Client services Work, Jobs in Doune, Stg (with Salaries)

Business Analyst
Diligenta —Stirling
- £41,400 - £51,750 a year
- Full-time
- Communication skills
- Negotiation
- Employee assistance programme
Quick apply
Client Services Advisor
Jones Whyte —Glasgow
- Full-time
- Hybrid work
- Sales
- Customer service
- Microsoft Office
- Employee discount
Aviation Services & Travel Experience Executive
Millenium Air Travels Ltd —Glasgow
- £56,000 a year
- Full-time
- Microsoft Office
- Analysis skills
- Organisational skills
- Free parking
- Health & wellbeing programme
Quick apply
2h
Research Assistant Evidence and Evaluation (IMPACT)
University of Stirling —Stirling
- £31,236 - £37,694 a year
- Part-time
- Care experience
- Data analysis skills
- Master's degree
12d
Tactical Retail Merchandiser
eXPD8 —Callander
- £15 an hour
- Part-time
- Customer service
- Merchandising
- Communication skills
- Referral programme
Project Services & Client Delivery Manager
Alba Lacordero Project Services Ltd —Glasgow
- £64,000 a year
- PMP
- Engineering
- Project management
Quick apply
Jewellery Sales Assistant/Consultant
Ian Gallacher Jewellers —Stirling
- Up to £30,000 a year
- Full-time
- Bilingual
- Sales
- Customer service
- Employee discount
Quick apply
13d
Remote Typist Data Entry Specialist
Better Hearing Centers, Inc. —Bowling
- Full-time
- Remote
- Microsoft Office
- Data entry
- Typing
- Work from home
Quick apply
Operations & Administration Support
Stirling University Innovation Park Ltd —Stirling
- £25,000 a year
- Full-time
- Customer service
- Microsoft Office
- Administrative experience
- Free parking
- Annual leave
Quick apply
16h
Field Interviewer - Glasgow
the National Centre for Social Research —Glasgow
- £15.12 an hour
- Part-time
- Hybrid work
- English
- Travel
- Time management
- Annual leave
Quick apply
Research Assistant in Developmental Psychology
University of Stirling —Stirling
- £31,236 - £37,694 a year
- Part-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
Remote Data Processing Specialist
Better Hearing Centers, Inc. —Bowling
- Full-time
- Remote
- Microsoft Office
- Data entry
- Organisational skills
- Work from home
Quick apply
Agricultural Liaison Officers
Dalcour Maclaren —Stirling
- Military
- Driving
- Communication skills
- Free parking
- Annual leave
Quick apply
Showroom Assistant
The Bathroom Co Stirling —Stirling
- £12.90 an hour
- Full-time
- Sales
- Customer service
- Merchandising
Quick apply
Customer Service Advisor
Huntswood —Glasgow
- From £26,227 a year
- Full-time
- Hybrid work
- Microsoft Word
- Microsoft Outlook
- Customer service
- Store discount
- Health & wellbeing programme
Quick apply
6d
Social Media Officer
University of Stirling —Stirling
- Full-time
- Marketing
- Social media management
- Microsoft Office
4d
Customer Service Assistant
We Love Fundraising —Glasgow
- From £570 a week
- Full-time
- Bilingual
- Customer service
- No experience needed
- Referral programme
Quick apply
5d
Customer Care & Lead Generation Advisor
Bon Accord Life —Alloa
- £25,250 a year
- Full-time
- Sales
- Customer service
- Financial services
- Life insurance
- Sick pay
Quick apply
Sales Professional - Live chat
Chisholm Hunter Ltd —Glasgow
- £12.71 an hour
- Full-time
- Sales
- Customer service
- Employee discount
Quick apply
Employment Coordinator
Enable —Crieff
- £30,379 a year
- Customer service
- Communication skills
- Employee assistance programme

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client services jobs near doune, stg

Business Analyst

Diligenta -
Stirling

Quick apply

Job details

Full-time
£41,400 - £51,750 a year

Benefits

Cycle to work scheme
Company pension
Employee assistance programme

Qualifications

Pension
Business analysis
Visio
Business requirements
Communication skills
Negotiation

Full job description

Business Analyst

Who are Diligenta?

