Front office Work, Jobs in Gloucester, Gls (with Salaries)

Box Office Assistant
Gloucestershire County Council —Gloucester
- £24,796 a year
- Weekend availability
- Customer service
- English
- Organisational skills
6d
Receptionist
Figflex Offices —Gloucester
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Referral programme
- Sick pay
Quick apply
1d
Receptionist
Benefact Group —Gloucester
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Annual leave
- Employee assistance programme
WCA Site Coordinator
Serco Group —Gloucester
- £28,000 a year
- Full-time
- Hybrid work
- Microsoft Office
- Travel
- Communication skills
- Annual leave
- Employee assistance programme
Front Office Supervisor
Valor Hospitality —Gloucester
- £13.21 an hour
- Full-time
- Hotel
- Driving
- Employee assistance programme
- Employee discount
Quick apply
1d
Finance Assistant
Community Foster Care —Gloucester
- £25,329.06 - £28,329.92 a year
- Part-time
- Hybrid work
- QuickBooks
- Free parking
- Flexitime
Quick apply
Receptionist
iCOMAT —Gloucester
- Full-time
- Microsoft Office
- Administrative experience
- Front desk
Data Centre Operator
Barclays —Gloucester
- Maintenance
- Administrative experience
- Computer networking
Guest Service Agent
Hilton —Tewkesbury
- £12.71 an hour
- Full-time
- Customer service
- Hotel
- Guest services
- Free parking
- Employee discount
Front Office Associate
The Green Dragon Hotel —Hereford
- £22,568.00 - £26,436.80 a year
- Nights as needed
- Customer service
- Hotel
- In-person
- Employee discount
Quick apply
3h
Country House Manager
HF Holidays —Bourton on the Water
- £35,334 a year
- Weekend availability
- Hospitality
- Management
- Culinary experience
- Employee discount
Quick apply
Customer Service Assistant / Apprentice
Commercial —Cheltenham
- £17,000 - £26,228 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Employee assistance programme
Quick apply
16h
Reservations Agent
Reservations (Cheltenham) —Cheltenham
- £28,000 a year
- Full-time
- Hotel
- Restaurant
- Communication skills
Quick apply
Receptionist
Cricklade House Hotel Limited —Highworth
- Weekend availability
- Hospitality
- Customer service
- Computer literacy
- Free parking
- Employee discount
Quick apply
1h
Postperson with Driving
Royal Mail Group —Gloucester
- £13.68 an hour
- Part-time
- Employee discount
FM Office Services Manager
Spirax Sarco —Cheltenham
- Microsoft Office
- Supervising experience
- Organisational skills
- Free parking
- Annual leave
Specialist Practitioner (Safeguarding)
Gloucestershire County Council —Gloucester
- £41,771 - £47,181 a year
- Hybrid work
- English
- Communication skills
- Free parking
- Annual leave
1d
Full time Patient Care Team Member
Supafoot Cheltenham Ltd —Cheltenham
- £13.50 an hour
- Full-time
- Sales
- Administrative experience
- Organisational skills
- Employee discount
- Sick pay
Quick apply
10d
Project Coordinator
Mitie —Gloucester
- Full-time
- Travel
- Organisational skills
- SharePoint
Support Engineer
Mitie —Gloucester
- Weekend availability
- Windows
- Travel
- Computer networking

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Box Office Assistant

Gloucestershire County Council -
Gloucester

Apply Now

Job details

Permanent
£24,796 a year
6 days ago

Qualifications

Customer service
English
Organisational skills
Communication skills

Full job description

Date: 17 Jul 2026

Job Location:
Gloucester

#job-location.job-location-inline { display: inline; }

This is a Gloucester City Council job.

Job Title: Box Office Assistant
Job Location: Guildhall
Salary: £24,796 per annum (pro rata for part time)
Hours per Week: 18.5 hours
Contract Type: Permanent
Closing Date: 02/08/2026
Job Requisition Number: 14584
This post is not open to job share

We are a dynamic local authority providing essential services to the people of Gloucester.

Our main office, based in the Eastgate Centre on Eastgate Street in the heart of the city, is an accessible, modern and light space designed for collaborative working and finding new ways to work. It's all open plan, with a living green wall and other plants without set desks, so you can sit next to someone new every day. We're always looking to improve how we work and we offer flexible and agile working to give our people a great work life balance.

