Front office Work, Jobs in Cricket St Thomas (with Salaries)

Front Office Manager
Warner Leisure Hotels —Cricket St Thomas
- £30,000 - £35,000 a year
- Full-time
- Hospitality
- Hotel
- Guest services
- Free parking
- Annual leave
2d
Post Office Counter Clerk
The Community Waffle House CIC —Lyme Regis
- £12.75 an hour
- Part-time
- Microsoft Word
- Microsoft Excel
- Microsoft Office
Quick apply
Customer Service Assistant
Somerset Council —Taunton
- £24,796 - £25,185 a year
- Full-time
- Hybrid work
- English
- IT
- Computer skills
- Annual leave
- Employee assistance programme
5d
Event Manager (weddings)
Henlade House - PM Hospitality —Taunton
- From £30,000 a year
- Weekend availability
- Hospitality
- Bar
- Sales
- Free parking
Quick apply
8d
Postperson with Driving
Royal Mail Group —Langport
- Part-time
- Employee discount
Client Services Representative
AmicusLaw Southwest LLP —Martock
- From £23,500 a year
- Full-time
- Administrative experience
- Travel
- Organisational skills
- Referral programme
Quick apply
7d
Primary School Receptionist
Churchstanton Primary School —Taunton
- From £25,185 a year
- Part-time
- Word processing
- Microsoft Office
- Administrative experience
Quick apply
Receptionist
Woodbury Park Hotel & Golf Club —Exeter
- £26,463 a year
- Weekend availability
- Free parking
- Employee assistance programme
Creative Studio Manager
ADM —Lopen
- Hybrid work
- Management
Front of House and Security, Brand Ambassador (Yeovil - STARS)
Securitas UK —Yeovil
- £17.50 an hour
- Part-time
- Google Suite
- Customer service
- Microsoft Office
- Employee discount
Quick apply
Office Administrator
Dragonfly Foods LTD —Willand
- £12.76 an hour
- Part-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
Quick apply
14d
Dental Receptionist/Practice Coordinator
Country Dental Clinic and Implant Centre —Dorchester
- £12.75 - £14.50 an hour
- Part-time
- Customer service
- Microsoft Office
- Organisational skills
- Free parking
- Flexitime
Quick apply
2d
Facilities Officer
Somerset Council —Yeovil
- £25,185 - £25,989 a year
- English
- Microsoft Office
- IT
- Annual leave
- Flexible schedule
Delivery Driver
Pizza Hut —Street
- Part-time
- Restaurant
- Communication skills
Quick apply
Part Time Hotel Night Guest Service Agent
The Royal Ashton —Taunton
- From £15 an hour
- Full-time
- Bilingual
- Hospitality
- Customer service
Quick apply
14d
Housing Stabilization and Support Specialist
Fred Victor —Street
- £31.30 an hour
- Full-time
- Microsoft Office
- Communication skills
- Time management
- Annual leave
9d
Bank Worker
The Abbeyfield Society —Wellington
- £12.21 - £13.62 an hour
- No experience needed
- Annual leave
Quick apply
Emergency Response Volunteer (Somerset)
British Red Cross Volunteer —Taunton
- 12 hour shift
- English
- Driving
Crane/Lift Supervisor
Kier Group —Taunton
- Full-time
- Bachelor's degree
- Communication skills
6d
Quality Engineer
Assystem —Bridgwater
- Hybrid work
- Engineering
- English
- Quality control
- Annual leave
- Work from home

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Front Office Manager

Warner Leisure Hotels -
Cricket St Thomas

Apply Now

Job details

Full-time
£30,000 - £35,000 a year
2 days ago

Benefits

Free parking
Cycle to work scheme
Annual leave
Discounted or free food
Company pension
Employee assistance programme
Employee discount
Referral programme
On-site parking

Qualifications

Hospitality
Guest services
Leadership
Communication skills

Full job description

Join our team at Cricket St Thomas, part of the Warner Hotels Group. This 239-bedroom Grade II listed hotel with a theatre, spa, and restaurant is surrounded by 160 acres of parkland in the West Country.

Salary £30,000 - £35,000.

