Fashion Work, Jobs in Dudbridge, Gls (with Salaries)

Customer Relations, E-commerce & Studio Manager
Shibumi —Stroud
- £30,000 - £34,000 a year
- Part-time
- Management
- Supervising experience
- In-person
- Free parking
- Employee discount
Quick apply
5d
Visual Merchandiser
Holland Cooper —Cheltenham
- £36,000 - £39,000 a year
- Full-time
- AutoCAD
- Merchandising
- Organisational skills
- Store discount
- Employee assistance programme
Quick apply
5d
Junior Merchandiser
Gardiner Bros —Eastington
- £28,000 a year
- Full-time
- Merchandising
- Data analysis skills
- Analysis skills
- Annual leave
- Employee discount
Quick apply
5d
Part Time Sales Associate, Calvin Klein - Cotswolds Designer Outlet
Calvin Klein —Tewkesbury
- Part-time
- Customer service
- Communication skills
Urban Outfitters Team Leader - Cheltenham, UK
Urban Outfitters —Cheltenham
- Part-time
- Customer service
- Training & development
- Retail management
- Annual leave
- Employee assistance programme
Cheltenham Deputy Manager
Schuh —Cheltenham
- Full-time
- Recruiting
- Training & development
- Retail management
- Relocation assistance
- Employee assistance programme
Charity Retail Manager - Gloucester
Emmaus Gloucestershire —Gloucester
- £29,238.40 a year
- Weekend availability
- Customer service
- Organisational skills
- In-person
- Free parking
- Annual leave
Quick apply
10d
Sales Associate
H.Samuel —Gloucester
- £12.71 an hour
- Part-time
- Customer service
- Employee discount
13d
Sales - Sales Advisor - UK
New Look —Patchway
- Part-time
- Customer service
20hr Part Time Key Holder, Carvela, Bristol Cribbs Causeway
Kurt Geiger —Patchway
- Part-time
- Customer service
- Communication skills
- Employee discount
Quick apply
Style Advisor
Mint Velvet —Cheltenham
- Part-time
- Customer service
- Employee discount
Quick apply
Assistant Store Manager (Part-Time)
Pandora Jewelry —Cheltenham
- £25,000 - £38,400 a year
- Part-time
- Customer service
- Organisational skills
- Training & development
- Employee discount
Retail Sales Assistant (Part-time)
Cavani —Cheltenham
- £10.85 - £12.71 an hour
- Part-time
- Customer service
- In-person
- Cash handling
- Employee discount
Quick apply
7d
Store Assistant Manager - 40 Hours - Sweaty Betty Cheltenham, England
Wolverine Worldwide —Cheltenham
- Weekend availability
- Supervising experience
- Retail management
- Leadership
- Flexible schedule
- Referral programme
Sales Assistant
The Danish Wardrobe Company —Cirencester
- Weekend availability
- Social media management
- Customer service
- Computer literacy
Quick apply
Assistant Branch Merchandiser
Superdry —Cheltenham
- Merchandising
- Analysis skills
- Store discount
- Annual leave
14d
Seasonal Brand Ambassador
NEXT —Bristol
- Part-time
- Customer service
- Employee discount
10d
Retail Sales Assistant
Cavani —Cheltenham
- £10.85 - £12.71 an hour
- Weekend availability
- Customer service
- In-person
- Cash handling
- Store discount
- Employee discount
Quick apply
7d
Urban Outfitters Team Leader - Bristol, UK
Urban Outfitters —Bristol
- Full-time
- Customer service
- Training & development
- Retail management
- Annual leave
- Employee assistance programme
14d
Supervisor
Flannels —Westfield
- £36,168 a year
- Full-time
- Supervising experience
- Training & development
- Retail management
- Employee discount
Quick apply

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Customer Relations, E-commerce & Studio Manager

Shibumi
Stroud

Quick apply

Job details

Part-time | Full-time
£30,000 - £34,000 a year
5 days ago

Benefits

Free parking
Company pension
Employee discount
Sick pay

Qualifications

Management
Returns processing
Fashion retail
E-commerce
Supervising experience
Customer support
Customer interaction
Communication skills

Full job description

Customer Experience & Studio Manager

Shibumi | Gloucestershire | 5 days per week (option for 4 days)
£30,000–£34,000 depending on experience

4-day option: pro rata.