Join the team at Gloucester Guildhall

Gloucester Guildhall is one of the city's leading cultural venues, presenting live music, comedy, cinema, workshops and community events throughout the year. We are looking for a friendly, organised and customer-focused Box Office Assistant to join our Visitor Experience team and help ensure every visitor receives a warm welcome and outstanding service.
As the first point of contact for many of our customers, you will play a key role in creating a positive experience for everyone who visits, phones or contacts the venue. You'll sell tickets, answer customer enquiries, manage bookings, process refunds and exchanges, maintain accurate records, build shows on the ticketing systems, and help promote the wide range of events and activities taking place across the Guildhall.

About the role...

This is a flexible 18.5-hour per week contract, working primarily Wednesday to Saturday on a rota basis. Shifts will be scheduled around the Guildhall's busy events programme and may include a mixture of daytime and evening working. While the majority of hours will fall between Wednesday and Saturday, there may be occasions when you are required to work on other days to support the programme. Evening shifts will form a regular part of the role, and you may occasionally be required to remain on duty later than your scheduled finish time depending on the end time of an event.

What you'll be doing...

Selling tickets in person, by telephone and online.
Providing excellent customer service to visitors, artists, promoters and event organisers.
Managing customer enquiries via email, telephone and face-to-face interactions.
Processing bookings, ticket collections, refunds and waiting lists.
Maintaining accurate customer records and handling cash in line with procedures.
Supporting city-wide events and cultural activities through the Guildhall Box Office.
Working closely with colleagues to ensure the smooth day-to-day operation of the Box Office and front-of-house areas.

What we need from you...

We're looking for someone who:
Has excellent customer service and communication skills.
Enjoys working with people and can remain calm under pressure.
Is confident using IT systems and administrative processes.
Has good attention to detail and strong organisational skills.
Can work flexibly, including evenings and weekends.
Has experience in a customer-facing role.

Experience of working in a box office, ticketing environment or using systems such as Ticketsolve would be an advantage, but full training will be provided.

How to apply...

If you feel you have the skills, desire, experience and passion to help deliver our exciting events program then please submit your application and personal statement today by clicking the “Apply Now” Button.

For an informal discussion about the role, please contact Emma Williams, Commercial Development Officer on 01452 396691.

In your application to us please explain why you are applying for the position and how your experience (whether paid or unpaid), knowledge and skills help to make you a suitable candidate.

Deadline for applications - 2nd August 2026.

Short-listed candidates will be contacted by e-mail and invited to interview week commencing the 10th August 2026.

Additional Information

To access the Job Profile, please follow the link below: -

Box Office Assistant Job Profile

The council is not currently able to offer sponsorship in this role. Candidates will need to have right to work that enables them to commit to at least 6 months employment. Right to work is not transferable from a sponsored role held with another employer.

Gloucester City Council is committed to safeguarding and promoting the welfare of children and young people or vulnerable adults and expects all staff and volunteers to share this commitment.

Equality and Diversity

We recognise the positive value of equality and diversity and pride ourselves on growing a high-performing workforce that is diverse, skilled and talented; that represents the community it serves.

We aim to recruit a diverse pool of talent and will recruit the person who is most suited to the job without regard to their race, colour, religion or belief, age, nationality, ethnicity, sex, gender, gender identity, gender expression, sexual orientation, marital status, veteran status, caring responsibilities or disability.

We are a disability confident employer committed to removing barriers to employment to those with disabilities or long-term health conditions. Reasonable adjustments will be made to the recruitment procedure to ensure that no-one is disadvantages because of their disability. Please contact the recruitment team if you require support or reasonable adjustments during the application or recruitment process [email protected]

If you wish to apply for this position on a secondment basis, please obtain approval from your current line manager that you may be released on a secondment before submitting an application form.

It is a legal requirement, under the Immigration Act 2016, that anyone appointed to a 'customer facing role' must be able to demonstrate an ability to fulfil all spoken aspects of the role with confidence in fluent English.

Apply Now

Refine Your Search

front office jobs in gloucester, gls

Box Office Assistant

Receptionist

Receptionist

WCA Site Coordinator

Front Office Supervisor

Finance Assistant

Receptionist

Data Centre Operator

Guest Service Agent

Front Office Associate

Country House Manager

Customer Service Assistant / Apprentice

Reservations Agent

Receptionist

Postperson with Driving

FM Office Services Manager

Specialist Practitioner (Safeguarding)

Full time Patient Care Team Member

Project Coordinator

Support Engineer

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