Quick apply

Refine Your Search

service support manager jobs in carnaby

Tenancy Manager

Sales & Lettings Coordinator

Case Manager

Sales Support Executive (International)

Lettings Administrator

Site Manager

Assistant Care Manager

Trainee Showroom Manager / Business Manager

Yard & Transport Manager

Head of Food & Beverage

Savings Branch Manager

Service Support Manager

Store Manager (Clarks)

JUNIOR SALES ADVISOR

Block Management Administrator

VacancyTitle: Assistant Care Manager - 9 Month Fixed Term Contract

Charity Shop Manager

Accounts Assistant

Registered Manager

Quality, HSE, and Compliance Manager

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