Business to business technical support Work, Jobs in Croughton, Eng (with Salaries)

Technical Support Specialist
GN Group —Bicester
- Full-time
- CRM software
Technical Support Analyst
S4labour Ltd —Banbury
- £35,000 - £40,000 a year
- Weekend availability
- Hybrid work
- Hospitality
- Hotel
- Analysis skills
- Free parking
- Work from home
Quick apply
9d
CLERK
U.S. Air Forces, Europe —Croughton
- £16.75 an hour
- Temporary
- English
- Windows
- Travel
- Employee discount
8d
Sales Administrator
Nicab Ltd —Silverstone
- £26,000 - £28,000 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Free parking
Quick apply
Customer Service Representative (CSR)
HUBER+SUHNER —Bicester
- Computer literacy
- Continuous improvement
- Computer skills
Customer Service & Sales Coordinator
Priority Waste Limited —Milton Keynes
- £28,000 - £32,000 a year
- Full-time
- Administrative experience
- In-person
- Communication skills
Quick apply
14d
Technical Business Support Officer
ODS —Oxford
- £40,900 - £41,939 a year
- Full-time
- Travel
- Organisational skills
- In-person
- Health & wellbeing programme
- Annual leave
Quick apply
8d
Technical Manager
Absolute Taste —Bicester
- Up to £55,000 a year
- Full-time
- Continuous improvement
- Team management
- Quality control
Quick apply
2nd Line analyst - Technical Support
Managed 24/7 Ltd —Milton Keynes
- £26,000 - £37,000 a year
- Full-time
- Microsoft Office
- Mentoring
- Data entry
Quick apply
1d
Operational Performance Assurance Lead - 12 Month FTC
Leidos —Bicester
- £58,400 - £74,900 a year
- Full-time
- Contracts
- Annual leave
- Work from home
8d
Technical Support Specialist
VoCoVo —Chipping Norton
- £38,000 - £41,000 a year
- Hybrid work
- Computer networking
- Employee assistance programme
- Sick pay
General Admin Assistant
FS Engineering & Oilfields Supply Ltd —Bicester
- £25,500 - £28,000 a year
- Full-time
- Computer literacy
- Quality control
- Data entry
- Free parking
Quick apply
3d
Project Manager
Oxford Technical Solutions Ltd —Bicester
- Full-time
- Hybrid work
- Agile
- Communication skills
Quick apply
Head Coffee Roaster
Ue Coffee Roasters Ltd —Witney
- £38,000 - £45,000 a year
- Full-time
- Continuous improvement
- Team management
- Quality control
Quick apply
Account Co-Ordinator
Atlas Workplace Services —Milton Keynes
- £29,750 a year
- Microsoft Word
- Customer service
- English
Quick apply
Purchasing Administrator
FCDO Services —Hanslope
- £29,000 a year
- Full-time
- Hybrid work
- Presentation skills
- Communication skills
- Time management
DSEAR Project Administrator
SOCOTEC UK & Ireland —Bicester
- Full-time
- Hybrid work
- CRM software
- Microsoft Office
- Databases
- Employee assistance programme
- Employee discount
Quick apply
Technical Operations Manager
Allica Bank —Milton Keynes
- Full-time
- Hybrid work
- Continuous improvement
- Scripting
- Financial services
Helpdesk Agent - 11:30 - 20:30 office based including weekend work
Ostara Systems —Milton Keynes
- £26,208 a year
- Weekend availability
- Microsoft Word
- Communication skills
Learning Platform Coordinator (FTC)
Dominos —Milton Keynes
- Hybrid work
- Data analysis skills
- Analysis skills
- Continuous improvement
9d

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business to business technical support jobs near croughton, eng

Technical Support Specialist

GN Group -
Bicester

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Job details

Full-time

Qualifications

CRM software
Technical troubleshooting
Customer service call handling
Inbound customer enquiry call handling
Stakeholder collaboration
Mobile applications
Case note recording
Case record updates
Customer support
Customer interaction
Multidisciplinary collaboration
Help desk

Full job description

The Customer Care Technical Support Specialist provides front‑line, non‑clinical support primarily to end users. This role enables end users to maximise the benefit of GN Hearing solutions by delivering high-quality technical support, clear product education, and empathetic customer care. Focusing on accessories, consumables, apps and general product information.

