Guest service manager Work, Jobs in Cowdenbeath, Fif (with Salaries)

Reservations Agent - Concierge Team
Hogs Haven Golf Club —St. Andrews
- From £29,500 a year
- Full-time
- CRM software
- Hospitality
- English
- Free parking
- Work from home
Quick apply
14d
Soft Play Assistant Manager
PLAY PLANET SOFT PLAY —Dunfermline
- From £13.50 an hour
- Part-time
- Social media management
- Team management
- In-person
- Employee discount
Quick apply
5d
Assistant General Manager
Richard R Black & Son T/As Lindores - Stay —Cupar
- £29,000 - £36,000 a year
- Weekend availability
- English
- Business development
- Team management
- Free parking
- Employee discount
Quick apply
3d
Hotel Assistant Manager
Grampian Hotel —Perth
- £25,420.00 - £38,223.42 a year
- Full-time
- Hotel
- Supervising experience
- In-person
- Free parking
Quick apply
Duty Manager
Premier Inn —Glenrothes
- Up to £13.86 an hour
- Weekend availability
- Hotel
- Team management
- Leadership
- Employee discount
Quick apply
Hotel Assistant Manager
Shimla Dining —Kirkcaldy
- £25,420.00 - £38,204.25 a year
- Full-time
- Hotel
- Supervising experience
- Human resources
Quick apply
Groups and Events Manager
Old Town Chambers, Autograph Collection —Edinburgh
- £40,000 - £45,000 a year
- Weekend availability
- Hotel
- Presentation skills
- Guest services
- Employee assistance programme
- Employee discount
Quick apply
Guest Service Manager
Radisson Hotel Group —Edinburgh
- Full-time
- Customer service
- Hotel
- Communication skills
- Employee discount
Quick apply
Guest Service Manager
Edinburgh Portobello Hotel Limited —Edinburgh
- £13.25 an hour
- Full-time
- Hotel
- Team management
- Front desk
Quick apply
4d
Supervisor
Marston's Pubs —Dunfermline
- £13.50 an hour
- Customer service
- Supervising experience
- Guest services
Quick apply
General Manager
Flip Out Livingston —Livingston
- Up to £42,000 a year
- Weekend availability
- Computer literacy
- Computer skills
- In-person
- Store discount
- Employee discount
Quick apply
Events Catering Manager | EICC
Levy —Edinburgh
- £31,000 a year
- Business development
- First Aid Certification
- Continuous improvement
- Employee assistance programme
- Employee discount
Hotel Manager
Atlas Hotels —Edinburgh
- £41,200 a year
- 8 hour shift
- Customer service
- Hotel
- Training & development
- Employee discount
- Referral programme
Quick apply
5d
Lettings Manager (Short Lets)
Rettie —Edinburgh
- Full-time
- Microsoft Word
- Microsoft Outlook
- Management
Quick apply
Team Member
Pizza Hut —Dunfermline
- £12.71 an hour
- Full-time
- Customer service
- Cleaning
- Restaurant
- Annual leave
- Employee assistance programme
Quick apply
22h
Senior Team Leader
Bethany Christian Trust —Edinburgh
- £30,122 - £31,733 a year
- Part-time
- Administrative experience
- In-person
- Care plans
- Free parking
- Annual leave
2h
Reservations Consultant UK
The Balmoral —Edinburgh
- £33,040 a year
- Hotel
- Organisational skills
- Employee assistance programme
- Employee discount
General Manager
Stirling Highland Hotel —Stirling
- Full-time
- Hotel
- School
- Employee discount
Quick apply
14d
Supervisor
Bob & Berts —Dunfermline
- £12.71 - £13.30 an hour
- Weekend availability
- Sales
- Merchandising
- Basic maths
Quick apply
Customer Service Manager
International Workplace Group plc —Edinburgh
- Up to £40,000 a year
- Full-time
- Customer service
- Team management
- In-person
2h

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Reservations Agent - Concierge Team

Hogs Haven Golf Club
St. Andrews

Quick apply

Job details

Permanent | Full-time | Part-time upon request
From £29,500 a year
14 days ago

Benefits

Free parking
Company pension
Work from home
Company events
Life insurance
On-site parking

