Customer service administrator Work, Jobs in Castleside, Dur (with Salaries)

Sales & Logistics Administrator
Devine Chemicals Ltd —Consett
- £30,000 - £38,000 a year
- Full-time
- CRM software
- Microsoft Outlook
- Databases
Quick apply
Administration & Reception Team Member
The Weardale Practice —Bishop Auckland
- £12.71 an hour
- Part-time
- GP surgery experience
- Data entry
- Front desk
- Employee discount
- Sick pay
Quick apply
6d
Office Administrator
Houghton Country Ltd —Heddon on the Wall
- £25,000 - £30,000 a year
- Full-time
- Inventory control
- Computer literacy
- English
- Free parking
- Employee discount
Quick apply
7d
Business Services Administrator
Northumbria Police —Ponteland
- Full-time
- Customer service
- Word processing
- Databases
- Employee discount
- Sick pay
Admin Assistant
North Tyneside Council —North Tyneside
- £26,403 - £27,254 a year
- Part-time
Indirect Administration & Objections Coordinator
Tritility Limited —Jarrow
- Up to £28,000 a year
- Full-time
- CRM software
- Microsoft Office
- Databases
- Free parking
- Health & wellbeing programme
Quick apply
1d
Medical Receptionist
Crawcrook Medical Centre —Ryton
- From £13 an hour
- Part-time
- Customer service
- Computer literacy
- English
- Free parking
Quick apply
10d
Team Administrator
Tees, Esk and Wear Valleys NHS Trust —Durham
- £25,760 - £27,476 a year
- Full-time
- Customer service
- Microsoft Office
- Administrative experience
10d
Contracts & Sales Administration Executive
Tritility Limited —Jarrow
- £27,000 a year
- Full-time
- Hybrid work
- CRM software
- Microsoft Office
- Administrative experience
- Free parking
- Health & wellbeing programme
Quick apply
1d
Receptionist
Jellyfish Energy —Newcastle upon Tyne
- £25,420 - £30,000 a year
- Full-time
- Microsoft Word
- Google Suite
- Microsoft Outlook
- Free parking
Quick apply
Visitor Experience Administration Assistant
The Auckland Project —Bishop Auckland
- Up to £12.71 an hour
- Weekend availability
- Customer service
- Organisational skills
- Guest services
- Free parking
- Annual leave
Quick apply
1h
Customer Service Administrator
Perfect Hire Global —North Tyneside
- £23,000 - £26,000 a year
- Full-time
- Hybrid work
- Computer literacy
- Mentoring
- Data entry
- Free parking
- Work from home
Quick apply
Temp Customer Service/Sales Administrator
Forest Master Limited —Newcastle upon Tyne
- £26,800 - £27,800 a year
- Full-time
- Customer service
- Administrative experience
- In-person
- Free parking
Quick apply
14d
Customer Service & Office Administrator – Windows & Doors
Ramage Windows —Newcastle upon Tyne
- £25,420 - £35,000 a year
- Full-time
- Customer service
- Computer literacy
- Data entry
Quick apply
8d
Operations Administrator
Green Zone Surveys —Wallsend
- Part-time
- Hybrid work
- CRM software
- Customer service
- Microsoft Office
- Free parking
- Annual leave
Quick apply
1d
Medical Receptionist 27 Hours per week (6 Month Fixed Term Contract)
Birtley Medical Group Practice —Birtley
- From £12.71 an hour
- Part-time
- GP surgery experience
- Front desk
- IT
Quick apply
9d
Receptionist/Administrator
Talbot House Children's Charity —Newcastle upon Tyne
- From £21,547.50 a year
- Full-time
- Microsoft Word
- Microsoft Outlook
- Administrative experience
- Free parking
- Annual leave
Quick apply
People Team Administrator
poltronesofà —Sunderland
- £24,851 a year
- Full-time
- Administrative experience
- Continuous improvement
- Organisational skills
- Employee assistance programme
- Employee discount
Quick apply
2d
Vehicle Administrator - Kia Suzuki
Stoneacre —Durham
- Full-time
- Computer literacy
- Microsoft Office
- Administrative experience
- Free parking
- Health & wellbeing programme
Quick apply
Buying Admin Assistant
Disturbia —Cramlington
- Full-time
- Computer skills
- Communication skills
- Time management
- Annual leave
- Flexible schedule
Quick apply
7d

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customer service administrator jobs near castleside, dur

Sales & Logistics Administrator

Devine Chemicals Ltd
Consett

Quick apply

Job details

Permanent | Full-time
£30,000 - £38,000 a year

Benefits

Company pension
Private medical insurance
On-site parking

Qualifications

CRM software
Sales support
Import/export documentation
Customer service call handling
Microsoft Outlook
Inbound customer enquiry call handling
Supply chain
Administrative support experience
Filing
Microsoft Office Suite
ISO 9001
Databases
Management reporting
Customer support
Customer interaction
Order processing
Communication skills
Supply chain customer service

Full job description

Sales & Logistics Administrator

Location: Consett, County Durham

Job Type: Full-Time, Permanent

Salary: £30,000 - £38,000 per annum (depending on experience)

About Us: Devine Chemicals is a growing international manufacturer and distributor of specialty chemical additives supplying the construction, coatings, adhesives, sealants and industrial markets.

