On call Work, Jobs in Datchworth, Hrt (with Salaries)

Call Centre (Collections) 8am-12pm Monday to Friday
Insurance Collections Bureau Ltd —Welwyn Garden City
- £12.71 an hour
- Part-time
- Computer literacy
- Data entry
- Financial services
Quick apply
Customer Service Advisor
PayPoint —Welwyn Garden City
- £25,510 a year
- Weekend availability
- Hybrid work
- Communication skills
- Time management
Quick apply
2d
Short-term Temporary Team Member
NEXT —Stevenage
- £8.28 - £12.71 an hour
- Part-time
- Customer service
- Employee discount
6h
Team Member
NEXT —Stevenage
- £8.28 - £12.71 an hour
- Part-time
- Customer service
- Employee discount
6h
Customer Care Associate - Remote (Night Shift)
ihateironing —London
- £31,500 a year
- Weekend availability
- Remote
- Travel
Quick apply
Customer Representative - Welwyn Garden City
Nationwide Building Society —Welwyn Garden City
- From £26,500 a year
- Full-time
- Banking
10h
Call Centre (Collections) 9am-1pm Monday to Friday
Insurance Collections Bureau Ltd —Welwyn Garden City
- £12.71 an hour
- Part-time
- Computer literacy
- Data entry
- Financial services
Quick apply
14h
Contact Centre Advisor
Oaklands College —St Albans
- £25,780 - £28,166 a year
- Weekend availability
- Microsoft Word
- Microsoft Outlook
- Writing skills
- Annual leave
- Employee discount
JUNIOR SALES CONSULTANT
Verisure Services (UK) Limited —Welwyn
- £3,800 a month
- Full-time
Quick apply
Team Member (Stock)
NEXT —Stevenage
- £8.28 - £12.71 an hour
- Part-time
- Customer service
- Employee discount
6h
Contract Administrator
Sureserve —Welwyn Garden City
- £27,976 a year
- Monday to Friday
- Databases
- Administrative experience
- IT
- Annual leave
Quick apply
5d
Financial Based Telesales
Herts Marketing Ltd —Hertford
- £14,400 - £40,000 a year
- Full-time
- Computer literacy
- English
- Computer skills
Quick apply
Customer Service Representative
LV= Life & Pensions —Hitchin
- £26.23 an hour
- Overtime
- Hybrid work
- Communication skills
- Employee assistance programme
- Employee discount
Television Licence Field Officer
Capita —Stevenage
- £31,650 a year
- Weekend availability
- Computer literacy
- Communication skills
- Flexible schedule
14d
Customer Retention Specialist Part Time
PayPoint —Welwyn Garden City
- £10,510 a year
- Part-time
- CRM software
- Organisational skills
- Communication skills
Quick apply
Customer Service Team Leader
Hertfordshire County Council —Welwyn Garden City
- £31,537 - £34,434 a year
- English
- Mentoring
- Training & development
Business Support Officer
Hertfordshire County Council —Stevenage
- £25,583 - £28,412 a year
- Full-time
- Remote
- Administrative experience
- Organisational skills
- Communication skills
[Belmont and Knott Ltd.] International Trading Assistant
Belmont and Knott Ltd. —Stevenage
- From £32,000 a year
- 8 hour shift
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Free parking
Quick apply
Remote Appointment Setter (Work From Home, Flexible Hours)
Bifrost Studios —London
- £1,000 a month
- Full-time
- Remote
- English
- Restaurant
- Work from home
- Flexible schedule
Quick apply
7h
Office Assistant
SWR Motorsport Ltd —Harlow
- From £27,000 a year
- Full-time
- Microsoft Word
- Microsoft Outlook
- Inventory control
- Free parking
Quick apply

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on call jobs near datchworth, hrt

Call Centre (Collections) 8am-12pm Monday to Friday

Insurance Collections Bureau Ltd -
Welwyn Garden City

Quick apply

Job details

Permanent | Part-time
£12.71 an hour

Benefits

On-site parking

Qualifications

Live chat
Financial Conduct Authority guidelines
Customer service call handling
Accounts payable
Computer literacy
Stakeholder liaison
Outbound debtor call management
Arrears management
Accounts Receivable Credit Control
Data entry
Financial services
Customer interaction
Outbound calling
Retail experience
Communication skills

Full job description

About Us

Insurance Collections Bureau Ltd is a growing and professional debt recovery agency specialising in insurance-related collections. We work on behalf of leading insurance brokers and financial services organisations, helping customers find realistic and sustainable solutions to outstanding balances.

We’re looking for two motivated and confident individuals to join our team. Previous collections experience is helpful, but not essential — full training will be provided.

The Role

This is a telephone-based customer service and negotiation role where you’ll speak with customers to help resolve outstanding accounts in a fair, professional, and compliant manner.

You’ll work within a supportive team environment and be expected to communicate confidently, listen carefully, and treat customers fairly at all times.

Key Responsibilities

Make and receive customer telephone calls using both manual and automated dialler systems
Discuss outstanding balances and negotiate suitable payment solutions
Take secure card payments over the telephone
Arrange payment plans and discuss settlement opportunities where appropriate
Identify and respond appropriately to customer disputes, financial difficulty, and vulnerability
Accurately update account notes and apply the correct account statuses
Complete customer callbacks within agreed timeframes
Liaise with clients where further information or clarification is required
Support Live Chat activity when required
Work towards individual and team performance targets
Adhere to company procedures, FCA guidance, data protection, and information security requirements

What We’re Looking For

Strong communication and listening skills
Positive and professional attitude
Confidence speaking with customers on the telephone
Good attention to detail
Reliable and organised approach to work
Ability to remain calm and professional in challenging conversations
Basic IT and computer skills
GCSEs (or equivalent) preferred

Previous experience in collections, customer service, retail, contact centres, or telephone-based roles would be beneficial, but is not essential.

Shift Pattern

Monday to Friday between 8am to 1pm
Minimum 15 hours per week
Maximum 25 hours per week
One Saturday per month: 9:00am – 12:00pm

Benefits

Full training provided
Supportive team environment
On-site parking
Opportunity to gain experience within a regulated financial services environment

Work Location

In person – Welwyn Garden City

Job Types: Part-time, Permanent

Pay: £12.71 per hour

Benefits:

On-site parking

Experience:

Call Centre: 1 year (preferred)

Location:

Welwyn Garden City AL7 2AA (preferred)

Work Location: In person

Quick apply

Refine Your Search

on call jobs in datchworth, hrt

Call Centre (Collections) 8am-12pm Monday to Friday

Customer Service Advisor

Short-term Temporary Team Member

Team Member

Customer Care Associate - Remote (Night Shift)

Customer Representative - Welwyn Garden City

Call Centre (Collections) 9am-1pm Monday to Friday

Contact Centre Advisor

JUNIOR SALES CONSULTANT

Team Member (Stock)

Contract Administrator

Financial Based Telesales

Customer Service Representative

Television Licence Field Officer

Customer Retention Specialist Part Time

Customer Service Team Leader

Business Support Officer

[Belmont and Knott Ltd.] International Trading Assistant

Remote Appointment Setter (Work From Home, Flexible Hours)

Office Assistant

I want to receive the latest job alerts for on call in datchworth, hrt

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