Customer service manager Work, Jobs in Formby, Msy (with Salaries)

Customer Service Manager
NSG Group —Ormskirk
- Up to £53,000 a year
- Full-time
Quick apply
General Manager
Belong —Birkdale
- £72,224 a year
- Full-time
- Hospitality
- Leadership
- Paid training
- Annual leave
Quick apply
7d
Housing Manager
Granville Community Homes —Blackpool
- £38,000 - £45,000 a year
- Full-time
- Team management
- Driving
- IT
Quick apply
Marketing Associate, Creative Lead (Global Marketing)
Abbingdon Global Limited —Southport
- £30,000 - £40,000 a year
- Full-time
- Sales
- Project management
- Presentation skills
- Free parking
- Employee discount
Quick apply
10d
Aftersales Manager
Chapelhouse Group —Southport
- £40,000 - £70,000 a year
- Full-time
- Customer service
- Driving
- Leadership
- Paid training
- Annual leave
Customer Experience Lead
Novus - Strategy & Consulting —Ellesmere Port
- £50,000 - £70,000 a year
- Full-time
- In-person
Quick apply
2h
Customer Success Manager
EA Technology —Capenhurst
- CRM software
- Organisational skills
- Communication skills
- Annual leave
- Life insurance
6d
Head of CRM & Loyalty
Specialist Holidays Group —Chester
- Full-time
- Hybrid work
- CRM software
- Analysis skills
- Presentation skills
- Free parking
- Health & wellbeing programme
Quick apply
14d
Customer Experience Manager
Causeway Technologies —Birkenhead
- Hybrid work
- Management
- Communication skills
- Annual leave
- Employee assistance programme
Quick apply
Senior Account Manager
TVS Supply Chain Solutions —Chorley
- Full-time
- Hybrid work
- Hospitality
- Driving
- Travel
- Free parking
- Health & wellbeing programme
Quick apply
Commercial Support Manager
EMR Group —Warrington
- Full-time
- Customer service
- Travel
- IT
- Annual leave
Quick apply
Key Account Manager
Zeelandia Ltd —Ashton-in-Makerfield
- £52,000 - £56,000 a month
- Full-time
- Hybrid work
- CRM software
- Sales
- Data analysis skills
- Employee assistance programme
Quick apply
11d
Business Development Manager (BDM) - Blackpool - Circa 41k Package- 53k OTE Uncapped
Yell Ltd —Blackpool
- £35,875 a year
- Full-time
- Microsoft Outlook
- Presentation skills
- Negotiation
- Referral programme
Quick apply
Lead Administrator
Peel Ports —Liverpool
- Weekend availability
- Microsoft Word
- Microsoft Excel
- Administrative experience
- Annual leave
- Employee assistance programme
22h
Customer Experience Manager
Dunelm —Blackpool
- Weekend availability
- Management
- Sales
14d
Food Service Area Manager / Brand Manager
James Hall & Co Ltd —Preston
- Full-time
- Hospitality
- Analysis skills
- Food service
- Free parking
- Annual leave
Quick apply
6d
Customer Service Case Manager
AlphaBiolabs —Warrington
- Up to £28,000 a year
- Full-time
- Hybrid work
- Salesforce
- Analysis skills
- IT
- Free parking
- Health & wellbeing programme
Quick apply
5d
Business Development Manager (BDM) - Liverpool - Circa 41k Package- 53k OTE Uncapped
Yell Ltd —Liverpool
- £35,875 a year
- Full-time
- Microsoft Outlook
- In-person
- Negotiation
- Referral programme
Quick apply
Car Sales Manager | Automotive Sales Manager
Holdcroft —Ellesmere Port
- £77,000 a year
- Full-time
- Sales
- Customer service
- Leadership
- Employee assistance programme
- Referral programme
11d
Trainee Sales Manager
Eclipse —Liverpool
- £27,000 - £33,000 a year
- Overtime
- Hospitality
- Management
- Sales
- Referral programme
Quick apply
3d

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customer service manager jobs near formby, msy

Customer Service Manager

NSG Group -
Ormskirk

Quick apply

Job details

Full-time
Up to £53,000 a year

Benefits

Company pension
Canteen
Private medical insurance
On-site parking

Qualifications

Supply chain
Logistics
3PL

Full job description

Who are we?

The NSG Group is a global leader in glass manufacturing in three business areas: Architectural, Automotive and Creative Technology.

Our mission is to change our surroundings and improve our world. We work towards our Vision which is based on the strong belief in our long-held values: sincere and ethical culture, commitment to safety and technology, and respect for people.

The role

To lead and optimise the end-to-end Customer Service function, ensuring efficient order management, export coordination, and resolution of customer enquiries and complaints, while representing the voice of the customer to align demand, operations, and service delivery in support of business performance and growth. Duties can be, but are not limited to;

Operates within our Commercial team, supporting the delivery of budgeted revenues across Domestic and Export segments, contributing to overall UK business profitability and performance.
Supports continuity of supply across a c.£100M Upstream business in the UK and Ireland, delivering c.200,000 tonnes annually.
Responsible for outbound supply and customer service performance across UK, Ireland, intra-group, and Export markets.
Manages a team of 1 Team Leader and 4 Customer Account Coordinators.
Oversees approximately £10M annual transport spend, including budget alignment, cost control, and invoice accuracy (SAP and manual processing).
Requires regular engagement with senior Commercial leadership and cross-functional stakeholders including Sales, Operations, Planning, Quality, Procurement, and external customers and transport providers across the UK and Europe.

What are we looking for?

Proven experience in warehousing, logistics, and supply chain operations.
Strong SAP and IT system capability, with the ability to manage data effectively and produce KPI reporting to support performance management and decision-making.
Drive continuous improvement in customer service, order management and logistics processes, improving efficiency, reducing cost, and enhancing overall customer experience.
Manage transport operations and third-party logistics performance, to ensure cost efficiency, service reliability, and budget control.
Ensure continuity of supply and outbound service performance, across UK, Ireland, intra-group and Export markets.

Benefits

25 days holiday (rising to 27 with service) plus declared public holidays.
On site car parking & electric charging ports
On site canteen.
Management Bonus scheme – up to 20% of basic salary (not guaranteed).
Private Healthcare scheme
Holiday Salary Exchange scheme
Group personal pension plan – a defined contribution scheme with up to 8% employer contribution.

We’re redefining the world of glass. Seeing opportunities where others see limits. Transforming cutting-edge research into real-world breakthroughs with knowledge and expertise we’ve built over hundreds of years.

We see trust and freedom helping our people to flourish and do the best work of their careers - delivering our vision of a more sustainable society.

Around the world we see collaboration across our teams, from talented crafters and creators to expert thinkers and makers, all inspiring and supporting one another.

Together we find balance, create quality, and pioneer the future of glass.

NSG Group. Create. Inspire. Belong.

Quick apply

Refine Your Search

customer service manager jobs in formby, msy

Customer Service Manager

General Manager

Housing Manager

Marketing Associate, Creative Lead (Global Marketing)

Aftersales Manager

Customer Experience Lead

Customer Success Manager

Head of CRM & Loyalty

Customer Experience Manager

Senior Account Manager

Commercial Support Manager

Key Account Manager

Business Development Manager (BDM) - Blackpool - Circa 41k Package- 53k OTE Uncapped

Lead Administrator

Customer Experience Manager

Food Service Area Manager / Brand Manager

Customer Service Case Manager

Business Development Manager (BDM) - Liverpool - Circa 41k Package- 53k OTE Uncapped

Car Sales Manager | Automotive Sales Manager

Trainee Sales Manager

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