Senior process Work, Jobs in Chester Le Street, Dur (with Salaries)

Workshop Controller
Pulman Group —Durham
- From £40,000 a year
- Full-time
- Customer service
- Organisational skills
- In-person
- Health & wellbeing programme
- Annual leave
Quick apply
VacancyTitle: Fleet Strategy and Operations Manager
Northumbrian Water/Essex & Suffolk Water —Durham
- £75,000 a year
- Full-time
- Hybrid work
- IT
- Annual leave
- Employee assistance programme
9d
Asset Supervisor
Pharos Offshore Group —Blyth
- £55,000 - £65,000 a year
- Full-time
- In-person
- Leadership
- Employee discount
- Referral programme
Quick apply
10d
Director of Quality, Compliance and Training (Care Homes)
Caring and Leading —Darlington
- Up to £70,000 a year
- Full-time
- Analysis skills
- Travel
- Leadership
- Free parking
- Employee assistance programme
Quick apply
Durham EDGE Senior Manager
Durham University —Durham
- £47,389 - £56,535 a year
- Full-time
- Hybrid work
- Customer service
- University
- No degree
- Annual leave
- Employee assistance programme
8d
PMO Support Officer
Gateshead Council —Gateshead
- £39,152 - £41,771 a year
- Full-time
- Hybrid work
- Data analysis skills
- Analysis skills
- SharePoint
- Annual leave
- Employee discount
1d
Senior Architectural Technologist
Buzz Recruit —Durham
- £32,000 - £42,000 a year
- Full-time
- AutoCAD
- Driving
- Mentoring
- Free parking
- Work from home
Quick apply
Senior Housing Officer
Durham County Council —Durham
- £35,412 - £39,152 a year
- Full-time
- Hybrid work
- Annual leave
10d
Head of Customer Operations and Insight
Driver and Vehicle Standards Agency —Newcastle upon Tyne
- £69,501 a year
- Part-time
- Hybrid work
- Presentation skills
- Travel
- Communication skills
- Annual leave
- Employee assistance programme
5d
Senior Planning Officer
Durham County Council —Durham
- £40,777 - £45,091 a year
- Full-time
- Hybrid work
- Communication skills
- Annual leave
10d
Senior QAT Analyst (SC Cleared)
Scrumconnect Consulting —Newcastle upon Tyne
- £50,000 - £60,000 a year
- DevOps
- JavaScript
- Mentoring
Senior Internal Communications and Campaigns Manager
Infected Blood Compensation Authority —Newcastle upon Tyne
- £47,258 a year
- Full-time
- Presentation skills
- Team management
- IT
- Annual leave
10d
Operational Support Grade - HMP Durham (Prison Support Role)
Ministry of Justice —Durham
- £30,001 - £40,000 a year
- Part-time
- Hybrid work
- English
- Presentation skills
- Annual leave
- Employee assistance programme
9d
Regional Safer Gambling Manager
Admiral Slots —Gateshead
- £46,340 a year
- Weekend availability
- Microsoft Office
- Travel
- IT
- Annual leave
- Employee discount
Quick apply
12d
Account Manager
TEMLA LASER —Washington
- £38,000 - £45,000 a year
- Full-time
- Sales
- Business development
- Computer networking
- Free parking
Quick apply
4d
Senior Network Engineer
razorblue Careers —Stockton-on-Tees
- £48,000 - £53,000 a year
- Hybrid work
- English
- Computer networking
- Life insurance
- Referral programme
Quick apply
Head - Capital Projects
Homes England —Elswick
- £69,831 - £81,443 a year
- Full-time
- Presentation skills
- Contracts
- Annual leave
- Employee assistance programme
9d
Information Management and Data Services Officer
Durham County Council —Durham
- £35,412 - £39,152 a year
- Temporary
- Hybrid work
- Microsoft Excel
- SQL
- School
- Annual leave
5d
Complaints Local Delivery Lead
HM Land Registry —Sherburn ED
- £54,700 a year
- Part-time
- Customer service
- Analysis skills
- Presentation skills
- Annual leave
10d
Chief Executive - North East Regional Care Co-operative
Durham County Council —Durham
- £158,084 a year
- Full-time
- Hybrid work
- Tax experience
- Annual leave

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Workshop Controller

Pulman Group -
Durham

Quick apply

Job details

Permanent | Full-time
From £40,000 a year

Benefits

Health & wellbeing programme
Free flu jabs
Annual leave
Company pension
Company events

Qualifications

Customer service
Organisational skills
Leadership
Communication skills
Mechanical knowledge
Time management

Full job description

Workshop Controller
Pulman Volkswagen Durham
Basic Salary: £40,000 + Monthly Bonus Scheme

Join the Pulman Family

Are you an experienced Workshop Controller or Senior Technician looking for your next challenge? Do you thrive in a fast-paced automotive environment where customer satisfaction, efficiency, and team development are at the heart of everything you do?

