It service delivery lead Work, Jobs in Colne, Lan (with Salaries)

IT Service Delivery Lead
ASSYSTEM —Bolton
- Full-time
- Hybrid work
- Analysis skills
- Agile
- IT
- Annual leave
- Referral programme
Quick apply
Head of People (Bury Head Office, with regular travel to Preston and Oswestry)
Dunsters Farm —Bury
- Monday to Friday
- Management
- Travel
- Human resources
- Free parking
- Health & wellbeing programme
Quick apply
7d
Incident Lead
Places for People —Preston
- Analysis skills
- IT
- Employee discount
- Flexible schedule
7d
Delivery Lead
Skipton Building Society —Skipton
- Full-time
- Hybrid work
- Azure
- Agile
- Annual leave
Problem Lead
Places for People —Preston
- Analysis skills
- IT
- Employee discount
- Flexible schedule
7d
Assistant Director of Repairs and Maintenance
Accent Group Ltd —Bradford
- £90,000 a year
- Full-time
- Hybrid work
- Travel
- Leadership
- Communication skills
- Annual leave
- Employee discount
Transaction Manager Skoda
RRG Group —Rochdale
- £34,500 - £58,500 a year
- Full-time
- Sales
- In-person
- Leadership
- Employee discount
Quick apply
8d
Operational Customer Communications Manager
Skipton Building Society —Skipton
- £75,000 a year
- Full-time
- Financial services
- Leadership
- Communication skills
- Annual leave
8d
IT Manager
SmartSearch —Ilkley
- Full-time
- Hybrid work
- Azure
- Management
- IT
- Employee assistance programme
Quick apply
Senior Delivery Lead
Skipton Building Society —Skipton
- Full-time
- Hybrid work
- Azure
- PMP
- DevOps
- Annual leave
Programme Manager - IT, Data & Digital
Yorkshire Water —Bradford
- Up to £85,000 a year
- Full-time
- Hybrid work
- IT
- Annual leave
- Flexible schedule
Mid-Level / Senior MEP Revit Coordinator
M Group —Rochdale
- £45,000 - £55,000 a year
- Full-time
- AutoCAD
- Microsoft Office
- HVAC
- Annual leave
- Employee assistance programme
14d
IT Project Manager
Oxalis Logistics UK —Huddersfield
- £40,000 - £50,000 a year
- Full-time
- PMP
- Travel
- Communication skills
PMO Lead - Technology
Yorkshire Water —Bradford
- £45,373 - £56,716 a year
- Full-time
- Hybrid work
- Microsoft Powerpoint
- Microsoft Excel
- IT
- Annual leave
- Flexible schedule
7d
Roofing Category Manager
Myers Group —Huddersfield
- From £55,000 a year
- Full-time
- Sales
- Organisational skills
- In-person
- Free parking
- Employee assistance programme
Quick apply
Learning Mentor
Ed for All —Rochdale
- £18,000 - £24,000 a year
- Full-time
- Maths
- Experience working with children
- Mentoring
- Free parking
Quick apply
Catchment Delivery Manager
Lanes Group —Bradford
- £48,000 - £55,000 a year
- Full-time
- Customer service
- Driving
- Organisational skills
Quick apply
Service Delivery Officer
Kirklees Council —Huddersfield
- Full-time
- IT
- Communication skills
- HTML
- Employee discount
1d
SHE Advisor
M Group —Preston
- £40,000 - £45,000 a year
- Overtime
- Contracts
- Annual leave
- Employee assistance programme
Assistant Quantity Surveyor
M Group —Birstall
- £29,000 - £35,000 a year
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Annual leave
- Employee assistance programme

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IT Service Delivery Lead

ASSYSTEM -
Bolton

Quick apply

Job details

Full-time

Benefits

Annual leave
Company pension
Referral programme

Qualifications

Incident management
Analysis skills
ITIL
Agile
IT
Problem management
Leadership
Communication skills
PRINCE2 Certification

Full job description

Company Description

️ About Assystem

At Assystem, our mission is to accelerate the energy transition worldwide. Our 8,000 Switchers blend historical engineering expertise with cutting-edge digital technologies to drive this change. Join us in revolutionizing the energy sector and making a significant global impact.

