Front office manager Work, Jobs in Edinburgh, Sct (with Salaries)

Front Office Supervisor
YOTEL Edinburgh —Edinburgh
- £14.26 an hour
- Full-time
- Hotel
- Front desk
- Referral programme
Quick apply
6d
Reception Manager
Hilton Edinburgh Carlton —Edinburgh
- Weekend availability
- Hotel
- Front desk
- Leadership
- Free parking
- Employee assistance programme
Quick apply
Office Coordinator
Mazars —Edinburgh
- Microsoft Powerpoint
- Microsoft Word
- Front desk
Front Desk Night Manager
Virgin Hotels —Edinburgh
- Full-time
- Computer literacy
- English
- Hotel
- Annual leave
- Employee assistance programme
Quick apply
4d
Guest Service Manager
Edinburgh Portobello Hotel Limited —Edinburgh
- £13.25 an hour
- Full-time
- Hotel
- Front desk
- In-person
Quick apply
23h
Reservations Co-ordinator
The Bruntsfield Hotel —Edinburgh
- £12.71 an hour
- Full-time
- Hotel
- Travel
- Organisational skills
- Employee discount
Front Office Supervisor
voco Edinburgh Royal Terrace —Edinburgh
- £28,851.68 a year
- Full-time
- Front desk
- Communication skills
- Employee discount
- Referral programme
Quick apply
13d
Operations Manager (Assistant Captain) - Moxy Edinburgh Airport
Hotel Co 51 —Edinburgh
- Full-time
- Bar
- English
- Hotel
- Employee discount
Quick apply
7d
Front Office Night Supervisor
The Balmoral —Edinburgh
- £27,000 - £32,000 a year
- Weekend availability
- Hotel
- Front desk
- Communication skills
- Employee assistance programme
- Employee discount
Receptionist
Aramark —Edinburgh
- £28,000 a year
- Weekend availability
- Microsoft Powerpoint
- Microsoft Word
- Hospitality
- Free parking
- Gym membership
5d
Assistant Manager
Five Guys UK —Edinburgh
- From £35,870 a year
- Weekend availability
- Sales
- Restaurant management
- Quick service & fast food restaurant
- Annual leave
- Employee assistance programme
Reception Supervisor
DoubleTree by Hilton Edinburgh City Centre —Edinburgh
- £28,337.92 a year
- Full-time
- Hotel
- Front desk
- Restaurant
- Employee discount
- Referral programme
Quick apply
Receptionist (f/m/d)
MEININGER Hotels Group —Edinburgh
- Weekend availability
- English
- Hotel
- Front desk
- Language training provided
- Employee discount
Quick apply
Receptionist - Part-Time (f/m/d)
MEININGER Hotels Group —Edinburgh
- Part-time
- English
- Hotel
- Front desk
- Language training provided
- Employee discount
Quick apply
Receptionist
The Bruntsfield Hotel —Edinburgh
- £12.71 an hour
- 8 hour shift
- Hotel
- Travel
- Organisational skills
- Employee assistance programme
- Employee discount
Quick apply
5d
Graduate Manager
Doubletree by Hilton Edinburgh Airport —Newbridge
- Full-time
- Bar
- Hotel
- Guest services
- Free parking
- Employee assistance programme
Quick apply
Assistant Night Manager
AccorHotel —Edinburgh
- Night shift
- Hotel
- Life insurance
Quick apply
5d
Assistant Night Manager
The Caledonian Edinburgh —Edinburgh
- From £45 a day
- Full-time
- Hotel
- Communication skills
- Annual leave
Quick apply
12d
Support Assistant
Fife Council —Buckhaven
- £25,604.23 - £26,786.83 a year
- Full-time
- Word processing
- Microsoft Office
- Administrative experience
- Employee discount
22h
Night Receptionist- Part-Time (f/m/d)
MEININGER Hotels Group —Edinburgh
- Part-time
- English
- Hotel
- Front desk
- Language training provided
- Employee discount
Quick apply