Operating from the UK with established businesses in UK as well as Europe and North America, we pride ourselves on delivering exceptional customer service, technical expertise and reliable supply chain solutions to customers worldwide.

We are seeking an experienced and highly organised Sales & Logistics Administrator to support our UK, European (BV) and US (LLC) operations.

This is a key role within the business, supporting sales order processing, customer service, logistics coordination and administration activities across multiple international markets.

The Role: The successful candidate will be responsible for the efficient processing of customer orders, coordinating deliveries, managing logistics activities both domestic and international and ensuring excellent customer service standards are maintained.

The role requires excellent attention to detail and the ability to work effectively in a fast-paced business environment.

A knowledge of Sage 200 would be advantageous.

Key Responsibilities:

Sales Order Processing

* Process customer sales orders accurately using Sage 200.

* Generate quotations, sales orders, delivery notes and invoices.

* Maintain customer account information and pricing structures.

* Monitor order progress and communicate updates to customers.

* Liaise with the sales team regarding customer requirements and order status.

* Resolve customer queries relating to orders, deliveries and invoicing.

Logistics & Supply Chain Coordination

* Arrange UK, European and international shipments.

* Coordinate deliveries with freight forwarders, hauliers and courier companies.

* Track shipments and proactively manage delivery issues.

* Work closely with warehouse personnel to ensure timely dispatch of goods.

* Assist with stock administration and inventory reporting.

* Support import and export activities where required.

Import / Export Documentation

* Prepare and review export documentation including:

* Commercial invoices

* Packing lists

* Certificates of Origin

* Shipping documentation

* Customs paperwork

* Ensure compliance with customer and destination country requirements.

Customer Service & Administration

* Act as a primary point of contact for customers and suppliers.

* Manage incoming telephone calls and email enquiries.

* Maintain accurate customer records and filing systems.

* Assist with supplier administration and onboarding documentation.

* Support Directors and Managers with general administrative duties.

* Maintain internal systems and reporting databases.

Reporting & Business Support

* Produce sales and logistics reports.

* Maintain KPI and operational reporting data.

* Support month-end administration processes.

* Assist with internal audits and quality management documentation.

* Ensure data accuracy across Sage 200 and associated systems.

Essential Requirements:

* Minimum 3 years’ experience in a sales administration, logistics administration or customer service administration role.

* Experience processing customer orders from receipt through to invoicing.

* Experience coordinating deliveries and logistics activities.

* Excellent Microsoft Office skills, particularly Excel and Outlook.

* Strong organisational and multitasking abilities.

* Excellent communication and customer service skills.

* High level of accuracy and attention to detail.

* Ability to work independently and as part of a team.

Desireable Experience:

* Manufacturing, chemical, construction materials or industrial distribution experience.

* Experience supporting international customers and shipments.

* Knowledge of import and export documentation and customs procedures.

* Understanding of Incoterms and international trade.

* Strong working knowledge of Sage 200.

* Experience with CRM systems.

* Experience working within an ISO 9001 environment.

Personal Attributes:

* Highly organised and methodical.

* Professional and customer-focused.

* Positive and proactive approach.

* Strong problem-solving skills.

* Reliable and dependable.

* Comfortable working in a fast-moving business environment.

* Able to build strong relationships with customers, suppliers and colleagues.

What We Offer:

* Competitive salary based on experience.

* Company pension scheme.

* Company Health Insurance scheme

* 25 days holiday plus statutory holidays.

* Career progression opportunities within a growing international business.

* Supportive team environment.

* Exposure to UK, European and North American operations.

* Secure long-term employment within an expanding company.

Working Hours: Monday to Friday 8:30am – 5:00pm

Application Process:

Please submit your CV together with a brief covering letter outlining your experience with sales order processing, logistics administration, customer service and if appropriate, usage of Sage 200.

Pay: £30,000.00-£38,000.00 per year

Benefits:

Company pension
On-site parking
Private medical insurance

Work Location: In person

Quick apply

Refine Your Search

customer service administrator jobs in castleside, dur

Sales & Logistics Administrator

Administration & Reception Team Member

Office Administrator

Business Services Administrator

Admin Assistant

Indirect Administration & Objections Coordinator

Medical Receptionist

Team Administrator

Contracts & Sales Administration Executive

Receptionist

Visitor Experience Administration Assistant

Customer Service Administrator

Temp Customer Service/Sales Administrator

Customer Service & Office Administrator – Windows & Doors

Operations Administrator

Medical Receptionist 27 Hours per week (6 Month Fixed Term Contract)

Receptionist/Administrator

People Team Administrator

Vehicle Administrator - Kia Suzuki

Buying Admin Assistant

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