Why Join the Community of Switchers?

Be part of one of the top three largest independent nuclear engineering companies globally. At Assystem, you'll contribute to groundbreaking projects that push the boundaries of innovation and engineering excellence. Join a community committed to driving forward the future of energy.

Job Description

This role involves managing service delivery processes, coordinating with the IT Team and the business, and ensuring high levels of customer satisfaction. The ideal candidate will have strong leadership skills, a customer-focused mindset, and experience in IT service management.

Key Responsibilities:

Own and mature service management processes (e.g., Incident, Problem, and Change Management), ensuring consistent adherence, clear communication, and effective outcomes during incidents and changes.
Establish and maintain service governance, including documented processes, policy/procedure review and renewal, and a continual improvement approach to increase overall service maturity.
Lead audit preparation and compliance assurance, including coordinating, reviewing, and delivering audit evidence on time, and maintaining the documentation and control records needed to demonstrate compliance.
Support delivery of regulatory and contractual service management requirements through formalised processes, consistent documentation, and evidencing.
Coordinate and track information systems audit improvement plans, ensuring remediation activities are owned, progressed, and reported appropriately.
Monitor and report on service performance (KPIs, trends, and risks), producing regular infrastructure/network service reporting and highlighting priorities for resilience and security improvement.
Build and maintain strong relationships with internal stakeholders, providing clear communication, setting expectations, and improving customer satisfaction.
Stay current with industry trends and best practices in IT service management and apply them pragmatically to improve outcomes.

Qualifications

Relevant experience – 3-5 years in a similar role

Desirable: Familiarity with methodologies like ITIL, Agile, or PRINCE2

Service management governance: Ability to establish and maintain workable processes, controls, and documentation to evidence service delivery and compliance.
Audit readiness and evidencing: Experience preparing for audits, coordinating evidence, and ensuring on-time delivery of audit responses and improvement actions.
Excellent communication skills: Ability to interact effectively with stakeholders and technical teams, including clear communication during incidents and changes.
Analytical skills: Experience monitoring KPIs, analysing service metrics, and driving continual service improvement.
Change and problem management: Practical experience running Change, Problem, and Incident Management in line with agreed processes.
Supplier governance and security assurance: Skilled in managing vendors, service reviews, SLAs, and ongoing security assessment beyond onboarding.
Technical understanding: Sufficient technical breadth to interpret service health, reporting, and risks, and to translate between technical detail and business impact.

Additional Information

Why Apply?

Join Assystem and become a key player in delivering critical nuclear projects that shape the future of energy. Embrace this opportunity to excel in a dynamic environment where your expertise and leadership will drive global innovation.

Benefits include:

Pension scheme (8% company contribution / 4% personal contribution)
25 days’ paid annual leave + bank holidays + option to buy or sell days
Professional fees reimbursed
Flexible working
Employee referral scheme

We are committed to equal treatment of candidates and promote, as well as foster all forms of diversity within our company. We believe that bringing together people with different backgrounds and perspectives is essential for creating innovative and impactful solutions. Skills, talent, and our people’s ability to dare are the only things that matter.

Bring your unique contributions and help us shape the future!

NOTICE TO CANDIDATES ON RECRUITMENT FRAUD - We are committed to safeguarding candidates from fraudulent activity associated with our recruitment process. Please note that we will never offer specialist CV writing services, request payment or ask for sensitive personal information during the recruitment process.

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Refine Your Search

it service delivery lead jobs in colne, lan

IT Service Delivery Lead

Head of People (Bury Head Office, with regular travel to Preston and Oswestry)

Incident Lead

Delivery Lead

Problem Lead

Assistant Director of Repairs and Maintenance

Transaction Manager Skoda

Operational Customer Communications Manager

IT Manager

Senior Delivery Lead

Programme Manager - IT, Data & Digital

Mid-Level / Senior MEP Revit Coordinator

IT Project Manager

PMO Lead - Technology

Roofing Category Manager

Learning Mentor

Catchment Delivery Manager

Service Delivery Officer

SHE Advisor

Assistant Quantity Surveyor

I want to receive the latest job alerts for it service delivery lead in colne, lan

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