Business support officer Work, Jobs in Cottenham, Cam (with Salaries)

Head of Customer Success
Cambrionix —Cambridge
- £85,000 - £90,000 a year
- Full-time
- Hybrid work
- Team management
- Free parking
- Life insurance
Quick apply
6d
Technical Facilities Services Coordinator | Operations Group | Estates and Facilities | LMB 2624
UK Research and Innovation (UKRI) —Cambridge
- £45,869 - £51,547 a year
- Full-time
- Supervising experience
- Team management
- Communication skills
Finance & HR Officer
Living Sport —Saint Ives
- £30,000 - £32,000 a year
- Hybrid work
- English
- Maths
- QuickBooks
- Work from home
Quick apply
4d
Security Officer
Belstone Management Services Limited —Cambridge
- £14.00 - £14.32 an hour
- Full-time
- First Aid Certification
- Front desk
- In-person
Quick apply
8d
Business Officer
Cambridgeshire County Council —Papworth Everard
- £26,403 - £28,142 a year
- Hybrid work
- Microsoft Outlook
- School
- Office experience
- Annual leave
- Employee discount
7d
Prisoner Custody Officer
Serco Plc —Cambridge
- £27,220 - £30,172 a year
- Full-time
- Conflict management
- Communication skills
- Paid training
- Employee assistance programme
Marketing & Content Executive - Fishing Brands
SpeedyBooker —Bury St. Edmunds
- £30,000 - £32,000 a year
- Weekends only
- CRM software
- Social media management
- Travel
- Free parking
- Paid training
Quick apply
7d
Programme Officer
Cambridgeshire Fire and Rescue —Huntingdon
- £37,280 - £39,152 a year
- Full-time
- Hybrid work
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Outlook
- Free parking
- Store discount
Quick apply
6d
Finance Officer – eCommerce & Distribution | Huntingdon
Pusula Ltd —Huntingdon
- £35,000 - £38,000 a year
- Full-time
- In-person
- Store discount
- Employee discount
Quick apply
5d
Business Support Officer
Brampton Medical Practice —Brampton
- From £29,932.50 a year
- Part-time
- Microsoft Office
- Recruiting
- Organisational skills
Quick apply
Web Content Officer
Huntingdonshire District Council —Huntingdon
- £27,438 - £28,513 a year
- Full-time
- Hybrid work
- Communication skills
- Time management
- Flexitime
7d
Business Officer - Child and Family Centres
Cambridgeshire County Council —Chatteris
- £26,403 - £28,142 a year
- Full-time
- Microsoft Office
- Databases
- Travel
- Annual leave
- Employee discount
1d
202608: Prison Officer - HMP Highpoint
Ministry of Justice —Cambridge
- £30,001 - £50,000 a year
- Part-time
- Presentation skills
- Communication skills
- Annual leave
12d
National Account Manager
Mr Fothergill’s Seeds Ltd —Kentford
- £40,000 a year
- Full-time
- CRM software
- Business development
- Travel
Quick apply
4d
Operational Support Grade - HMP Highpoint (Prison Support Role)
Ministry of Justice —Cambridge
- £30,001 - £40,000 a year
- Part-time
- Hybrid work
- English
- Presentation skills
- Annual leave
- Employee assistance programme
Third-Party Risk Management Officer
Aveva —Cambridge
- Full-time
- Hybrid work
- In-person
- Communication skills
- Annual leave
Temporary Accommodation Officer (6‑month FTC)
SettleParadigm —Letchworth
- £38,674 a year
- Full-time
- Hybrid work
- Computer literacy
- Computer skills
- Free parking
Quick apply
4d
Security Officer
OCS Group —Cambridge
- £13.03 an hour
- Overtime
- Customer service
- In-person
- Communication skills
Quick apply
8d
Security Officer
The Westgrove Group —Bury St. Edmunds
- £13.05 an hour
- Full-time
- Customer service
- First Aid Certification
- In-person
- Employee discount
- Referral programme
Quick apply
13d
Project Delivery & Capability Manager
Alzheimer's Research UK —Cambridge
- £50,000 a year
- Continuous improvement
- Team management
- Organisational skills
- Sick pay