Shibumi is an established independent fashion brand creating distinctive, timeless clothing in beautiful natural fabrics.

We are looking for an exceptionally organised, warm and stylish person to become a key part of our small team and take ownership of the day-to-day customer experience and smooth running of our showroom and studio.

This is a wonderfully varied role for someone who loves people, beautiful clothes and getting things organised and who takes real satisfaction from making sure everything is done properly.

You might spend one day styling customers in our showroom and another managing orders, liaising with our production team in India, updating Shopify or making sure everything behind the scenes is running smoothly.

This is ideally a five day a week role, although we are very happy to consider four days for the right candidate.

The role

You will be responsible for:

Welcoming and styling customers during private showroom appointments
Providing exceptional, personal customer service by email, telephone and in person
Helping customers choose colours, shapes and outfits that make them look and feel wonderful
Managing customer orders from purchase through to delivery
Liaising with our production team in India and following up outstanding orders
Preparing and sending our weekly production order
Keeping customers informed about deliveries and resolving problems when they arise
Managing Shopify, including products, stock, collections, prices and website updates
Helping keep the online shop accurate, organised and beautifully presented
Processing returns and exchanges
Maintaining customer records, digital files and general administration
Supporting occasional shows and events
Proactively spotting what needs doing and getting on with it

There is a separate team member responsible for ironing/steaming, wrapping and dispatching orders, and marketing is managed separately.

This is not a marketing role, although someone with a good eye may occasionally help capture content or support the marketing person with imagery, styling and ideas.

About you

The right person will be:

Exceptional with customers
Highly organised and reliable
Stylish, with a natural eye for colour, clothes and proportion
Proactive and able to work independently
Calm, persistent and good at following things through
Confident juggling several priorities without letting things slip
Digitally confident and comfortable learning new systems
A strong communicator, both written and verbal
Someone who notices details and takes real pride in doing a job well

Shopify experience would be a real advantage, although we are happy to train someone who is digitally confident and learns quickly.

Experience could come from fashion, premium retail, bridal, interiors, hospitality, ecommerce, client services or another highly customer focused environment.

We care far more about your customer instinct, organisation, reliability and eye for style than formal qualifications.

About Shibumi

Shibumi has been creating colourful, individual clothing for over 22 years.

We are a small independent business with a lot of heart, and this role will be an important one within the team. You'll work closely with Ruth, our Founder & Creative Director, while having real ownership of the customer experience and smooth day-to-day running of the showroom and studio.

This role would particularly suit someone who enjoys people, beautiful clothes, responsibility and organisation, and who likes being an important part of a small business rather than one small cog in a large organisation.

Hours & salary

5 days per week, based at our Gloucestershire showroom, with the option of 4 days for the right candidate.

Our preference is for five days, but we are very happy to consider an exceptional candidate looking for a four-day working week.

Salary: £30,000–£34,000 per year, depending on experience (pro rata if working 4 days).

This is an in-person rather than remote position.

To apply

Please send your CV with a short note telling us:

Why Shibumi and this particular role appeal to you?
What experience you have that you feel is most relevant?
Whether you are looking for four or five days per week?
Your availability to start

We'd particularly love to hear from someone who thinks:

“I love people, I love beautiful clothes, I'm incredibly organised — and I get enormous satisfaction from making things run properly.”

Pay: £30,000.00-£34,000.00 per year

Benefits:

Company pension
Employee discount
Free parking
Sick pay

Application question(s):

Must be highly organised
Must have a great eye for style and colour

Experience:

Fashion retail: 5 years (preferred)
Customer Service : 5 years (preferred)

Work Location: In person

Quick apply

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