Assistant service delivery manager Work, Jobs in Exeter, Dev (with Salaries)

Assistant Service Delivery Manager
SUEZ —Exeter
- £44,432 a year
- Full-time
- Microsoft Word
- Data analysis skills
- Analysis skills
Permanent Part Time Trainer
First Care Ambulance Limited —Exeter
- £20,956 a year
- Part-time
- Education
- Mentoring
- Computer skills
Quick apply
4d
Customer Assistant
John Lewis & Partners —Exeter
- £13.00 - £13.25 an hour
- Weekend availability
- Customer service
- Computer literacy
- Merchandising
21h
Grand Flex Assistant
Grandir UK —Exeter
- Up to £13.21 an hour
- Experience working with children
- Annual leave
- Employee discount
Quick apply
11d
Sales Assistant at Tesco
The Entertainer at Tesco —Exeter
- £11.15 - £12.71 an hour
- Temporary
- Merchandising
Quick apply
10d
Supervisor 30 Hours
Exeter —Exeter
- £13.01 an hour
- Part-time
- Customer service
- Computer literacy
- Supervising experience
Quick apply
Pub Manager
St Annes Well Exeter —Exeter
- £24,420 - £35,000 a year
- Full-time
- Sales
- Customer service
- Supervising experience
- Relocation assistance
Quick apply
8d
Banking Operations- Client Support Assistant (6months FTC)
Arbuthnot Latham —Exeter
- Computer literacy
- Organisational skills
- Computer skills
9d
Assistant Restaurant Manager
Marine tavern —Dawlish
- £13 - £14 an hour
- Full-time
- Bar
- Inventory control
- Cooking
- Employee discount
Quick apply
Dispensary Lead
Rolle Medical Partnership —Lympstone
- £16 - £18 an hour
- Part-time
- Management
- Inventory control
- Customer service
Quick apply
Assistant-Branch Manager
STARK Group —Tiverton
- Full-time
- Team management
- Communication skills
- Employee discount
Assistant Manager
Exmouth —Exmouth
- £13.83 an hour
- Weekend availability
- Hospitality
- Customer service
- Restaurant management
- Paid training
- Annual leave
5d
Bar Supervisor
CL Hospitality limited —St. Leonards
- £13.25 - £18.00 an hour
- Part-time
- Hospitality
- Bar
- Inventory control
- Employee discount
Quick apply
6d
Bar/ Cafe Team Member (Casual)
Cofton Holidays —Exeter
- Up to £13 an hour
- Weekend availability
- Serving
- Bar
- Inventory control
- Employee discount
- Referral programme
Quick apply
Major Gifts Manager
The Donkey Sanctuary —Sidmouth
- Full-time
- Hybrid work
- Communication skills
- Free parking
- Employee discount
Dispenser
Boots —Okehampton
- £16 an hour
- Weekend availability
- Employee assistance programme
- Employee discount
Project Manager
The Donkey Sanctuary —Sidmouth
- Full-time
- Hybrid work
- Communication skills
- Free parking
- Employee discount
4d
Farm Supervisor- Trow Farm
The Donkey Sanctuary —Sidmouth
- Full-time
- Computer literacy
- Supervising experience
- Team management
- Free parking
- Employee discount
Assistant Branch Manager
STARK Group —Totnes
- Full-time
- Team management
- Communication skills
- Employee discount
Facilities Assistant
Torbay and South Devon NHS Foundation Trust —Newton Abbot
- £25,272 a year
- Part-time
- Hospital
- Cleaning
7d

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Assistant Service Delivery Manager

SUEZ -
Exeter

Apply Now

Job details

Permanent | Full-time
£44,432 a year

Benefits

Company pension

Qualifications

Microsoft Word
Driving Licence
Employee relations
Data analysis skills
Complaint handling
Performance management
Analysis skills
Continuous improvement
Organisational skills
Customer interaction
Leadership
Team motivation leadership
Communication skills
Operations leadership experience

Full job description

Are you an experienced operational leader with a background in Transport, Logistics, Waste Management or a similar fast-paced environment?

