Service coordinator Work, Jobs in Carrickfergus, Ant (with Salaries)

Customer Service Coordinator
Donnelly Group NI —Newtownabbey
- Full-time
- Organisational skills
- Communication skills
- Time management
- Free parking
- Annual leave
Quick apply
19h
Fleet Service & Maintenance Coordinator
Woodside Logistics Group —Ballyclare
- Full-time
- Customer service
- Organisational skills
- Communication skills
- Free parking
- Annual leave
Quick apply
13h
Service Coordinator
Sync Living Ltd —Belfast
- £27,000 - £30,000 a year
- Full-time
- Customer service
- In-person
Quick apply
8d
Dental Practice Coordinator
SP Dental Care Group Ltd —Belfast
- £2,758 - £3,000 a month
- Full-time
- Customer service
- Microsoft Office
- Administrative experience
Quick apply
Transport Planner
Flanagan Flooring Distributors —Ballynahinch
- Full-time
- Continuous improvement
- Organisational skills
- Communication skills
- Free parking
- Health & wellbeing programme
Quick apply
1h
Quality Assurance Analyst
GR Discovery Solutions Ltd —Belfast
- £2,970 - £3,200 a month
- Full-time
- Software troubleshooting
- Quality control
- In-person
Quick apply
2d
Retail Operations Coordinator
Access Employment Ltd - Naggy Burn Garden Centre —Larne
- £12.71 - £15.00 an hour
- Part-time
- Microsoft Excel
- Computer literacy
- English
Quick apply
5d
Logistics Coordinator
Traverse Global Trading and Logistics —Lisburn
- £2,300 - £2,700 a month
- Full-time
- English
- In-person
- Free parking
Quick apply
7d
Resourcing and Training Coordinator (Retail) - Human Resources
Henderson Group —Newtownabbey
- Part-time
- Microsoft Outlook
- Computer literacy
- Driving
- Employee assistance programme
- Employee discount
2d
Senior (Administrator) Coordinator
Connected Health —Belfast
- £27,000 - £28,000 a year
- Full-time
- Computer literacy
- Microsoft Office
- Administrative experience
Quick apply
Workplace Coordinator
ISS Facility Services —Belfast
- Front desk
- Communication skills
Quick apply
Logistics & Freight Forwarding Coordinator
Doyle Shipping Group —Belfast
- Full-time
- Microsoft Word
- Communication skills
Quick apply
Salon Coordinator / Receptionist - Abbeycentre
Peter Mark —Newtownabbey
- Part-time
- Computer literacy
- Front desk
- Computer skills
- Employee assistance programme
- Employee discount
Recruitment Coordinator
Fieldfisher —Belfast
- Full-time
- Microsoft Powerpoint
- Microsoft Outlook
- Communication skills
- Work from home
8d
People & Development Officer - Monkstown With Expected to Travel to Cookstown 2 days a week
CDE Group —Newtownabbey
- Full-time
- Hybrid work
- Microsoft Office
- Databases
- Travel
- Free parking
- Annual leave
Quick apply
7d
HR Coordinator
Oxford Instruments plc —Belfast
- Full-time
- Travel
- Organisational skills
- Contracts
8d
Customer Sales Office & Accounts Coordinator
Orion Distribution Limited —Carryduff
- £25,420 - £31,000 a year
- Full-time
- CRM software
- Administrative experience
- Organisational skills
- Free parking
Quick apply
8d
Senior Family Worker
Bryson Charitable Group —Lisburn
- £18,233.28 a year
- Part-time
- Experience working with children
- Bachelor's degree
- In-person
Quick apply
6d
Additional Needs Service Lead
Colin Sure Start —Belfast
- £18.52 an hour
- Part-time
- Project management
- Team management
- In-person
- Free parking
Quick apply
5d
Operations Coordinator
Mitie —Moira
- £32,393 a year
- Night shift
- Computer literacy
- Communication skills
- Free parking
- Life insurance
1d

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service coordinator jobs near carrickfergus, ant

Customer Service Coordinator

Donnelly Group NI -
Newtownabbey

Quick apply

Job details

Full-time
19 hours ago

Benefits

Free parking
Cycle to work scheme
Annual leave
Company pension
Private medical insurance
Employee discount
Enhanced maternity leave
Enhanced paternity leave
Life insurance
Referral programme
Sick pay

Qualifications

Vehicle service booking
Driving Licence
Personal upselling recommendations
Client engagement
Stakeholder liaison
Organisational skills
Relationship management
Customer support
Customer interaction
Communication skills
Add-on sales
Time management

Full job description

We are currently recruiting a Customer Service Coordinator to join our fleet team in Mallusk.