Qualifications

CRM software
Hospitality
Guest relations
Client engagement
Stakeholder liaison
Arranging restaurant reservations
Internal department liaison
English
Accommodation booking
Front desk
Tailor-made holiday planning

Full job description

CLUB CONCIERGE

Location: Hogs Haven Golf Club, St Andrews, Fife KY16 8FR

Employment Type: Full-Time, Permanent

Reports to: Concierge Manager

Salary: Competitive (DOE) + Performance Bonus

Please apply with CV and covering letter explaining your interest, to [email protected]

THE ENVIRONMENT

Hogs Haven Golf Club is an extraordinary new private members’ golf club nestled in the hills overlooking the ancient city of St Andrews.Intent on offering unrivalled personal experiences, world-class golf, exceptional accommodation, elevated F&B and spa and a welcoming home-from-home from which to explore the stunning golf courses, sightseeing and hospitality in the surrounding East Neuk of Fife and beyond.

THE ROLE

Our Club Concierge staff work within the reservations team. Engaging with club members, building trust and rapport in advance of their visits to create bespoke experiences that include golf, accommodation, transfers, dining and spa reservations plus offsite activities and sightseeing.

In the season, they will work closely with all onsite teams, between the administrative hub and the main front desk, to deliver seamless guest experiences at the highest service levels. Greeting our members as they arrive onsite, the Concierge Services team will be the central port of call for orientation and member enquiries during their stay.

COMPENSATION & BENEFITS

- Competitive Salary: Remuneration DOE & performance bonuses

- Health & Lifestyle: Life Insurance, Company Pension

- Perks: Staff uniform, meals on duty, free on-site parking, and a generous holiday allowance.

- Culture: Continual training, team gatherings and end-of-year recognition party.

KEY RESPONSIBILITIES

Bespoke Itinerary Curation: Design, cost and confirm custom itineraries including accommodation, golf, spa treatments, private dining, and local East Neuk sightseeing.

Seamless Coordination: Book and manage all logistics, including transfers, tee times, caddies and restaurant reservations, liaising closely with our Transport and Hospitality teams plus offsite suppliers.

Member Liaison: Act as the primary member contact, greeting members onsite at check-in/out and providing proactive phone or email outreach in and out of the golf season to anticipate and exceed their expectations.

Personalised Service: Maintain detailed member profiles to assist ultra-attentive personalisation of stays and acknowledgement of special occasions

Operational Excellence: Manage internal communication systems to provide real-time updates across departments and ensure all privacy protocols and operational procedures are strictly upheld.

WORK SCHEDULE

40hrs per week

In-Season (May – Oct):

Shift-based - 5 days Mon - Sun.

Off-Season (Nov – April): Office-based with some work from home flexibility - 5 days Mon - Sun

THE IDEAL CANDIDATE

We are looking for a welcoming and adaptable team player who possesses the ‘service gene’, acts with professionalism and a genuine sense of fun and is keen to deliver within this ultra high-end environment.

Experience: Previous experience in a similar high-end concierge, tour coordination or hospitality role is preferred.

Communication: Fluent English with exceptional written and verbal skills.

Technical Savvy: Proficient in MS365; ability to quickly master CRM and Resort Management applications.

Problem Solving: Highly organised with the ability to remain calm and diplomatic when handling last-minute changes.

Discretion: Proven ability to build trusting relationships while maintaining strict member confidentiality.

Apply with your CV and a covering letter to [email protected]

Pay: From £29,500.00 per year

Benefits:

Company events
Company pension
Free parking
Life insurance
On-site parking

Work Location: In person

Quick apply

Refine Your Search

guest service manager jobs in cowdenbeath, fif

Reservations Agent - Concierge Team

Soft Play Assistant Manager

Assistant General Manager

Hotel Assistant Manager

Duty Manager

Hotel Assistant Manager

Groups and Events Manager

Guest Service Manager

Guest Service Manager

Supervisor

General Manager

Events Catering Manager | EICC

Hotel Manager

Lettings Manager (Short Lets)

Team Member

Senior Team Leader

Reservations Consultant UK

General Manager

Supervisor

Customer Service Manager

I want to receive the latest job alerts for guest service manager in cowdenbeath, fif

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