Customer relations Work, Jobs in Claverdon, War (with Salaries)

Domestic Abuse Helpline Advisor
Trident Reach —Birmingham
- £20,982 a year
- Temporary
- Organisational skills
- Communication skills
- Annual leave
- Employee assistance programme
Quick apply
Young Carers Transition Lead
Carers Trust Heart of England —Coventry
- £28,250 a year
- Weekend availability
- Care experience
- Travel
- Organisational skills
- Health & wellbeing programme
- Annual leave
Quick apply
12d
Recruitment & Onboarding Co-ordinator
Civic Recruitment Limited —Coventry
- £17.75 an hour
- Full-time
- Microsoft Office
- Administrative experience
- Continuous improvement
Quick apply
Employee Relations Specialist
Infosys BPM —Birmingham
- From £32,000 a year
- Full-time
- Computer literacy
- Continuous improvement
- Human resources
- Free parking
- Employee assistance programme
1d
Communications Assistant - ELSA - Department of Immunology and Immunotherapy - 107601 - Grade 5
University of Birmingham —Birmingham
- £30,062 - £35,883 a year
- Part-time
- CRM software
- Social media management
- University
- Annual leave
- Sick pay
12d
Tenancy Sustainment Worker
Spring Housing Association —Coventry
- £12,425.50 - £13,000.00 a year
- Part-time
- Customer service
- Organisational skills
- Communication skills
- Free parking
- Sick pay
Quick apply
8d
Communications Officer - Campus Services - 57342 - Grade 5
University of Birmingham —Birmingham
- £30,062 - £35,883 a year
- Full-time
- Marketing
- Hotel
- University
- Annual leave
- Sick pay
8d
Digital and CRM Marketer - Full Time Position
Genting Casinos —Birmingham
- £28,000 a year
- Full-time
- CRM software
- Organisational skills
- Communication skills
- Employee assistance programme
Quick apply
HR/ER Advisor
Lodge Security Ltd —Redditch
- £30,000 - £36,000 a year
- Full-time
- Organisational skills
- In-person
- Communication skills
Quick apply
1d
Digital and CRM Marketer - Full Time Position
Genting —Birmingham
- £28,000 a year
- Full-time
- CRM software
- Organisational skills
- Communication skills
- Employee assistance programme
Quick apply
Assistant Concierge - Bank Staff
Spring Housing Association —Birmingham
- £13.00 - £13.44 an hour
- Weekend availability
- Experience working with children
- Front desk
- Cleaning
- Annual leave
Quick apply
1d
Trainee Paralegal
Broadgate legal —Stourport-on-Severn
- £25,000 - £30,437 a year
- Full-time
- Hybrid work
- Microsoft Word
- Customer service
- No experience needed
Quick apply
6d
Senior Customer Service Advisor
Barclays —Birmingham
- £27,700 a year
- Weekend availability
- Banking
- Life insurance
6d
Head of People & Culture
British Association for Counselling & Psychotherapy —Lutterworth
- £76,551 a year
- Full-time
- Hybrid work
- Project management
- Continuous improvement
- Human resources
HR Business Partner
Convergence Group —Solihull
- £50,000 - £65,000 a year
- Full-time
- Hybrid work
- Human resources
- Training & development
- Communication skills
Quick apply
Sourcing Coordinator
AAH Pharmaceuticals —Warwick
- Communication skills
- Employee assistance programme
- Sick pay
Claims Support
Veezu —Solihull
- Full-time
- Data entry
- Communication skills
Head of People and Culture
WMGC —Birmingham
- £80,000 - £90,000 a year
- No degree
- Mentoring
- Recruiting
7d
Employment Law & HR Business Partner
National Westminster Bank PLC —Birmingham
- From £27,090 a year
- Full-time
- Hybrid work
- Business development
- Communication skills
- Time management
- Annual leave
6d
Customer Relationship Manager
nGeneration —Tipton
- £32,000 a year
- Full-time
- Microsoft Word
- Hospitality
- Writing skills
Quick apply

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customer relations jobs near claverdon, war

Domestic Abuse Helpline Advisor

Trident Reach -
Birmingham

Quick apply

Job details

Temporary | Part-time
£20,982 a year

Benefits

Annual leave
Employee assistance programme

Qualifications

Conducting safeguarding risk assessments
Case record updates
Organisational skills
Signposting to community resources
Communication skills
Safeguarding assessments

Full job description

Reference 172845

Domestic Abuse Helpline Advisor

Birmingham

£20,982.00 per annum

30 hours per week

12 month Fixed term contract

About the role

We are looking for a compassionate and proactive Domestic Abuse Helpline to support male victims of Domestic Abuse. In this role, you will provide crucial support and guidance to male victims affected by domestic abuse through our helpline. You will assess the needs of callers and offer appropriate advice and referrals while maintaining a calm, confidential, and non-judgmental approach.