We are looking for an enthusiastic, driven and capable Assistant Service Delivery Manager to join our busy DCW Exeter operation and play a key role within our local leadership team.

At DCW, we’re committed to making our world a more sustainable place – a highly complex challenge. That’s why we need diverse and inspirational individuals to help us move forward. If you’re ready to lead teams, improve performance, collaborate across the business and drive positive change, we want you on our team.

DCW is a subsidiary of SUEZ recycling and recovery UK

About the role

This is a permanent position working 37.5 hours per week, Monday to Friday, with working hours to fit the needs of the business.
Total package worth over £56,000 inclusive of base salary, up to 10% annual bonus, company car or car allowance, 5% employer pension, 25 days holiday (plus 8 bank holidays) and other benefits.

What will I be doing?

As an Assistant Service Delivery Manager, you’ll play a key role in leading our operation and ensuring we deliver a safe, compliant, efficient and consistently high-quality service to our customers.

Customer service will be at the heart of the role. You’ll work closely with the Senior Service Delivery Manager and operational teams to ensure that our customers receive the service they expect, with a strong focus on reliability, communication, responsiveness and getting things right first time.

Key duties include:

Lead and support operational teams to deliver excellent customer service.

Monitor service performance and customer KPIs.
Identify and resolve service failures quickly.
Support the investigation of customer complaints.
Drive a right-first-time approach across the operation.
Ensure customer issues are communicated and resolved effectively.
Work closely with Customer Service and Commercial teams.
Manage resources to meet customer and operational requirements.
Maintain high standards of H&S, fleet and compliance.
Develop and support supervisors and operational colleagues.
Drive continuous improvement across the operation.
Support employee relations and performance management.
Challenge poor performance and drive accountability.
Support the Senior Service Delivery Manager with operational performance.
Deputise for the Senior Service Delivery Manager when required.

What are the requirements?

Proven experience in a management or senior supervisory role, ideally within Waste, Transport, Logistics or a similar operational environment.
Strong leadership skills with the ability to motivate, develop and hold teams accountable.
Experience of managing operational performance and delivering against agreed targets and KPIs.
A strong understanding of Health & Safety and operational compliance.
Knowledge of fleet management, driver compliance and tachograph requirements would be advantageous.
Experience of managing employee relations matters, including disciplinary and grievance processes.
Strong organisational and administrative skills, with the ability to manage competing priorities.
Excellent communication skills, both written and verbal.
Strong numerical and analytical skills, with the ability to understand operational data and identify trends and opportunities.
Good IT skills, including Microsoft Word and Excel.
A Transport Manager CPC is desirable but not essential.
A full driving licence is essential.

Who we are

Join us, and you’ll be part of a forward-thinking business where people are free to grow. In a workplace where respect, team spirit, customer focus, and commitment to the environment are real values – not just words on a page. As part of our dedicated team, you’ll play an important part in the essential work we are doing to build a sustainable future.

At Suez, we believe in investing in our people. You’ll have access to continuous learning and development opportunities, empowering you to reach your full potential. Our inclusive culture ensures that everyone’s voice is heard and valued, fostering innovation and collaboration.

We offer competitive benefits, including flexible working arrangements, comprehensive health and wellness programs, and opportunities for career advancement. By joining Suez, you’ll be contributing to a mission-critical role that makes a real difference in the world.

If you’re ready to take on this challenge and be part of a team that’s dedicated to making a positive impact, apply to Suez today. Together, we can build a sustainable future.

Apply Now

Refine Your Search

assistant service delivery manager jobs in exeter, dev

Assistant Service Delivery Manager

Permanent Part Time Trainer

Customer Assistant

Grand Flex Assistant

Sales Assistant at Tesco

Supervisor 30 Hours

Pub Manager

Banking Operations- Client Support Assistant (6months FTC)

Assistant Restaurant Manager

Dispensary Lead

Assistant-Branch Manager

Assistant Manager

Bar Supervisor

Bar/ Cafe Team Member (Casual)

Major Gifts Manager

Dispenser

Project Manager

Farm Supervisor- Trow Farm

Assistant Branch Manager

Facilities Assistant

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