Hotel receptionist experienced Work, Jobs in Gloucester, Eng (with Salaries)

Hotel Receptionist- Experienced
Corse Lawn House Hotel —Gloucester
- £12.71 - £13.50 an hour
- Part-time
- Bilingual
- Hospitality
- Computer literacy
- Free parking
- Employee discount
Quick apply
Part Time Bar Supervisor
The Pilgrim Hotel —Hereford
- From £13 an hour
- Part-time
- Hospitality
- Bar
- Hotel
Quick apply
11d

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Cotswold Area Civil Service Sports Association —Cheltenham
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Hotel Receptionist- Experienced

Corse Lawn House Hotel -
Gloucester

Quick apply

Job details

Part-time
£12.71 - £13.50 an hour

Benefits

Free parking
Company pension
Employee discount

Qualifications

Bilingual
Guest check-in and check-out
Hospitality
Guest relations
Hotel and accommodations experience
Multilingual
Computer literacy
Organisational skills
Front desk
Computer skills
Phone etiquette
Guest services telephone call handling
Communication skills
Hotel front office operations
Hotel experience

Full job description

Job Summary
We are seeking an experienced, professional and welcoming Hotel Receptionist to join our team. The successful candidate will be the first point of contact for our guests, providing exceptional customer service and ensuring a smooth check-in and check-out process. This role requires excellent communication skills, a friendly demeanour, and the ability to handle guest enquiries efficiently. Previous hotel experience is preferred but not essential, as training will be provided. A knowledge of Guestline or other booking platforms is desirable but not essential. The Hotel Receptionist plays a vital role in creating a positive guest experience and maintaining the high standards of our establishment. The candidate will require an adequate level of computer literacy and the flexibility to work weekend shifts from time to time.

Responsibilities

Greet guests warmly upon arrival and assist with check-in/check-out procedures
Manage reservations and room allocations accurately using the booking system
Handle guest enquiries via phone, email, or in person with professionalism and courtesy
Provide information about hotel services, local attractions, and amenities
Process payments and manage billing efficiently
Coordinate with housekeeping and maintenance teams to ensure guest satisfaction
Maintain a tidy and organised reception area at all times
Address guest concerns promptly and escalate issues when necessary
Uphold hotel policies and procedures to ensure safety and security for all guests

Qualifications

A Knowledge of Rezlynx or similar booking management platforms will be beneficial to this role.
Previous experience in hospitality or customer service roles is advantageous but not mandatory
Excellent phone etiquette and communication skills
Multilingual or bilingual abilities are highly desirable to serve an international clientele
Strong organisational skills with attention to detail
Friendly, approachable demeanour with a professional attitude
Ability to work well under pressure in a fast-paced environment
Knowledge of hotel management software is a plus but training will be provided
Flexibility to work shifts as required, including evenings and weekends if necessary

This role offers an opportunity to develop your career within the hospitality industry while delivering memorable experiences for our guests. We value professionalism, enthusiasm, and a genuine passion for guest service.

Pay: £12.71-£13.50 per hour

Benefits:

Company pension
Employee discount
Free parking

Work Location: In person

Quick apply

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hotel receptionist experienced jobs in gloucester, eng

Hotel Receptionist- Experienced

Part Time Bar Supervisor

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