Service desk Work, Jobs in Eastwood, Ntt (with Salaries)

Customer Services Officer
Tuntum Housing Association —Nottingham
- From £27,969.99 a year
- Temporary
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Free parking
- Health & wellbeing programme
Quick apply
13d
Customer Service Specialist - Desk Based
Kone —Nottingham
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Outlook
11d
INFORMATION TECHNOLOGY - IT SUPPORT TECHNICIAN
MMD Mining Machinery Developments Ltd —Alfreton
- £26,000 - £32,000 a year
- Full-time
- Customer service
- Windows
- Microsoft Office
- Free parking
- Store discount
Quick apply
13d
Desktop Support Engineer
Glo-networks Ltd —Derby
- £25,000 - £35,000 a year
- Full-time
- Remote
- Work from home
Quick apply
OPG Helpline Inbound Advisor – Contact Centre
Ministry of Justice —Nottingham
- £20,001 - £30,000 a year
- Part-time
- Hybrid work
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Annual leave
- Employee discount
4d
Customer Experience (CX) Advisor
Boots —Nottingham
- £25,652.88 a year
- Part-time
- Customer service
- IT
- Communication skills
- Employee assistance programme
- Employee discount
12d
2nd Line Support Analyst
nurtur.group —Derby
- Weekend availability
- Hybrid work
- Customer service
- SQL
- HTML
- Free parking
- Sick pay
10d
Service Desk Coordinator
Mark1 IT Solutions Ltd —Melton Mowbray
- £30,000 - £32,500 a year
- Full-time
- IT
- In-person
- Communication skills
- Free parking
Quick apply
13d
Service Desk Operations Manager
Computacenter —Derby
- Customer service
- Microsoft Office
- Organisational skills
10d
Administrator/Receptionist
Netherfield Forum —Nottingham
- £13,520 - £13,676 a year
- Part-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Free parking
Quick apply
5d
Service Desk Team Manager
MHR INTERNATIONAL UK LIMITED —Nottingham
- Leadership
- Communication skills
- Employee discount
- Referral programme
Technical Support
20i Ltd —Mansfield
- £25,000 a year
- Weekend availability
- Computer Science
- Customer service
- JavaScript
- Free parking
Quick apply
Front of House Receptionist (Nottingham)
Switch Up —Nottingham
- Part-time
- Customer service
- Administrative experience
- Travel
- Paid training
- Gym membership
4d
Second Line Analyst
Computacenter —Nottingham
- Organisational skills
- SharePoint
- Communication skills
Administrator (Fixed Term)
University of Nottingham —Nottingham
- £26,908 - £28,890 a year
- Monday to Friday
- Customer service
- Organisational skills
- Work from home
- Employee discount
3d
Desktop Support Analyst - Derby
Brightwell —Derby
- Azure
- Customer service
- Windows
- Free parking
- Employee assistance programme
Digital Transformation - IT Service Support Agent
Post Office Ltd —Chesterfield
- Full-time
- Analysis skills
- IT
- Communication skills
- Annual leave
- Employee assistance programme
2d
Office Administrator and Sales Assistant
JTS Biker Clothing —Coalville
- £26,500 - £28,000 a year
- Weekend availability
- Customer service
- Administrative experience
- Computer skills
- Employee discount
Quick apply
3d
IT Support Technician 2nd Line
iZan Business Solutions —Newark-on-Trent
- £26,500 - £31,000 a year
- Full-time
- Azure
- Customer service
- Analysis skills
- Free parking
- Annual leave
Quick apply
8h
Dropbox Hypercare - IT Service Support Agent
Post Office Ltd —Chesterfield
- Full-time
- Analysis skills
- IT
- Communication skills
- Annual leave
- Employee assistance programme
2d

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service desk jobs near eastwood, ntt

Customer Services Officer

Tuntum Housing Association -
Nottingham

Quick apply

Job details

Temporary | Full-time
From £27,969.99 a year
13 days ago

Benefits

Free parking
Casual dress
Health & wellbeing programme
Annual leave
Company pension
Company events
Private medical insurance
Sick pay
On-site parking

Qualifications

Microsoft Word
Microsoft Excel
Microsoft Outlook
Customer service
GCSE
English
Microsoft Office
IT

Full job description

Customer Services Officer (9 Months Fixed Term)

37 hours per week (Monday–Friday)
£27,969.99 per annum (Scale 5)
Closing date: 31st July 2026
Interviews: w/c 10th August 2026
Start date: As soon as possible

Be the Voice of Tuntum Housing Association – Where Customers Come First

We are looking for a professional and resident-focused Customer Services Officer to join Tuntum Housing Association on a 9 month fixed term contract.

