Customer experience and digital assistant Work, Jobs in Cirencester, Gls (with Salaries)

Business Support Administrator
PublicaGroup —Cirencester
- £25,224 - £27,294 a year
- Administrative experience
- Travel
- Organisational skills
- Annual leave
- Employee assistance programme
10d
Production Assistant - 12 Month Maternity Cover
Tubby Tom’s —Gloucester
- From £25,000 a year
- Full-time
- Continuous improvement
- In-person
- Free parking
- Employee discount
Quick apply
10d
Business Analyst Assistant
Swindon Borough Council —Swindon
- £33,699 a year
- Full-time
- Hybrid work
- English
- Continuous improvement
Quick apply
8d
Customer Experience and Digital Assistant
Tarren Production Ltd —Cheltenham
- £26,500 a year
- Temporary
- Microsoft Powerpoint
- Microsoft Word
- Organisational skills
Quick apply
HR Generalist
Just Go Holidays —Cheltenham
- Part-time
- Microsoft Office
- Human resources
- Recruiting
- Employee discount
- Sick pay
Quick apply
Customer Assistant - Nights
Morrisons —Gloucester
- Night shift
- Annual leave
- Employee discount
Quick apply
10d
Senior Web Developer (Marketing)
FleetCheck —Cirencester
- £45,000 - £50,000 a year
- Full-time
- Hybrid work
- In-person
- Communication skills
- HTML
- Free parking
- Work from home
Quick apply
4h
Customer Assistant - Online
Morrisons —Carterton
- Annual leave
- Employee discount
Quick apply
Customer Service & Warehouse Assistant
Tubby Tom’s —Gloucester
- From £25,000 a year
- Full-time
- Microsoft Word
- Microsoft Outlook
- In-person
- Free parking
- Store discount
Quick apply
10d
Solar PV Administrative Assistant
RENUCO Ltd —Mitcheldean and Drybrook
- £13 an hour
- Part-time
- Microsoft Word
- CRM software
- Microsoft Outlook
- Free parking
Quick apply
7d
Assistant Manager - Gloucester
BoyleSports —Gloucester
- £13.20 an hour
- Customer service
- POS
- Retail management
Quick apply
Customer Assistant - Scanning
Morrisons —Carterton
- Annual leave
- Employee discount
Quick apply
Trading Assistant - Shift
Sainsbury's —Witney
- £13.23 an hour
- Part-time
- Customer service
- Employee assistance programme
- Employee discount
3d
Retail Assistant
Screwfix —Cheltenham
- £13.48 an hour
- Part-time
- Customer service
- Annual leave
- Employee discount
Retail Assistant
Holland & Barrett —Gloucester
- £13.17 an hour
- Part-time
- Customer service
- Communication skills
- Store discount
- Employee assistance programme
1d
Customer Assistant - Operations - Swindon Outlet New
Marks & Spencer —Swindon
- £13.41 an hour
- Part-time
- Employee discount
1d
Customer Assistant - Service
Morrisons —Carterton
- Annual leave
- Employee discount
Quick apply
Customer Service Assistant
Wickes —Chippenham
- £8.82 - £12.71 an hour
- Weekend availability
- Annual leave
- Employee discount
3d
Senior Care Assistant
Bupa —Cirencester
- £13.25 - £14.84 an hour
- Full-time
- Mentoring
- Employee discount
- Gym membership
Quick apply
Assistant Designer - Menswear
Superdry —Cheltenham
- Presentation skills
- AI
- Store discount
- Annual leave

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customer experience and digital assistant jobs near cirencester, gls

Business Support Administrator

PublicaGroup
Cirencester

Apply Now

Job details

Permanent
£25,224 - £27,294 a year
10 days ago

Benefits

Cycle to work scheme
Annual leave
Company pension
Employee assistance programme
Flexible schedule
Car scheme

Qualifications

Purchase orders
Driving Licence
GCSE
Administrative support experience
Handling customer enquiries
Administrative experience
Organisational skills
NVQ
Customer interaction
Office experience

Full job description

About The Role

Looking for a part-time role that offers variety, flexibility and the chance to make a real difference in your local community?

We're looking for a Business Support Assistant to join our friendly and supportive team based in Cirencester.

As part of our Service Support Team, you'll work with colleagues across a range of services including Revenues, Benefits, Licensing and Environmental Services. This is a fantastic opportunity to gain experience across multiple areas of Publica Group and develop a broad understanding of how local services are delivered.

You'll work with a wide range of colleagues across the organisation, supporting different service areas and helping to ensure essential services run smoothly for our customers and communities.

This role is ideal for someone who enjoys variety, building relationships and learning new skills. Whether you're an experienced administrator looking for flexible hours or someone looking to build on existing administration or customer service experience, you'll be supported by a welcoming team and given the opportunity to develop your skills across a range of services.

No two days are exactly the same, but you'll spend your time:

Providing administrative support across a range of Council services
Responding to customer enquiries by phone, email and in person
Processing purchase orders and invoices
Maintaining accurate records and systems
Directing enquiries to the appropriate teams
Supporting colleagues with a variety of business support activities
Helping ensure services run smoothly and efficiently for our communities

This role is 20 hours per week. We can offer flexibility around how these hours are worked, provided they follow a consistent weekly pattern between Monday and Friday. This could include school hours, mornings, afternoons or another agreed pattern that works for both you and the team.

We're looking for someone who:

Has qualifications equivalent to GCSE Maths and English (or NVQ Level 1)
Has good administrative and organisational skills
Communicates confidently and professionally with a range of people
Enjoys working as part of a team
Can manage competing priorities and meet deadlines
Is flexible, adaptable and keen to learn
Takes pride in delivering excellent customer service

Previous administration or office experience would be beneficial but is not essential.

For more information about this role please see the Job Description/Person Specification.

Special Conditions

Occasional travel to other Publica or client locations may be required
Full UK Driving Licence and access to a vehicle for work purposes
BPSS Check required

Closing Date -7th September

Interview Date - 15th, 16th, 17th or 18th September

Please note: The contractual job title for this role is Service Support Assistant. We have advertised the position as Business Support Assistant to better reflect the nature of the role and help candidates understand the wide range of administration and support responsibilities involved.

What we can do for you

27 days paid annual leave (pro rata if you are working part time) plus bank holidays and an extra two volunteering days off a year for you to support a charity of your choice
Renewed again for another year there is a health cash plan giving you cash back on health, dental and eye care
Pension scheme with a good employer contribution of up to 7% of your earnings
Employee Assistance Programme 24/7, providing positive, preventative and supportive advice and counselling to deal with everyday events and issues
Cycle to work scheme
Salary sacrifice car lease scheme with significant tax and NI savings to be made on electric cars
Generous sickness cover above statutory entitlements
Additional income protection, covering 50% of your salary for potentially a further five years if you are unable to work due to sickness or injury
Life assurance, currently four times your annual salary

About Us

You will be employed by Publica Group Ltd which was created by four partner Councils (West Oxfordshire District Council, Cotswold District Council, Cheltenham Borough Council and Forest of Dean District Council) to deliver more efficient and improved services.

Publica is committed to meeting its statutory and moral duties to safeguard and promote the welfare of children, young people under 18 years of age and adults at risk who are the recipients of its services and/or activities.

Publica is a unique place to work, established to transform the way local services are delivered, fundamentally rethinking the way our services are designed and delivered in a digital era, making us a customer-focused organisation driven by real user needs.

Apply Now

Refine Your Search

customer experience and digital assistant jobs in cirencester, gls

Business Support Administrator

Production Assistant - 12 Month Maternity Cover

Business Analyst Assistant