We have a fantastic opportunity for a Front Office Manager. The Front Office Manager leads the Reception, Holiday Sales and Night teams to deliver exceptional experiences from arrival to departure. This role combines operational excellence with strong leadership, ensuring every interaction is welcoming, efficient and reflects the highest standards of service while adapting quickly to changing guest and business needs.

Through innovation and a proactive approach, the Front Office Manager continually looks for ways to improve the guest journey, raise standards and drive commercial performance. Working collaboratively across the hotel, this role creates a positive, high-performing culture where teams are supported, empowered and motivated to achieve success together.

Responsibilities:

Deliver outstanding guest experiences by ensuring reception, holiday sales, and night teams provide warm, attentive, and accurate service at every touchpoint.
Stay poised and ready to respond to unexpected challenges, adapting quickly to maintain smooth operations and guest satisfaction.
Drive holiday sales performance by coaching the team to confidently promote packages and experiences, contributing to revenue growth while maintaining integrity and care in every recommendation.
Be an expert in the rebooking process & drive onsite break sales
Curiously challenge existing processes by introducing innovative ideas that enhance efficiency, improve guest journeys, and elevate service standards.
Maintain world-class standards in front office operations through continuous refinement of procedures, technology use, and team training.
Keep promises by ensuring accurate reservations, billing, and guest communications, delivering commitments on time and to the highest standard.
Champion collaboration by working closely with housekeeping, F&B, and other departments to ensure seamless coordination and exceptional guest experiences.
Lead, coach, and develop the reception, holiday sales, and night teams, fostering a culture of trust, open communication, and professional growth where every voice is valued.
Monitor performance metrics, guest feedback, and occupancy trends, using insights to refine strategies and improve results.
Ensure compliance with health, safety, and data protection standards, creating a safe and professional environment for guests and team members.

Behaviours, Skills & Experience

Strong knowledge of reservations systems, guest service standards, and sales techniques.
Proven leadership experience in front office or hospitality operations.
Commercial acumen with experience in budgeting and revenue generation.
Excellent communication and problem-solving skills.
Ability to lead and inspire a diverse team in a fast-paced environment.

Why Work for Warner Hotels?

Free use of gym and leisure facilities
60% discounted food onsite
Pension scheme
A fantastic opportunity for career development through externally recognised qualifications in addition to in-house training and development (Degrees and Apprenticeship level)
28 days annual leave per year (Inclusive of Bank Holidays)
Cycle to Work Scheme
20% discount at breaks at Warner, Butlins & Haven + additional discounts during your stays for you and your family
Help @ Hand from Unum - including virtual GP, Physiotherapy support, Mental Health sessions
Life Assurance
Free Car Parking onsite
Family Friendly policies
Refer a friend scheme
Aslan: Our Reward & recognition portal includes access to a financial wellbeing platform
Access to a discounts platform including a points based discount plan to increase your retail discounts
Access your wages on demand through Aslan
Employee Assistance Programme
L&G Care Concierge
Glow Getters and Long Service Awards

Ready to discover your glow?

Be part of something more than a hotel — where your personality shines and your ideas matter.

At Warner Hotels, diversity, equity, and inclusion are at the heart of who we are and what we do. Our commitment to these values is unwavering and they are central to our mission. We encourage applications from all backgrounds, communities and industries and we are happy to discuss any reasonable adjustments or flexibility that you may require.

If you require any assistance or reasonable adjustments while applying, please don't hesitate to reach out to us at: [email protected]

Apply Now

Refine Your Search

front office jobs in cricket st thomas

Front Office Manager

Post Office Counter Clerk

Customer Service Assistant

Event Manager (weddings)

Postperson with Driving

Client Services Representative

Primary School Receptionist

Receptionist

Creative Studio Manager

Front of House and Security, Brand Ambassador (Yeovil - STARS)

Office Administrator

Dental Receptionist/Practice Coordinator

Facilities Officer

Delivery Driver

Part Time Hotel Night Guest Service Agent

Housing Stabilization and Support Specialist

Bank Worker

Emergency Response Volunteer (Somerset)

Crane/Lift Supervisor

Quality Engineer

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