Customer solutions advisor Work, Jobs in Danbury, Ess (with Salaries)

Customer Resolution Centre Advisor - part time 23hr pw
Delta Housing —Chelmsford
- £18,865 a year
- Part-time
- Hybrid work
- CRM software
- Computer literacy
- Communication skills
- Annual leave
- Employee assistance programme
8d
Customer Solutions Advisor
Rhenus SE & Co. KG —Maldon
- Full-time
- Communication skills
- Time management
- Free parking
- Employee assistance programme
Customer Service Advisor
Cloud —Colchester
- £26,436.80 a year
- Weekend availability
- Hybrid work
- Communication skills
- Life insurance
Quick apply
Client Executive
Specialist Risk Group —Witham
- Full-time
- Business development
- Organisational skills
- Communication skills
- Life insurance
- Sick pay
Client Care Advisor
Vets for Pets —Colchester
- £26,500 - £28,500 a year
- Weekend availability
- Hospitality
- Organisational skills
- Front desk
- Annual leave
- Employee discount
Patient Advisor
Optical Express —Brentwood
- From £26,500 a year
- Full-time
- Customer service
- Travel
- Organisational skills
- Annual leave
- Employee assistance programme
Retail Assistant (Opticians)
Boots —Romford
- £16 an hour
- Weekend availability
- Employee assistance programme
- Employee discount
Service Growth Manager
4site Consulting Ltd —Colchester
- £43,000 - £45,000 a year
- Full-time
- CRM software
- Customer service
- Microsoft Office
- Free parking
- Annual leave
Quick apply
4d
Junior Commercial Advisor
Verisure Services (UK) Limited —Southend-on-Sea
- £3,800 a month
- Full-time
- Sales
Quick apply
Temporary Client Services Coordinator
Tetra Tech —Laindon
- Microsoft Office
- Administrative experience
- Communication skills
9d
Technical Sales Advisor
Hydraquip Hose & Hydraulics —Strood
- Full-time
- CRM software
- Computer literacy
- Communication skills
Quick apply
8d
Internal Sales Representative
Arrow Electronics, Inc. —Harlow
- Full-time
- CRM software
- Sales
- English
10d
Customer Advisor (Bodyshop)
Hedin Automotive —Dartford
- £29,714 - £35,642 a year
- Monday to Friday
- Customer service
- Organisational skills
- Communication skills
- Annual leave
- Employee assistance programme
12d
VISUAL MERCHANDISER – HARLOW
H&M —Harlow
- Weekend availability
- Employee assistance programme
- Employee discount
Quick apply
Sales Advisor
Broadway Electrical Services Ltd —Grays
- £28,000 - £32,000 a year
- Full-time
- Customer service
- Computer literacy
- English
Quick apply
9d
Learning & Development Advisor
Forth Ports Group —Tilbury
- Full-time
- Microsoft Powerpoint
- Management
- Research
- Free parking
- Annual leave
Quick apply
1d
Protection Advisor
Placing Faces —Grays
- £25,000 - £30,000 a year
- Full-time
- Customer service
- Communication skills
Senior Financial Support Advisor
Evlo —Chatham
- Hybrid work
- Mentoring
- Communication skills
- Employee discount
Quick apply
Specialist Mortgage Advisor
Placing Faces —Grays
- £25,000 - £30,000 a year
- Full-time
- Sales
- Customer service
Regional Sales Manager
AMETEK, Inc. —Stansted
- Marketing
- Business development
- Analysis skills

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Customer Resolution Centre Advisor - part time 23hr pw

Delta Housing
Chelmsford

Apply Now

Job details

Part-time
£18,865 a year
8 days ago

Benefits

Annual leave
Company pension
Employee assistance programme

Qualifications

CRM software
Customer service call handling
Inbound customer enquiry call handling
Computer literacy
GCSE
NVQ
Customer interaction
Outbound calling
Communication skills

Full job description

We are looking for a Customer Resolution Centre Advisor on a part time basis of 23 hours per week, to provide an outstanding customer experience through first contact resolution, via multimedia channels, including inbound and outbound calls, social media and email. You will also own, listen, diagnose and support our customers and the business through all contact with Delta Housing.

What you'll be doing

Provide exceptional customer service across multimedia channels for first-time query resolution.
Follow company workflows to meet evolving customer needs, providing enhancement feedback as and when required.
Demonstrate empathy in customer interactions, recognising diversity.
Resolve dissatisfaction at the first point of contact, escalating when needed.
Proactively identify process improvement opportunities and contribute to a knowledge base and enable further first contact resolution, reducing handoffs to specialist teams.

What we are looking for

GCSE, NVQ or equivalent, or equivalent demonstrable prior learning
Excellent communication skills
High level of computer literacy covering office systems as well as CRM databases and systems
Experience of working in a customer focused organisation
Experience of customer care technique

Please note the office expectancy of this role is as follows: The first 4-6 weeks will be office based training, and then after this the office attendance will be 1 day a week minimum.

Benefits

The salary for this post will be £18,865 Per Annum.
Learning and development opportunities
Healthcare cash plan
Robust employee reward and recognition programme
Free and confidential Employee Assistance Programme
Volunteering programme
Competitive pension scheme
25 days annual leave pro rata per annum, plus bank holidays, 3 extra days between Christmas and New Year and 1 wellbeing day per annum.
23 hours per week - employees may be able to work flexibly by agreement with their line manager, taking account of business need. We operate a hybrid working policy at Delta Housing.

Please note: We reserve the right to close this vacancy early if we receive a high volume of applications or successfully appoint a candidate before the closing date. We encourage early applications to avoid disappointment.

INDAD

We’re a local housing association that’s passionate about tackling the housing shortage in the East of England. We provide warm, safe and affordable homes. But we don’t stop there. We offer a wide range of support and services to help our customers and their communities to thrive.

We want to be an organisation that cares about our customers and communities and is determined to make a difference. We'll be bold and open-minded in our pursuit of solutions to help people transform their lives.

Apply Now

Refine Your Search

customer solutions advisor jobs in danbury, ess

Customer Resolution Centre Advisor - part time 23hr pw

Customer Solutions Advisor

Customer Service Advisor

Client Executive

Client Care Advisor

Patient Advisor

Retail Assistant (Opticians)

Service Growth Manager

Junior Commercial Advisor

Temporary Client Services Coordinator

Technical Sales Advisor

Internal Sales Representative

Customer Advisor (Bodyshop)

VISUAL MERCHANDISER – HARLOW

Sales Advisor

Learning & Development Advisor

Protection Advisor

Senior Financial Support Advisor

Specialist Mortgage Advisor

Regional Sales Manager

I want to receive the latest job alerts for customer solutions advisor in danbury, ess

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