Key Responsibilities/ Essential Skills and Experience

Maintain confidentiality and build trust with callers
Ensure accurate record-keeping and follow-up support where necessary
Awareness of domestic violence and abuse issues
Ability to remain calm, resilient, and non-judgmental under pressure
Support individuals with life skills, to better manage their finances by reducing debt and increasing income
Signpost customers to relevant sources of support, for additional guidance and advise.
Provide crisis intervention where necessary to prevent customer situation escalating.
Be fully aware of any issues that may affect customer well-being e.g. homelessness, domestic abuse, drug, and alcohol addiction
To take referrals coming into refuge and complete DASH Risk Assessment – must have good knowledge of MARAC protocols and Safeguarding arrangement
Ability to refer into the MARAC process and be a part of MARAC
Have good communication skills and update domestic abuse staff in relation to their referred cases
Provide a flexible service and where necessary work across all refuge sites
Always operate in a person-centred and professional manner
Work with customers to prepare them for their own homes and risk assess for any safety measures that will need to be in place.
Competent in use of IT and DATA Systems, keeping files updated.
Respond to helpline calls and assess the needs of individuals affected by DVA
Offer guidance, emotional support, and information on available resources
Good organisational skills and basic ICT knowledge
Ability to work both independently and as part of a team
Commitment to supporting individuals affected by domestic abuse

Why join us?

This is not just a ‘job’ this is the feeling of knowing that you are part of something bigger and being able to go home each day with job satisfaction and pride in what is achieved by Trident Group every day.

Our purpose is putting people and communities at the heart of our services and the safe homes we provide. To deliver against our purpose we will be:

Trustworthy
Collaborative
Accountable
People Focused
Caring in all we do

The benefits

34 days annual leave, plus the option to purchase up to 5 additional days
A day off for your birthday
4 days off when you move home
Life assurance (3 x salary)
Employee Assistance programme & wellbeing programme
Flexible Working options
Learning & Development opportunities

Who we are?

Trident Group has over 60 years’ experience of delivering homes, services and innovation for up to 8,000 people in over 3,600 homes in some of the most disadvantaged communities in the Midlands. The Group employs more than 650 staff, works with volunteers and provides training places and apprenticeships for many more.

The Group consists of;

Trident Housing, which provides landlord services for the Group in respect of housing management and maintenance
Trident Reach, which is a registered care and support charity delivering trauma informed care and support services.

We celebrate Equality, Diversity, and Inclusion and as a trauma informed organisation we are continually striving to build a community where everyone feels valued, respected and equally guided by our beacon of hope.

As a Disability Confident Committed Employer, we have committed to:

ensure our recruitment process is inclusive and accessible
communicating and promoting vacancies
offering an interview to disabled people
anticipating and providing reasonable adjustments as required
supporting any existing employee who acquires a disability or long term health condition, enabling them to stay in work
at least one activity that will make a difference for disabled people

How to apply?

If you think this role is a good fit for you, click apply and upload your CV!

All applicants must provide their right to work documentation at interview stage, such as a valid passport which will be verified to check your eligibility to work and live in the UK.

As an organisation we do not offer visa sponsorships. Only applicants with existing right to work in the UK will be consdidered.

Relevant roles will be subject to a successful disclosure at an appropriate level from Disclosure and barring service (DBS).

We reserve the right to close this vacancy early should sufficient applications be received.

At Trident Group, we only consider agency introductions where a signed agreement is in place, and where the agency has been specifically contacted by a member of our People & Culture Team. We do not accept responsibility for any fees related to unsolicited or speculative CV submissions made directly to our employees or outside of the above.

Quick apply

Refine Your Search

customer relations jobs in claverdon, war

Domestic Abuse Helpline Advisor

Young Carers Transition Lead

Recruitment & Onboarding Co-ordinator

Employee Relations Specialist

Communications Assistant - ELSA - Department of Immunology and Immunotherapy - 107601 - Grade 5

Tenancy Sustainment Worker

Communications Officer - Campus Services - 57342 - Grade 5

Digital and CRM Marketer - Full Time Position

HR/ER Advisor

Digital and CRM Marketer - Full Time Position

Assistant Concierge - Bank Staff

Trainee Paralegal

Senior Customer Service Advisor

Head of People & Culture

HR Business Partner

Sourcing Coordinator

Claims Support

Head of People and Culture

Employment Law & HR Business Partner

Customer Relationship Manager

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