The Customer Service Coordinator acts as the key liaison between customers and the service department. The role involves communicating with customers regarding vehicle issues, repair progress, and expected timelines, while ensuring that customer concerns and requirements are clearly relayed to the service team.

The successful candidate will demonstrate excellent customer service skills, maintain clear and professional communication, and adopt a proactive, sales-focused approach to support both customer satisfaction and business objectives.

About The Role

Responsibilities:

Provide excellent customer service through professional communication via phone, online bookings, and face-to-face interactions.
Schedule and manage service appointments, including vehicle drop-offs and collections.
Liaise between customers and technicians to ensure clear communication regarding vehicle issues, progress, and repair timelines.
Keep customers informed throughout the repair process and ensure vehicles are ready within agreed timeframes.
Build and maintain strong customer relationships to encourage repeat business.
Promote and recommend relevant products, services, packages, and retail options where appropriate.
Coordinate with technicians regarding parts ordering and communicate any delays to customers.
Clearly explain completed work and associated costs to customers, ensuring transparency and satisfaction.
Process payments and maintain accurate service records and documentation.

What We’re Looking For

Previous two years experience in a customer facing, or administrative role.
A customer service champion with excellent communication skills.
Strong organisational abilities and attention to detail.
A team player who thrives in a busy, fast-paced environment.

What We Offer

Market-leading salary plus performance-related bonus
30 days annual leave
Pension provision
Life insurance cover
Healthcare benefits: Kingsbridge Hospital Diamond Club membership, Healthshield cashback & perks, access to discounted private healthcare scheme
Cycle to Work Scheme
Long Service Awards
Enhanced maternity & paternity leave
Job security, work-life balance, and clear career progression opportunities

Additional Information

This is not an exhaustive list of duties, and the post holder may be required to undertake other reasonable tasks as directed by the line manager.

Donnelly Group reserves the right to expand the short-listing criteria to facilitate the recruitment process.

Equal Opportunities

Donnelly Group is proud to be an equal opportunities employer. We value diversity and inclusion across our workforce.

Required Criteria

Full valid driving license required
Excellent organisation and time management skills
Teamworking

Desired Criteria

Previous Experience in Vehicle Service Department
Previous working experience with targets and selling

Skills Needed

Customer Service, Establishing Rapport With Clients, Time Management/Organisational skills, Upselling, Exceeding Customer Expectations, Working Under Pressure

About The Company

The Donnelly Group has been synonymous with the motor industry in Northern Ireland since 1947 when Peter Donnelly started a vehicle repair and taxi business in Caledon on the border of Co Tyrone and Armagh.

Since then the Donnelly Group has become the largest family-owned automotive company in Northern Ireland.

We offer competitive salaries, industry-leading work-life balance, generous holiday allowance, continuous training and development, wide-ranging benefits, and an opportunity to give volunteering time back to the communities within which we serve through the Donnelly Group Foundation.

Company Culture

Our teams across all our branches get involved with fundraising for our nominated charity partner, through football tournaments, Donnelly Group bake-off events, dragon boat racing, abseiling, cycling events as well as having a ‘Foundation Day’; a paid day off, to get involved with community projects. We like to feel that we work hard and play hard.

Company Benefits

Vacation, Paid time off, Performance bonuses, Paid sick days, Retirement plan and/or pension, Office perks, Employee development programs, Employee discounts, Free parking, Cycle to work, Referral bonus, Competitive salary, Family and friends rates, Long service recognition, Employee Assistance Scheme, Perks Card, Wellbeing Scheme, Work With Charities, Social Opportunities, On the job learning, Progression opportunities, Access to Health & Wellbeing app, Long service awards, Service recognition increases to annual leave, Company employee App

Salary

Not disclosed

Quick apply

Refine Your Search

service coordinator jobs in carrickfergus, ant

Customer Service Coordinator

Fleet Service & Maintenance Coordinator

Service Coordinator

Dental Practice Coordinator

Transport Planner

Quality Assurance Analyst

Retail Operations Coordinator

Logistics Coordinator

Resourcing and Training Coordinator (Retail) - Human Resources

Senior (Administrator) Coordinator

Workplace Coordinator

Logistics & Freight Forwarding Coordinator

Salon Coordinator / Receptionist - Abbeycentre

Recruitment Coordinator

People & Development Officer - Monkstown With Expected to Travel to Cookstown 2 days a week

HR Coordinator

Customer Sales Office & Accounts Coordinator

Senior Family Worker

Additional Needs Service Lead

Operations Coordinator

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