This is more than a front desk or call-handling role. You will be the first point of contact for our residents, leaseholders and stakeholders — setting the tone for every interaction and ensuring people feel listened to, supported and respected.

As a proud BME-led housing association with strong community roots, we operate within a focused geographical area, meaning your work has visible impact every day.

If you are calm under pressure, solution-focused and genuinely care about delivering excellent customer service, we would love to hear from you.

About the Role

Reporting to the Customer Excellence Manager, you will:

Welcome residents and visitors, creating a professional first impression
Handle calls, emails and enquiries relating to housing, repairs, rent and estate matters
Resolve issues at first contact wherever possible
Support complaints, compliments and ASB reports in line with policy
Raise and monitor repair orders
Process payments and manage direct debit requests
Promote digital access and empower residents to self-serve
Maintain accurate records in line with GDPR and regulatory standards
Contribute to achieving Tenant Satisfaction Measures

This role plays a key part in delivering high-quality, compliant and customer-focused housing services .

About You

You will be:

Customer focused and solution-oriented
Confident managing difficult conversations
Organised and able to prioritise competing tasks
Experienced in customer service, housing, council or similar public-facing environments
Comfortable using Microsoft Office systems
A positive and collaborative team member

An understanding of social housing is desirable.

Why Work for Tuntum?

At Tuntum, we are small enough for you to make a real difference — but ambitious enough to invest in our people.

We are a people-first organisation with approachable leadership and a strong community ethos.

We offer:

25 days annual leave (rising to 30 with service) plus public holidays
Your birthday off each year
Pension scheme
Westfield Health cover from day one
Access to Housing Perks
Learning and development opportunities
A supportive and inclusive working environment

Although this is a fixed-term role, it offers excellent exposure across housing operations, compliance and customer excellence , making it a strong opportunity to build experience and develop your housing career.

Further Information

The full Job Description and Person Specification can be found:

On our website www. tuntum.co.uk/careers/
By requesting a copy via email from: [email protected]

How to Apply

You can apply quickly via Indeed.

Alternatively, please send:

Your CV
A covering letter explaining why you are the best person for the role

To: Christina Morgan-Danvers - [email protected]

We are looking for someone who can start as soon as possible.

Equality, Diversity & Inclusion

Tuntum Housing Association is an equal opportunities employer. We are committed to building a diverse workforce that reflects the communities we serve and welcome applications from all suitably qualified candidates.

As a proud BME-led housing association, inclusion and fairness are central to our values and the way we work.

Pay: From £27,969.99 per year

Benefits:

Casual dress
Company events
Company pension
Free parking
Health & wellbeing programme
On-site parking
Private medical insurance
Sick pay

Education:

GCSE or equivalent (preferred)

Experience:

customer service: 2 years (required)

Work Location: In person

Quick apply

Refine Your Search

service desk jobs in eastwood, ntt

Customer Services Officer

Customer Service Specialist - Desk Based

INFORMATION TECHNOLOGY - IT SUPPORT TECHNICIAN

Desktop Support Engineer

OPG Helpline Inbound Advisor – Contact Centre

Customer Experience (CX) Advisor

2nd Line Support Analyst

Service Desk Coordinator

Service Desk Operations Manager

Administrator/Receptionist

Service Desk Team Manager

Technical Support

Front of House Receptionist (Nottingham)

Second Line Analyst

Administrator (Fixed Term)

Desktop Support Analyst - Derby

Digital Transformation - IT Service Support Agent

Office Administrator and Sales Assistant

IT Support Technician 2nd Line

Dropbox Hypercare - IT Service Support Agent

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