The Team you will be part of:

You will be part of the UK Customer Care team, which also encompasses Order entry and Technical Support.

Working closely alongside the whole team to offer the best support to end-users in a friendly and supportive team

Your contribution is appreciated, and you will:

Handle end-user interactions via phone and e-mail, supporting with enquiries and queries, bridging the gap between Customer Care and Technical Support for our end-users.

Provide first‑line technical support for hearing devices, accessories, apps and connectivity solutions (e.g. pairing, Bluetooth, app connectivity, device handling).
Guide end users on how to use their hearing aids, accessories and apps confidently and safely.
Listen actively and respond with empathy, patience and professionalism, especially when customers are frustrated, worried or struggling with their hearing.
Maintain strong, up‑to‑date knowledge of the GN Hearing portfolio (hearing devices, accessories, apps, connectivity solutions).
Collaborate closely with colleagues in Customer Service, Sales and Product Management to resolve cases and improve the end‑user journey.

To perform well in the role, we imagine that you have:

Experience in Technical Support and be comfortable supporting connected devices, mobile apps (iOS/Android), Bluetooth and PC connectivity.
Working knowledge of CRM/ticketing systems, preferably Salesforce (or equivalent platforms).
Ability to follow structured troubleshooting flows and update case notes accurately and efficiently.
Experience in the Hearing Care industry would be an advantage.

At GN, we pride ourselves on encouraging flexible working whenever possible. We trust our people to fulfil their responsibilities, to know when in-person collaboration is better than hybrid, and to be present when it's needed most.

We encourage you to apply

Even if you don’t match all the above-mentioned skills, we welcome your application if you think you have transferable skills. We highly value a mindset and motivation that align with our core values, to not only ensure growth for you, but for your team and the wider GN organisation as well.

We are focused on an inclusive recruitment process

All applicants will receive equal consideration for employment. As such, we encourage you to submit your CV without a photo to ensure an equal and fair application process.

Should you have any special requirements for the interview, please let the Hiring Manager know upon accepting the invitation to interview.

How to apply?

Use the ‘APPLY’ link no later than Friday 17th July. Applications are assessed continuously, so don’t wait to send yours.

On a time crunch? Feel free to only submit your up-to-date CV, including a few sentences outlining your motivation for applying – quick and easy.

Join us in bringing people closer

GN brings people closer through our advanced intelligent hearing, audio, video, and gaming solutions. Inspired by people and motivated by innovation, we deliver technology that enhances the senses of hearing and sight. We enable people with hearing loss overcome real-life problems, improve communication and collaboration for businesses, and provide great experiences for audio and gaming users.

GN Store Nord A/S has entered into a definitive agreement for the sale of GN’s Hearing business to Amplifon S.p.A. to create a global leader in audiology. For GN Group, this creates an opportunity to expand our position in the large audio and video peripherals markets. Read more about the announcement here.

We hope you will join us on this journey and look forward to receiving your application.

#LI-GNGroup

Apply Now

Refine Your Search

business to business technical support jobs in croughton, eng

Technical Support Specialist

Technical Support Analyst

CLERK

Sales Administrator

Customer Service Representative (CSR)

Customer Service & Sales Coordinator

Technical Business Support Officer

Technical Manager

2nd Line analyst - Technical Support

Operational Performance Assurance Lead - 12 Month FTC

Technical Support Specialist

General Admin Assistant

Project Manager

Head Coffee Roaster

Account Co-Ordinator

Purchasing Administrator

DSEAR Project Administrator

Technical Operations Manager

Helpdesk Agent - 11:30 - 20:30 office based including weekend work

Learning Platform Coordinator (FTC)

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