Line it support Work, Jobs in Chatham (with Salaries)

1st Line Technical Support Agent
Digital Fibre —Maidstone
- £25,420.00 - £41,456.27 a year
- Full-time
- Customer service
- Computer literacy
- Computer networking
- Free parking
Quick apply
13h
3rd Line IT Support
Trooli —West Malling
- £45,000 - £50,000 a year
- Full-time
- Azure
- Microsoft Outlook
- Scripting
- Employee discount
Quick apply
1d
1st Line IT Support
Trooli —West Malling
- £25,000 - £26,000 a year
- Full-time
- Azure
- Microsoft Outlook
- Scripting
- Employee discount
- Gym membership
Quick apply
1d
IT Support Technician
The Granite Group —Sevenoaks
- £34,000 - £36,000 a year
- Full-time
- Hybrid work
- Windows
- Computer networking
- In-person
- Flexible schedule
Quick apply
IT Second Line Engineer FTC 2 Years
Kent Fire and Rescue Service —Maidstone
- £37,478 - £42,104 a year
- Full-time
- Hybrid work
- Windows
- Microsoft Office
- SharePoint
- Free parking
- Health & wellbeing programme
Quick apply
9d
IT Support Technician (1st/2nd Line)
FAITHORN FARRELL TIMMS LLP —Orpington
- £25,000 - £26,000 a year
- Full-time
- SharePoint
- IT
- In-person
- Bereavement leave
- Sick pay
Quick apply
8d
IT Help Desk Technician
Juvo IT —West Malling
- £25,500 - £26,000 a year
- Full-time
- Hotel
- SharePoint
- IT
- Free parking
Quick apply
2d
Invigilator (Zero- Hours), Chatham
Pearson —Chatham
- Military
- English
- Administrative experience
Junior IT Support Engineer – MSP Helpdesk - Full Time
Eipsys Limited —Chelmsford
- £26,000 - £28,000 a year
- Full-time
- Hybrid work
- Google Suite
- Microsoft Outlook
- Customer service
- Free parking
Quick apply
3d
QA Production
IPL —Sittingbourne
- £15.82 an hour
- English
- IT
- In-person
- Store discount
- Annual leave
Postperson with Driving
Royal Mail Group —Chatham
- £13.68 an hour
- Overtime
2nd Line Helpdesk Engineer - Basildon or Yateley Office
Arc —Basildon
- £28,000 - £38,000 a year
- Hybrid work
- Customer service
- Computer networking
- SharePoint
IT Systems Analyst
Kent Community Health NHS Foundation Trust —Ashford
- £32,073 - £39,043 a year
- Full-time
- Patient care
7d
Junior NPD Technologist
PrepWorld —Northfleet
- £30,000 a year
- Full-time
- In-person
- Free parking
Quick apply
HR Systems Analyst
Synapri —Rochester
- £28,000 - £32,000 a year
- Azure
- Windows
Technician [Signalling Maintenance] - Sittingbourne
Network Rail —Sittingbourne
- £38,718 - £45,699 a year
- Weekend availability
- Maintenance
- Driving
- Annual leave
9d
111 Health Advisor (Call Handler) - Gillingham
South East Coast Ambulance Service NHS Foundation Trust —Gillingham
- £24,937 - £30,000 a year
- Weekend availability
- Typing
- Communication skills
- Free parking
- Annual leave
2d
Recruitment Resourcer
Integrated Service Solutions Ltd —Sittingbourne
- £27,000 a year
- Full-time
- Organisational skills
- In-person
- Communication skills
- Free parking
- Health & wellbeing programme
Quick apply
7d
Process and Data Officer
Commercial Services Group —West Malling
- £32,500 a year
- Full-time
- Hybrid work
- Data analysis skills
- Analysis skills
- Communication skills
- Annual leave
- Employee assistance programme
Quick apply
IT Infrastructure Apprentice
LSEC —Orpington
- £19,078 - £19,710 a year
- University
- IT
- Annual leave
- Employee assistance programme

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1st Line Technical Support Agent

Digital Fibre -
Maidstone

Quick apply

Job details

Full-time
£25,420.00 - £41,456.27 a year
13 hours ago

Benefits

Free parking

Qualifications

Customer service
Computer literacy
LAN
VoIP
Computer networking
Telecommunication
IT
Communication skills

Full job description

1st Line Technical Support Agent
Maidstone, Kent
Monday – Friday - 8:30am – 5:30pm

At Digital Fibre Connections Ltd, we're passionate about delivering outstanding customer service and technical support to businesses and residential customers across the UK.

Due to continued growth, we're looking for a motivated and customer-focused 1st Line Technical Support Agent to join our expanding Technical Support Team.

This is an excellent opportunity for someone with previous IT or telecoms support experience who enjoys solving problems and providing exceptional customer service.

What You'll Be Doing

Providing first-line technical support via telephone, email and ticketing systems.
Diagnosing broadband, telephony and connectivity issues.
Troubleshooting routers, Wi-Fi and network connectivity problems.
Logging and managing faults through to resolution.
Escalating complex issues to second-line support where required.
Liaising with suppliers including Openreach and wholesale partners.
Keeping customers updated throughout the fault resolution process.
Maintaining accurate customer notes and technical records.
Delivering excellent customer service on every interaction.

What We're Looking For

We're looking for someone who has:

Excellent communication and customer service skills.
Strong problem-solving abilities.
Good computer literacy.
The ability to remain calm under pressure.
A positive attitude and willingness to learn.
Excellent attention to detail.
The ability to manage multiple tasks simultaneously.

Desirable Experience

Previous experience in any of the following would be a significant advantage:

1st Line Technical Support
2nd Line Technical Support
Telecommunications support
Broadband troubleshooting
VoIP / Hosted Telephony
ISP or Managed Service Provider experience
Networking fundamentals (Routers, Wi-Fi, LAN, WAN)

Don't worry if you don't tick every box—we're looking for the right attitude just as much as experience.

What We Offer

Competitive salary (dependent on experience)
Monday to Friday working hours – No weekends
Ongoing training and career development
Friendly, supportive team environment
Modern Maidstone office
Opportunity to progress within a growing telecommunications business

Why Join Digital Fibre Connections?

At Digital Fibre Connections, we pride ourselves on delivering exceptional customer experiences while creating an environment where our people can develop and succeed. If you're passionate about technology, enjoy helping people and want to build a long-term career in telecoms, we'd love to hear from you.

Apply today and become part of one of Kent's fastest-growing telecommunications providers.

Pay: £25,420.00-£41,456.27 per year

Benefits:

Free parking

Work Location: In person

Quick apply

Refine Your Search

line it support jobs in chatham

1st Line Technical Support Agent

3rd Line IT Support

1st Line IT Support

IT Support Technician

IT Second Line Engineer FTC 2 Years

IT Support Technician (1st/2nd Line)

IT Help Desk Technician

Invigilator (Zero- Hours), Chatham

Junior IT Support Engineer – MSP Helpdesk - Full Time

QA Production

Postperson with Driving

2nd Line Helpdesk Engineer - Basildon or Yateley Office

IT Systems Analyst

Junior NPD Technologist

HR Systems Analyst

Technician [Signalling Maintenance] - Sittingbourne

111 Health Advisor (Call Handler) - Gillingham

Recruitment Resourcer

Process and Data Officer

IT Infrastructure Apprentice

I want to receive the latest job alerts for line it support in chatham

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