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business support officer jobs near cottenham, cam

Head of Customer Success

Cambrionix
Cambridge

Quick apply

Job details

Permanent | Full-time
£85,000 - £90,000 a year
6 days ago

Benefits

Free parking
Cycle to work scheme
Company pension
Private medical insurance
Life insurance
Sick pay
On-site parking

Qualifications

Dashboard visualisation
Process improvement
Team management
Churn prevention
B2B
Operational strategy development
HubSpot
SaaS

Full job description

We're looking for someone exceptional to build and lead our entire Customer Success function from the ground up. An opportunity to build something that doesn’t exist yet.

At Cambrionix, we've spent more than 15 years building world-class hardware trusted by some of the biggest technology brands in the world. We have more than 1.8 million ports in operation globally, and our technology powers mission-critical environments across multiple industries. We're internationally recognised for delivering the fastest, most reliable and most intelligent USB solutions on the planet.

Now we're entering our next chapter.

We're evolving from a traditional manufacturing business into a software and SaaS-led organisation, with Cambrionix Connect at the centre of that transformation. Our cloud platform enables customers to remotely manage, monitor and control devices across entire global fleets from a single interface.

And that's where you come in.

Your mission

Working for the Chief Revenue Officer and working closely with Rev Ops, Tech Engineering and Business development, you will build a function that customers genuinely love.

You'll define the strategy, create the playbooks, design the customer journey, identify the key signals that require actioning implement the processes, establish the metrics, and help build a scalable function that supports our transition to a recurring SaaS business.

What you'll be doing

Designing and launching the entire Customer Success function within HubSpot CRM
Creating customer onboarding programmes that drive adoption from day one
Developing customer journey maps across the entire lifecycle
Building scalable processes, playbooks and customer success frameworks
Reducing churn and increasing customer retention
Identifying opportunities for customer growth and expansion through both upsell and cross sell
Building dashboards that provide meaningful insights into customer behaviour
Recruiting, developing and leading a Customer Success team as the function grows
Becoming the voice of the customer across the business

You will have experience building a Customer Success function rather than simply managing an established one. You'll understand that customer success is far more than customer support and will have a genuine passion for creating processes, systems and strategies from the ground up. You'll thrive in an environment where there's a blank sheet of paper rather than an existing playbook and will be equally comfortable developing strategy and delivering operational excellence. You'll be able to move effortlessly between conversations with customers, engineers and senior leaders, translating customer needs into meaningful business and product decisions. You'll also have a strong understanding of key SaaS metrics, including customer adoption, retention, churn, expansion and lifetime value, together with experience working in a B2B SaaS, technology, software or platform-based business. Most importantly, you'll enjoy building scalable solutions and helping organisations navigate periods of growth and transformation.

We'd be especially excited if you have experience with:

Scaling a customer success function during a business transformation
SaaS implementation and onboarding
Subscription and recurring revenue models
Technical products
Enterprise customers
Customer success platforms and automation tools
Building and leading high-performing teams

Why Cambrionix?

Because we're not standing still. We have ambitious plans, significant investment and a product roadmap that's reshaping our future. Please don't apply because you're looking for a comfortable, steady-state management role. Apply if you want to build something remarkable.

If those words resonate with you, we'd love to talk.

Pay: £85,000.00-£90,000.00 per year

Benefits:

Company pension
Cycle to work scheme
Free parking
Life insurance
On-site parking
Private medical insurance
Sick pay

Ability to commute/relocate:

Cambridge CB4 0DS: reliably commute or plan to relocate before starting work (required)

Experience:

Customer Success: 5 years (required)

Work authorisation:

United Kingdom (required)

Work Location: Hybrid remote in Cambridge CB4 0DS

Quick apply

Refine Your Search

business support officer jobs in cottenham, cam

Head of Customer Success

Technical Facilities Services Coordinator | Operations Group | Estates and Facilities | LMB 2624

Finance & HR Officer

Security Officer

Business Officer

Prisoner Custody Officer

Marketing & Content Executive - Fishing Brands

Programme Officer

Finance Officer – eCommerce & Distribution | Huntingdon