Parts advisor Work, Jobs in Dursley, Gls (with Salaries)

Customer Service Administrator
Smiths Gloucester Limited —Gloucester
- £29,500 a year
- Administrative experience
- Free parking
- Employee discount
Quick apply
Strategic Relationship Manager
Ecotricity —Stroud
- £35,000 a year
- Full-time
- Hybrid work
- CRM software
- Analysis skills
- Presentation skills
- Free parking
- Work from home
Quick apply
10d
Customer Renewals Advisor
RAC —Bristol
- £27,805.99 a year
- Computer literacy
- Computer skills
- Employee discount
Technical Product Advisor
Vastern Timber —Swindon
- £30,000 a year
- Full-time
- Sales
- Customer service
- English
- Free parking
- Employee discount
Quick apply
Senior Service Advisor
Mon Motors —Gloucester
- Full-time
- Customer service
- In-person
- Cash handling
- Free parking
- Annual leave
Quick apply
Parts Advisor
Mustoe's Vehicle Repair —Caldicot
- £25,420 - £35,000 a year
- Full-time
- Bilingual
- Organisational skills
- In-person
Quick apply
Customer Service Advisor - Monday to Friday
Curo —Bath
- £26,265 - £29,829 a year
- Full-time
- Hybrid work
- Computer literacy
- Computer skills
- Communication skills
- Annual leave
- Employee assistance programme
Quick apply
Customer Service Advisor
ProCook —Haresfield
- £13.47 an hour
- Weekend availability
- Hybrid work
- Communication skills
- Free parking
- Annual leave
Quick apply
2d
Showroom Advisor
B&Q —Yate
- £14.10 an hour
- Part-time
- Customer service
- Communication skills
- Annual leave
- Employee assistance programme
Sales Advisor
The White Company —Bristol
- Cash handling
- Employee discount
8d
Senior Customer Success Manager
SBS —Bristol
- Hybrid work
- Communication skills
- Annual leave
12d
Assistant Service Manager
Mon Motors —Bristol
- Full-time
- Customer service
- Continuous improvement
- Conflict management
Quick apply
5d
Parts Advisor - Mazda/FCA
Johnsons Cars —Swindon
- £26,650 a year
- Full-time
- Organisational skills
- Communication skills
- Employee discount
Mercedes-Benz Parts Advisor
Sytner —Gloucester
- Weekend availability
- Communication skills
- Employee discount
Legal Inbound Support Agent (Part Time)
RAC —Bristol
- Computer skills
- Communication skills
- Annual leave
- Employee discount
6d
Customer Service Administrator
Optima Health —Bristol
- £26,227.50 a year
- Monday to Friday
- Writing skills
- Computer skills
- Communication skills
- Paid training
- Annual leave
7d
Virtual Key Account Manager
IQVIA —Bristol
- Full-time
- Remote
- Work from home
- Employee discount
Jaguar Land Rover Service Advisor
Sytner —Bristol
- Weekend availability
- Organisational skills
- Employee discount
Customer Advisor
Boots —Bristol
- Part-time
- In-person
- Employee assistance programme
- Employee discount
13d
Team Leader
The Perfume Shop —Cotswolds
- £14.49 an hour
- Mentoring
- Leadership
- Employee discount
5d

I want to receive the latest job alerts for parts advisor in dursley, gls

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

parts advisor jobs near dursley, gls

Customer Service Administrator

Smiths Gloucester Limited -
Gloucester

Quick apply

Job details

£29,500 a year

Benefits

Free parking
Discounted gym membership
Employee discount
On-site parking

Qualifications

Customer service call handling
Inbound customer enquiry call handling
Administrative support experience
Administrative experience
Appointment booking and call handling
Customer support
Customer interaction

Full job description

We are looking for an experienced administrator who also has customer service experience. The successful candidate must have a minimum of 3 years experience in both administration and customer service to be successful.

Who are we?

