Head concierge Work, Jobs in Clapham, Gtl (with Salaries)

Head Concierge - London, W11
Encore —London
- £35,000 - £40,000 a year
- Customer service
- Communication skills
- Hotel experience
- Annual leave
- Employee discount
Quick apply
14d
Head Concierge
The Clermont —London
- £36,900 a year
- Full-time
- Hospitality
- Hotel
- Continuous improvement
- Employee discount
- Referral programme
Quick apply
12d
Head Concierge
The Dorchester —London
- Temporary
- Customer service
- English
- Hotel
- Employee discount
- Referral programme
Assistant Head Concierge
Ham Yard Hotel - Concierge —London
- £38,332 - £42,000 a year
- Full-time
- Bar
- Cooking
- English
- Language training provided
- Employee discount
Quick apply
13d
Night Concierge
urbanest —London
- £32,010 a year
- 12 hour shift
- Customer service
- IT
- Employee assistance programme
- Employee discount
Quick apply
Senior Concierge
One Aldwych —London
- £35,000 - £40,000 a year
- Full-time
- Customer service
- English
- Communication skills
- Employee assistance programme
- Employee discount
Quick apply
Lobby Host
Dominus Group —London
- Full-time
- Hospitality
- Bar
- Hotel
- Annual leave
- Employee assistance programme
Quick apply
13d
Client Excellence Concierge
Squid Group —Godstone
- Up to £28,000 a year
- Part-time
- Administrative experience
- Driving
- Travel
- Free parking
Quick apply
Concierge
PPHE Hotel Group —London
- £13.98 an hour
- English
- Hotel
- Communication skills
- Employee discount
- Referral programme
Quick apply
4d
Lobby Host (Casual)
Dominus Group —London
- Part-time
- Hospitality
- Bar
- Hotel
- Annual leave
- Employee assistance programme
Quick apply
12d
Concierge
Publicis Groupe Holdings B.V —London
- Hospitality
- Customer service
- Organisational skills
Quick apply
1d
Workplace & Facilities Assistant (18 Hours per week)
Superdrug —Croydon
- Customer service
- Front desk
- IT
- Store discount
- Employee discount
3d
Doorperson
The Hongkong and Shanghai Hotels, Limited —London
- Customer service
- Hotel
- Driving
4d

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Head Concierge - London, W11

Encore -
London

Quick apply

Job details

£35,000 - £40,000 a year
14 days ago

Benefits

Cycle to work scheme
Annual leave
Company pension
Company events
Employee discount

Qualifications

Customer service
CCTV
Communication skills
Hotel experience

Full job description

Join Our Team as a Head Concierge in London!

Are you passionate about delivering outstanding customer service? Do you enjoy making a difference in people's day-to-day lives? We're looking for a proactive Head Concierge to join our dynamic team in a super prime development.

If you’re committed to maintaining high standards in a high end environment and resolving issues efficiently, this role is perfect for you.

Location: London, W11
Annual Salary: £35,000-£40,000 (Dependent on Experience)
Hours/Working Pattern: Monday to Friday, 8am-4pm

What You'll Be Doing:

Exceptional Resident Experience: Deliver the highest standards of customer service, creating a welcoming, professional and personalised experience for our residents and their visitors.
Relationship-Building: Build trusted relationships with residents through excellent communication, discretion, attentiveness and a proactive approach to service.
Problem-Solving: Address issues promptly, from maintenance emergencies to resident issues, and escalate concerns as needed.
Building Management: Supporting the Building manager with duties as and when required as well as being the senior member of staff on site in their absence.
Team Management: Responsible for supporting, overseeing and managing the work of the Concierge, Maintenance, Cleaners and other on site staff/contractors.
Parcel Management: Handle and record deliveries for residents ensuring a smooth communication and pick up.
Maintain Presentation: Keep the concierge area and lobby looking presentable.
Safety Checks & Security: Looking out for H&S hazards on site patrol, Assist with fire alarm, emergency lighting, and smoke vent testing. Conduct regular site walk-arounds, check IDs, and monitor CCTV to maintain building safety.
Local Knowledge: Offer advice and recommendations about the local area to enhance residents’ experience.

What You'll Bring:

Experience as a Head Concierge (or equivalent) in the residential industry is highly advantageous but experience as a Concierge in the residential property industry is essential.
Experience in a Luxury Hotel/Residential Development is advantageous but not essential.
Excellent communication skills – both written and verbal.
Health & safety qualifications are advantageous but not essential.
A positive, can-do attitude, attention to detail, and the ability to handle responsibilities with care.

Perks of Joining Us:

28 Days Annual leave (Inclusive of Bank holidays)
Cycle to Work Scheme
MediCash
SmartHealth – Online health services for you and your immediate family.
Eye Care Vouchers to support your well-being.
Perkbox Rewards to enjoy exclusive offers.
Company Social Events
Pension Plan

Quick apply

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head concierge jobs in clapham, gtl

Head Concierge - London, W11

Head Concierge

Head Concierge

Assistant Head Concierge

Night Concierge

Senior Concierge

Lobby Host

Client Excellence Concierge

Concierge

Lobby Host (Casual)

Concierge

Workplace & Facilities Assistant (18 Hours per week)

Doorperson

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