Diligenta's vision is to be acknowledged as Best-in-class Platform-based Life and Pensions Administration Service provider. Customer service is at the heart of everything we do, and our aim is to transform our clients' operations. A business that has been described as ‘home’ by existing employees, we drive a culture that is founded on positive change and development.

Summary of the role:

Excellent opportunity for an experienced Business Analyst to join our Analysis & Design Services team based in Stirling. As a Business Analyst you will be responsible for analysing business requirements, assessing the impact of change, investigating options, developing and recommending potential solutions to support business change delivery.

Benefits:

33 days including Bank Holidays
Eligibility for an annual discretionary bonus scheme
Personal and career development opportunities to progress your aspirations within the company as well as through our global parent company (Tata Consultancy Services)
Access to Perks at Work (an online discounted shopping platform) saving you money on a wide range of goods and services, including your weekly food shop, holidays and electrical goods.
Cycle to Work Scheme & Interest-free Season Ticket loans.
A companywide Wellbeing programme, including an Employee Assistance Programme and other benefits/resources to support your mental/physical and financial wellbeing.
A comprehensive set of Moments that Matter policies, such as Carer’s Leave, Foster Leave and Retirement Leave
A contributory company pension scheme where we match your contributions up to 6%, Group Life Assurance ('Death in Service') & Group Income Protection

What you’ll be doing:

Work with transformation and the business stakeholders to ensure documented business requirements are accurately translated into solution options and system requirements.
Apply appropriate analytical methods and techniques, to shape and define business solutions (e.g. processes and operational changes), documenting them in accordance with agreed format and quality standards.
Interpret legislative and regulatory requirements and/or changes in order to assess the wider impact on business processes and system solutions.
Consult with the business stakeholders to understand and evaluate the impacts of change, documenting as is/to be process models.
Consult with the business, transformation and strategic partners to identify, understand and challenge business issues and problems in order to explore underlying causes and recommend appropriate solutions or courses of action.
Document & articulate the impact of proposed solutions on benefits, costs and risks, in order to inform project and business decisions.
Support business acceptance testing activities, contributing to production Testing Strategy/Plans and providing an escalation point for queries and issues arising from the Testing team.

What we’re looking for:

A proven background within a similar Business Analyst role gained within a financial services environment, ideally Life and Pensions.
Strong interpersonal skills and confidence to select and apply relevant analytical and process engineering tools.
Strong written and verbal communication skills and the ability to influence and negotiate with stakeholders at all levels.
Strong attention to detail, good fact-finding skills and ability to make evaluative judgments based on both quantitative and qualitative information.
Able to use different techniques to elicit and capture business requirements, understanding which are best suited to a particular need.
Understands financial considerations and potential financial impacts of requirements and solutions options.
General understanding of project methodologies and approaches.
Working knowledge of business analysis and information/data presentation techniques, including the standard MS software applications and Visio.
A systematic, disciplined and analytical approach to problem solving.

If you need any help or adjustments during the recruitment process, please let us know.

Ready to take the next step in your career? Apply today and become part of our innovative team!

Quick apply

Refine Your Search

client services jobs in doune, stg

Business Analyst

Client Services Advisor

Aviation Services & Travel Experience Executive

Research Assistant Evidence and Evaluation (IMPACT)

Tactical Retail Merchandiser

Project Services & Client Delivery Manager

Jewellery Sales Assistant/Consultant

Remote Typist Data Entry Specialist

Operations & Administration Support

Field Interviewer - Glasgow

Research Assistant in Developmental Psychology

Remote Data Processing Specialist

Agricultural Liaison Officers

Showroom Assistant

Customer Service Advisor

Social Media Officer

Customer Service Assistant

Customer Care & Lead Generation Advisor

Sales Professional - Live chat

Employment Coordinator

I want to receive the latest job alerts for client services in doune, stg

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