Work from home Work, Jobs in Dunfermline, Sct (with Salaries)

Customer Services Coordinator
Heatsafe Heating Ltd —Falkirk
- £25,000 - £28,000 a year
- Part-time
- Remote
- Customer service
- English
- Administrative experience
Quick apply
4d
Customer Care Coordinator
Public Library of Science —Edinburgh
- £24,000 - £26,000 a year
- Remote
- CRM software
- Customer service
- Salesforce
Learning & Development Officer
Fife Council —Fife
- £43,437.09 - £47,604.34 a year
- Part-time
- Remote
- Travel
- Employee discount
Letting Agent
The Letting Experts —Dunfermline
- £70,000 - £100,000 a year
- Remote
Quick apply
Information Assistant
Perth & Kinross Council —Perth
- £28,812 - £31,346 a year
- Temporary
- Remote
- Communication skills
- Work from home
2d
Scheduler - Older People's Services
Fife Council —Fife
- £26,786.83 - £29,170.80 a year
- Full-time
- Remote
- Travel
- IT
- Computer skills
- Employee discount
10d
Retail Area Support Officer
OCS Group —Edinburgh
- £13.10 an hour
- Weekend availability
- Remote
- Communication skills
Quick apply
Dual Fuel Auditor
Sureserve —Edinburgh
- £39,973 a year
- Remote
- Microsoft Office
- Annual leave
- Employee assistance programme
Quick apply
Tier 2 Escalation Specialist
Smartsheet —Edinburgh
- Remote
- CRM software
- Salesforce
- Java
- Flexitime
12d
PLOS Medicine Associate Editor- 12 Month FTC
Public Library of Science —Edinburgh
- £35,000 - £47,000 a year
- Remote
- Doctoral degree
- Communication skills
12d
Apprentice Employability Project Officer
Fife Council —Kirkcaldy
- £14,585.40 - £23,336.64 a year
- Full-time
- Remote
- Microsoft Powerpoint
- Travel
- Computer skills
- Employee discount
BTS Project Co-ordinator
Fife Council —Glenrothes
- £43,437.09 - £47,604.34 a year
- Full-time
- Remote
- Microsoft Office
- Project management
- Travel
- Employee discount
2d
Senior Database Administrator
PODFather —Edinburgh
- £60,000 - £70,000 a year
- Full-time
- Remote
- SQL
- AWS
- Free parking
- Employee assistance programme
Paid Social Manager
Soar With Us —Edinburgh
- £40,000 - £45,000 a year
- Full-time
- Remote
- Communication skills
- Annual leave
- Life insurance
Quick apply
Business Energy Advisor- Client Manager
Energy Saving Trust —Edinburgh
- £29,513 a year
- Full-time
- Remote
- Customer service
- Work from home
1d
Pensions Governance and Risk Manager
Fife Council —Glenrothes
- £57,196.54 - £62,583.94 a year
- Full-time
- Remote
- Analysis skills
- Travel
- Employee discount
Service Manager (Older Peoples Services)
Fife Council —Fife
- £70,430.40 - £84,227.40 a year
- Full-time
- Remote
- Analysis skills
- Presentation skills
- Travel
- Employee discount
Co-ordinator Fife Violence Against Women Partnership
Fife Council —Kirkcaldy
- £47,604.34 - £57,196.54 a year
- Part-time
- Remote
- Travel
- Employee discount
Concierge Security Officer
OCS Group —Edinburgh
- £13.45 an hour
- 12 hour shift
- Remote
- Customer service
- Communication skills
Quick apply
Renewable Energy Development Advisor - Associate
Savills —Edinburgh
- Full-time
- Remote
- Negotiation
- Annual leave

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Customer Services Coordinator

Heatsafe Heating Ltd
Falkirk

Quick apply

Job details

Part-time
£25,000 - £28,000 a year
4 days ago

Benefits

Company pension

Qualifications

Customer service
English
Administrative experience
Organisational skills
Phone etiquette
Communication skills

Full job description

Customer Services Coordinator – Part Time, 22.5 hours a week, £25-28k pro-rata Falkirk (home based)

About the Role:

We are a small plumbing and heating business rooted in strong values and committed to providing top-quality service to our customers.

Due to significant growth driven by a growing reputation for excellence and customer satisfaction we are seeking an experienced Customer Services Coordinator.

As part of this enthusiastic and tight-knit team, you'll have the opportunity to contribute to the ongoing development and success of the business, while enjoying support and camaraderie.

You will play a crucial role in ensuring exceptional customer service and operational efficiency. As the primary point of contact for customer enquiries, you'll manage job scheduling, the ordering of materials, and provide essential administrative support.

The business is in the process of implementing a new job management system, ServiceM8, therefore the ideal candidate would have experience of this system or one that is similar.

The role is home based and we envisage the role becoming full time as the business continues to grow over the next 6 months.

Although home based, the successful person will be required to attend monthly meetings in Falkirk.

Key Responsibilities:

Handle customer enquiries via phone, email, and in-person, providing accurate information on services, pricing, and scheduling using ServiceM8.
Coordinate and schedule jobs for our plumbing and heating team, optimising resource allocation and ensuring effective communication with customers about appointments.
Manage the procurement of materials and supplies, including vendor sourcing, order placement, and delivery tracking.
Provide comprehensive administrative support, including preparing quotes, maintaining records, updating databases, and generating reports.
Conduct post-service follow-ups with customers to ensure satisfaction and address any concerns.
Organise and maintain electronic and paper files for customer enquiries, job schedules, and material orders.
Collaborate with engineers, management, and suppliers to ensure smooth operations and clear communication.

Qualifications:

Proven experience in customer service or administrative support, ideally within the construction or trade industries.
Excellent verbal and written communication skills, with a talent for engaging effectively with customers and colleagues.
Strong organisational skills, meticulous attention to detail, and the ability to juggle multiple tasks efficiently.

If you are proactive and passionate about customer service, with excellent organisational skills, we would love to hear from you!

Why Join Us

Competitive salary £25,000 - £28,000 pro-rata
20 days holiday pro-rata
Pension
Be part of a small, supportive team where your ideas and input truly make a difference.
Help shape the growth of a business that values quality, teamwork, and innovation.

Pay: £25,000.00-£28,000.00 per year

Application question(s):

Do you have experience of working from home?
Do you have the capacity to do full time hours in the near future?
Have you worked within a construction or trade business?

Work Location: Remote

Quick apply

Refine Your Search

work from home jobs in dunfermline, sct

Customer Services Coordinator

Customer Care Coordinator

Learning & Development Officer

Letting Agent

Information Assistant

Scheduler - Older People's Services

Retail Area Support Officer

Dual Fuel Auditor

Tier 2 Escalation Specialist

PLOS Medicine Associate Editor- 12 Month FTC

Apprentice Employability Project Officer

BTS Project Co-ordinator

Senior Database Administrator

Paid Social Manager

Business Energy Advisor- Client Manager

Pensions Governance and Risk Manager

Service Manager (Older Peoples Services)

Co-ordinator Fife Violence Against Women Partnership

Concierge Security Officer

Renewable Energy Development Advisor - Associate

I want to receive the latest job alerts for work from home in dunfermline, sct

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