Hotel & accommodations guest services Work, Jobs in Copdock, Sfk (with Salaries)

Hotel Receptionist
Retreat East Ltd —Ipswich
- £26,436.84 a year
- Weekend availability
- Hospitality
- Microsoft Office
- Hotel
- Employee discount
Quick apply
2d
Hotel Receptionist
The Fludyers Hotel —Felixstowe
- From £12.71 an hour
- Full-time
- Hospitality
- Bar
- Customer service
- Free parking
- Employee discount
Quick apply
13h
Bar staff / 438 - Moon and Starfish, Clacton-on-Sea
J D Wetherspoon plc —Clacton-on-Sea
- £12.81 an hour
- Weekend availability
- Bar
- No experience needed
- Hotel
- Annual leave
- Employee discount
4d
Housekeeping Assistant
Ufford Park Resort —Woodbridge
- £10.85 - £12.71 an hour
- Part-time
- Hospitality
- Hotel
- Resort
- Free parking
- Health & wellbeing programme
Quick apply
Spa Therapist
Retreat East —Hemingstone
- £13 - £15 an hour
- Part-time
- Management
- Customer service
- English
- Free parking
- Employee discount
Quick apply
2d
Spa Therapist Weekend
Retreat East —Hemingstone
- £15 an hour
- Part-time
- Customer service
- English
- Hotel
- Free parking
- Employee discount
Quick apply
2d
Commis Chef
Ufford Park Resort —Woodbridge
- £13.71 an hour
- Part-time
- Cooking
- Hotel
- Communication skills
- Free parking
- Health & wellbeing programme
Quick apply
Chef de Partie
Stoke by Nayland Resort —Stoke by Nayland
- From £14.77 an hour
- Full-time
- Bar
- Cooking
- Hotel
- Free parking
- Store discount
Quick apply
Chef De Partie
Ufford Park Resort —Woodbridge
- £32,000 a year
- Full-time
- Culinary experience
- Cooking
- Hotel
- Free parking
- Health & wellbeing programme
Quick apply
Sous Chef
Ufford Park Resort —Woodbridge
- Full-time
- Hospitality
- Culinary experience
- Hotel
- Free parking
- Health & wellbeing programme
Quick apply

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Hotel Receptionist

Retreat East Ltd -
Ipswich

Quick apply

Job details

Permanent | Full-time
£26,436.84 a year
2 days ago

Benefits

On-site gym
Discounted or free food
Company pension
Company events
Employee discount
On-site parking

Qualifications

Hospitality
Microsoft Office
Organisational skills
Front desk
Guest services
Communication skills
Hotel experience

Full job description

About us:

Retreat East is a luxury eco-retreat nestled in the Suffolk countryside, offering premium accommodation, a farm-to-table restaurant, a tranquil spa, and a curated farm shop. Renowned for its sustainable ethos and impeccable guest experiences, Retreat East provides a serene escape for residents and locals.

Role Overview:

As a Receptionist at Retreat East, you will be the first point of contact for our guests, setting the tone for their visit with warmth, professionalism, and efficiency. You will play a key role in delivering exceptional service, ensuring every guest feels welcomed and cared for from arrival to departure.

Key Responsibilities:

Welcome guests with a friendly and professional demeanour.
Handle check-ins and check-outs efficiently using our booking system (MEWS)
Provide detailed information about Retreat East’s offerings, including accommodation, restaurant, spa, and events.
Answer phone calls and emails promptly, addressing inquiries and resolving issues.
Liaise with housekeeping, restaurant, and spa teams to ensure seamless guest service.
Manage bookings for spa treatments, dining, and other on-site activities using hotel platforms (ResDiary, Mews & Trybe).
Maintain accurate records of bookings, payments, and guest preferences.
Process payments and bookings as required.
Assist with managing the reception area, ensuring it remains tidy and welcoming.
Promote Retreat East’s services and amenities to guests, including spa packages, events, and farm shop items.
Encourage guest participation in on-site experiences to enhance their stay.

Skills & Attributes:

Exceptional interpersonal and communication skills.
Strong organisational skills with attention to detail.
Proactive and solution-oriented, capable of handling guest concerns with tact and efficiency.
Familiarity with booking or spa systems (training can be provided).
A genuine passion for hospitality and sustainability.

Qualifications:

Previous experience in a similar role within hospitality is preferred.
Proficiency in Microsoft Office and other basic computer applications.
Ability to work flexible hours, including weekends and holidays.

Why Join Us?

Be part of a supportive, passionate, and growing team.
Enjoy staff discounts on Retreat East’s services and products.
Work in a stunning environment promoting wellness and sustainability.
Opportunities for professional development and growth.
Salary plus share of tips

If you are an enthusiastic individual with a commitment to delivering outstanding guest experiences, we would love to hear from you!

Job Types: Permanent, Full-time

Pay: £26,436.84 per year

Benefits:

Company events
Company pension
Discounted or free food
Employee discount
On-site gym
On-site parking

Application question(s):

Do you have your own transport to reach the site?

Experience:

Reception: 2 years (preferred)

Work Location: In person

Quick apply

Refine Your Search

hotel & accommodations guest services jobs in copdock, sfk

Hotel Receptionist

Hotel Receptionist

Bar staff / 438 - Moon and Starfish, Clacton-on-Sea

Housekeeping Assistant

Spa Therapist

Spa Therapist Weekend

Commis Chef

Chef de Partie

Chef De Partie

Sous Chef

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