Front of house manager/patient experience Work, Jobs in Flixton, Gtm (with Salaries)

Front of House Manager/Patient Experience Manager
Bury Chiropractic —Unsworth
- £24,000 - £26,500 a year
- Overtime
- Hospitality
- Customer service
- Supervising experience
- Health & wellbeing programme
- Employee discount
Quick apply
5d
Practice Manager/Receptionist
The Footcare Clinic —Macclesfield
- £18,730 - £22,464 a year
- Part-time
- Social media management
- Customer service
- Microsoft Office
Quick apply
3d
Assistant Manager - Hospital Discharge Team
St. Helens Council —St Helens
- Relocation assistance
11d
Clerical Officer - Radiology Booking Services
Lancashire Teaching Hospitals NHS Foundation Trust —Chorley
- £25,272 a year
- Full-time
- Communication skills
12d
Hospital Executive
Clinisupplies —Manchester
- Full-time
- Sales
- Presentation skills
- Communication skills
Practice Manager
Dental Excellence UK —Liverpool
- £30,000 - £40,000 a year
- Full-time
- Customer service
- Administrative experience
- In-person
Quick apply
6d
Lead Dental Nurse / Receptionist
Gartside Street Dental Lounge —Manchester
- From £30,000 a year
- Full-time
- Customer service
- Administrative experience
- Supervising experience
- Employee discount
Quick apply
10d
Lead Dental Nurse / Receptionist
Didsbury Dental Lounge —Manchester
- From £28,000 a year
- Full-time
- Customer service
- Administrative experience
- Supervising experience
Quick apply
10d
Qualified Dental Nurse
Kings Dental Gorton —Gorton
- From £13 an hour
- Weekend availability
- English
- Organisational skills
- IT
- Flexible schedule
Quick apply
Part Time Clinic Receptionist
Hands On Health Chiropractic —Liverpool
- £12.71 an hour
- Part-time
- Organisational skills
- Front desk
- Computer skills
Quick apply
12d

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Front of House Manager/Patient Experience Manager

Bury Chiropractic -
Unsworth

Quick apply

Job details

Permanent | Part-time | Full-time
£24,000 - £26,500 a year
5 days ago

Benefits

Health & wellbeing programme
Employee mentoring programme
Company pension
Employee discount
On-site parking

Qualifications

Hospitality
Customer service
Supervising experience
Organisational skills
Front desk
Care plans
Communication skills

Full job description

Front of House and Patient Experience Manager

£24k-£26.5k pa + Performance Bonus | 30+ Hours | Bury

Lead a Team. Create Outstanding Experiences. Make a Difference.

At Bury Chiropractic, we believe the patient experience starts long before treatment begins. From the first phone call to every visit thereafter, our reception team plays a vital role in helping patients feel welcomed, reassured and cared for.

We're looking for an exceptional Front of House and Patient Experience Manager to lead our reception team and deliver an outstanding patient experience from first contact onwards.

Why Join Us?

For more than 20 years, Bury Chiropractic has helped people across Bury reduce pain, improve mobility and regain confidence in their health. We've built our reputation not only on excellent clinical care, but on delivering an outstanding patient experience from beginning to end.

Everything we do is guided by three core values:

Purpose – Every interaction has the opportunity to improve someone's quality of life.

Trust – We earn trust through honesty, compassion and consistency.

Excellence – We take ownership, maintain high standards and always look for ways to improve.

About the Role

As Front of House Manager, you'll lead and support a team of 3–4 receptionists while remaining hands-on within our busy practice.

You'll coach and develop your team, oversee the day-to-day running of reception and ensure every patient receives an exceptional experience. Your responsibilities will include:

· Leading, recruiting, coaching and developing the reception team

· Maintaining exceptional patient service standards

· Managing rotas and daily front-of-house operations

· Welcoming patients and confidently explaining appointments, care plans and fees (full training provided)

· Resolving patient queries professionally, calmly and compassionately

· Working closely with our clinical team to ensure the highest standards of patient care and communication

What We're Looking For

No previous chiropractic experience is required—we'll provide full training.

Ideally, you'll have:

· Previous management or supervisory experience

· Experience leading customer-facing teams

· Excellent communication and organisational skills

· High emotional intelligence and empathy

· A positive, proactive attitude

· The confidence to coach, motivate and support others

· A genuine passion for delivering outstanding customer service

Experience in healthcare, hospitality, retail, leisure or customer service would all be highly valued.

What We Offer

· £24k-£26.5k pa plus performance-related bonuses

· Competitive pension scheme

· Paid overtime

· Flexible shift patterns

· Ongoing training and leadership development

· Employee wellbeing programme

· Staff discounts

· A supportive team environment where you'll be encouraged to grow and succeed

Working Hours

This is a permanent role of 30+ hours per week.

Our practice operates:

· Monday–Friday: 7:30am–7:15pm

· Saturday: 7:30am–2:00pm

The rota includes early mornings, evenings and alternate Saturdays. As Front of House Manager, you'll also be flexible in supporting your team with holiday and sickness cover when needed.

We'd Love to Hear From You

If you're passionate about leading people, delivering exceptional service and making a genuine difference to patients every day, we'd love to hear from you

Apply today with your CV and a short cover letter telling us why you'd be a great fit for the Bury Chiropractic team.

Pay: £24,000.00-£26,500.00 per year

Benefits:

Company pension
Employee discount
Employee mentoring programme
Health & wellbeing programme
On-site parking

Application question(s):

Which of our core values are you most drawn to?
How many hours are you ideally looking for ?
In addition to the above would you be able to provide additional cover?
Why would you be a perfect fit for this role?

Work authorisation:

United Kingdom (required)

Work Location: In person

Quick apply

Refine Your Search

front of house manager/patient experience jobs in flixton, gtm

Front of House Manager/Patient Experience Manager

Practice Manager/Receptionist

Assistant Manager - Hospital Discharge Team

Clerical Officer - Radiology Booking Services

Hospital Executive

Practice Manager

Lead Dental Nurse / Receptionist

Lead Dental Nurse / Receptionist

Qualified Dental Nurse

Part Time Clinic Receptionist

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