Smiths (Gloucester) Ltd is a family run business owned and run by the Smith family since 1982. Smiths has grown from a single owner-operated plant hire company to a multifaceted group with family values still firmly at the heart of each project undertaken. With depots in Avonmouth, Cardiff, Gloucester, Stonehouse and Tewkesbury we operate predominately across the South-West of England. We specialise in Construction, Waste Management, Plant Hire, Demolition and Transport operations.

What we're looking for?

We are looking for an experienced and enthusiastic Customer Service Advisor to join our team. This role is ideal for a highly organised individual who enjoys working in a fast-paced environment, thrives on customer interaction, and takes pride in delivering outstanding service. The successful candidate will have a minimum of three years' administration experience across a range of administrative functions. As the first point of contact for our customers, you will be responsible for handling incoming calls and emails, responding to enquiries, scheduling services on the company system, and ensuring every customer receives a professional, efficient, and positive experience.

The successful candidate will work closely with the transport, operations, sales, weighbridge, and finance teams to ensure customer requirements are met efficiently and accurately.

Hours: 08:00 - 17:00 Monday - Friday

08:00 - 12:00 Sat (1 in 4 Working Saturdays)

Salary: £29,500

Responsibilities for the Role?

Professionally manage incoming telephone calls, emails, web enquiries and customer visits.
Provide customers with information on waste collections, skips, hook bins, recycling services, , and other company services.
Log, manage, and resolve customer enquiries in line with company procedures.
Deliver excellent customer service.
Maintain strong customer relationships
Support customers with service changes, additional collections, missed collections, exchanges, and cancellations.
Accurately input and maintain customer information and service requests on company systems, ensuring records are up to date; process orders, contract amendments, correspondence, and service requests; prepare quotations and service agreements as directed; generate reports and provide general administrative support as required.
Liaise with transport planners, depot teams, and operational staff to coordinate collection schedules, service changes, and customer requirements.
Monitor service delivery, proactively address issues, and assist in resolving missed collections and service-related concerns to ensure customer satisfaction.
Support business growth by identifying opportunities to upsell additional services, referring qualified leads to the Commercial or Sales Team, assisting with customer retention and contract renewals, and promoting recycling and sustainable waste management solutions.
Ensure compliance with company policies, waste management legislation, GDPR, and data protection requirements; maintain confidentiality of customer and company information at all times; and adhere to all health, safety, environmental, and quality standards and procedures.

What can we offer you?

Life Assurance Scheme
Free on-site Parking
Corporate gym membership discount
Annual Salary Review
Employee discount (50% on Skip Hire, other discounts on group services)
Progression opportunities
Be part of a progression family run business
24 hour unlimited access to mental health support

What are our core values?

If these values align with yours you are in the right place!

Honesty - We believe that honesty in all matters is the best policy.

Family values - We operate as a family unit with high moral standards, discipline and respect.

Hardworking - We are certain that nothing is impossible if you work hard enough at it.

Reliability - We pride ourselves on not letting people down and being true to our word.

Environmental sustainability - We aim to minimise the impact that our company has on the environment by reducing emissions and waste, and recycling a large proportion of our waste (90% plus). We truly believe in a greener future for generations to come.

Please apply if you are interested in this role and we will come back to you.

Quick apply

Refine Your Search

parts advisor jobs in dursley, gls

Customer Service Administrator

Strategic Relationship Manager

Customer Renewals Advisor

Technical Product Advisor

Senior Service Advisor

Parts Advisor

Customer Service Advisor - Monday to Friday

Customer Service Advisor

Showroom Advisor

Sales Advisor

Senior Customer Success Manager

Assistant Service Manager

Parts Advisor - Mazda/FCA

Mercedes-Benz Parts Advisor

Legal Inbound Support Agent (Part Time)

Customer Service Administrator

Virtual Key Account Manager

Jaguar Land Rover Service Advisor

Customer Advisor

Team Leader

I want to receive the latest job alerts for parts advisor in dursley, gls

Related Searches

Explore jobs in more locations

Who are we?

What we're looking for?

Responsibilities for the Role?

What can we offer you?

What are our core values?

Jobseeker tools

Employer Tools

Browse

Stay Connected