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Front Office Supervisor

YOTEL Edinburgh -
Edinburgh

Quick apply

Job details

Full-time
£14.26 an hour
6 days ago

Benefits

Referral programme

Qualifications

Front of house supervision
Guest relations
Shift management
Front desk
Night audit bookkeeping
Team motivation leadership
Hotel front office operations

Full job description

At YOTEL, we believe in challenging the status quo through smart design and seamless experiences. Located in the heart of Edinburgh’s vibrant city centre, our hotel blends tech savvy service with stylish and functional spaces to surprise and delight our guests. Reception is the hub of the guest experience at YOTEL – It’s our version of reception, concierge, and guest relations all rolled into one. As Reception Supervisor, you’ll lead the crew to deliver exceptional first impressions, problem solving on the fly, and ensuring every guest interaction reflects YOTEL’s unique personality and standards. You will also lead by example and be responsible for but not limited to ensure the greeting of all YOTEL guests, and that assistance is given with luggage as needed. You’ll supervise day-to-day operations, support training, and work closely with other departments to deliver a seamless and memorable guest journey.

All responsibilities shall be carried out in a timely, accurate, and professional manner, in accordance with YOTEL’s core values.

Key Roles and Responsibilities

Take ownership of the Reception operation during shifts, ensuring service standards, efficiency, and guest experience are consistently delivered
Lead by example in delivering exceptional guest service, ensuring all guests are welcomed and engaged in line with YOTEL standards
Execute guest room moves as needed and communicate such to Housekeeping Manager and/or Housekeeping Supervisors.
Learn the Hotel night audit systems and perform respective duties when scheduled to work the night audit shift.
Solicit and communicate guest feedback for continuous improvement.
Handle escalated guest concerns and make operational decisions to resolve issues effectively
Work closely with Housekeeping, Fix-It and F&B to ensure the guest journey is seamless from start to finish
Demonstrate self-confidence, energy and enthusiasm at all times.
Extend professionalism and courtesy to crew members and guests at all times.
Attend pre-shift meetings and be current on all in-house events and citywide attractions.
Attend Reception meetings and actively participate and lead.
Support the Reception manager in delivering operational objectives and ensuring team accountability across all shifts
Provide and assist guests with general services and information that enhances the YOTEL guest experience.
Maintain current listings of area attractions, activities and transportation timetables.
Maintain and ensure awareness of the hotel information including any outlet hours of operation and upcoming events.
Ensure thorough knowledge of safety and emergency procedures.
Maintain absolute cleanliness and ordinance of all areas and displays at Reception.
Lead and cover the shift in the absence of Reception Manager ensuring Reception Crew is performing as per YOTEL standards.
Lead the Reception Crew members by example and motivate them.
Alongside these key roles and responsibilities, the incumbent of the role will be required to demonstrate the fundamentals of the company’s values
Supervise, support and delegate tasks to Reception crew to ensure smooth shift operations
Monitor team performance during shifts and provide real-time coaching and feedback

What we offer

A supportive and inclusive working environment
Meals on Duty: Fuel your success with free meals on duty, ensuring your nourished and ready to conquer challenges during your work hours
Long service incentives: Dedication deserves celebration! Our long service incentives honor your commitment with special rewards and recognition for your loyalty over the years
Refer a Friend Scheme: Spread the word and reap the rewards
Complimentary use of our well-equipped on-site gym
Discounted room rates

And many more...

Does this sound like you want to take part? If so, we’d love to hear from you.

INDFOH

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Refine Your Search

front office manager jobs in edinburgh, sct

Front Office Supervisor

Reception Manager

Office Coordinator

Front Desk Night Manager

Guest Service Manager

Reservations Co-ordinator

Front Office Supervisor

Operations Manager (Assistant Captain) - Moxy Edinburgh Airport

Front Office Night Supervisor

Receptionist

Assistant Manager

Reception Supervisor

Receptionist (f/m/d)

Receptionist - Part-Time (f/m/d)

Receptionist

Graduate Manager

Assistant Night Manager

Assistant Night Manager

Support Assistant

Night Receptionist- Part-Time (f/m/d)

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