At Pulman, we are proud to be the only family-owned Volkswagen Group retailer in the North East, representing Volkswagen, SEAT, CUPRA, Škoda, Volkswagen Commercial Vehicles, VWFS Rent-a-Car, and National Vehicle Solutions (NVS).

With over 260 colleagues across the Group, we have built a reputation for delivering exceptional customer service while creating a supportive and rewarding workplace where our people can develop and succeed.

What We Offer

Basic salary of £40,000
Monthly bonus scheme
25 days annual leave plus bank holidays
Company pension scheme
Death in service benefit
Free uniform
Complimentary eye tests, dental check-ups and flu vaccinations
Manufacturer and industry-leading training programmes
Excellent career progression opportunities within the Pulman Group
Supportive, family-oriented working environment

The Role

As Workshop Controller, you will play a pivotal role in maximising workshop productivity, efficiency, and profitability while ensuring the highest standards of customer service and vehicle repair quality.

Key responsibilities include:

Managing and coordinating workshop workflow to maximise technician productivity and workshop efficiency
Planning labour resources effectively to ensure optimum utilisation and performance
Monitoring workshop performance against key performance indicators (KPIs)
Driving first-time fix rates and quality standards across all repairs and servicing activities
Ensuring the CitNOW Electronic Vehicle Health Check (EVHC) process is fully utilised to identify and maximise upselling opportunities
Supporting technicians and providing technical guidance where required
Working closely with Service Advisors, the Service Manager, and wider Aftersales team to ensure seamless customer journeys
Maintaining compliance with manufacturer, retailer, health and safety, and industry standards
Managing workshop loading and scheduling to meet customer expectations and operational targets
Leading, motivating, and developing a team of technicians to achieve outstanding results
Delivering an exceptional customer experience at every stage of the aftersales process

About You

To be successful in this role, you will have:

Previous experience as a Workshop Controller, Senior Technician, or similar automotive leadership role
Strong mechanical and technical knowledge within the motor trade
Excellent organisational and time management skills
Proven ability to manage workshop efficiency and productivity
Strong communication and customer service skills
Experience leading and motivating technical teams
A proactive and solution-focused approach
High attention to detail and commitment to quality workmanship

Desirable:

MOT Tester qualification
Experience working within Volkswagen Group brands
Knowledge of manufacturer systems and aftersales processes
Experience using CitNOW and EVHC platforms

Why Pulman?

At Pulman, our people are our greatest asset. We invest in training, development, and career progression, creating opportunities for colleagues to build long-term, successful careers within our business.

If you're passionate about automotive excellence, workshop performance, and delivering outstanding customer experiences, we'd love to hear from you.

Apply today and become part of the Pulman family at our Volkswagen dealership in Durham.

Pay: From £40,000.00 per year

Benefits:

Company events
Company pension
Health & wellbeing programme

Work Location: In person

Quick apply

Refine Your Search

senior process jobs in chester le street, dur

Workshop Controller

VacancyTitle: Fleet Strategy and Operations Manager

Asset Supervisor

Director of Quality, Compliance and Training (Care Homes)

Durham EDGE Senior Manager

PMO Support Officer

Senior Architectural Technologist

Senior Housing Officer

Head of Customer Operations and Insight

Senior Planning Officer

Senior QAT Analyst (SC Cleared)

Senior Internal Communications and Campaigns Manager

Operational Support Grade - HMP Durham (Prison Support Role)

Regional Safer Gambling Manager

Account Manager

Senior Network Engineer

Head - Capital Projects

Information Management and Data Services Officer

Complaints Local Delivery Lead

Chief Executive - North East Regional Care Co-operative

I want to receive the latest job alerts for senior process in chester le street, dur

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