Guest services manager Work, Jobs in Govan, Glg (with Salaries)

Meetings and Events Sales Supervisor- Crowne Plaza Glasgow
Valor Hospitality —Glasgow
- Hospitality
- Customer service
- Hotel
Quick apply
Front of House Manager
Margo —Glasgow
- From £38,300 a year
- Full-time
- Restaurant management
- Supervising experience
- Organisational skills
- Store discount
- Employee discount
Quick apply
11d
Regional Guest Services Manager - Scotland & Ireland
Portico Corporate Reception Management —Glasgow
- £42,000 a year
- Full-time
- Continuous improvement
- Travel
- Training & development
- Annual leave
- Life insurance
Quick apply
Guest Services Manager
Sandman Hotel Group —Glasgow
- Full-time
- Computer literacy
- Microsoft Office
- Hotel
- Flexible schedule
- Referral programme
5d
Guest Experience Manager
Showcase Cinemas —Paisley
- £14.42 an hour
- Part-time
- Guest services
- Leadership
- Communication skills
- Free parking
- Annual leave
11d
Deputy Events Manager - Stirling Castle
Historic Environment Scotland —Stirling
- From £34,721 a year
- Weekend availability
- Microsoft Word
- Supervising experience
- Team management
- Annual leave
- Flexible schedule
1d
Lounge Supervisor - British Airways Lounges, Glasgow Airport
BaxterStorey —Glasgow
- £14.55 an hour
- 8 hour shift
- Customer service
- Leadership
- Free parking
- Employee assistance programme
2d
Operations Manager
RAD Hotel Group —Glasgow
- Full-time
- Hotel
- Budgeting
- Leadership
Quick apply
General Manager
Rioja —Glasgow
- £45,000 a year
- Full-time
- Hospitality
- Bar
- Spanish
Quick apply
Assistant Manager
Everyman Media —Glasgow
- Full-time
- Team management
- Communication skills
- Employee assistance programme
- Employee discount
Quick apply
Workplace Host
Mitie —Glasgow
- Microsoft Powerpoint
- Computer literacy
- Business development
Training Manager - Part-time
Hilton —Glasgow
- £26,923 a year
- Part-time
- Hotel
- Continuous improvement
- Training & development
- Employee stock purchase plan
- Annual leave
Conference & Banqueting Manager
voco —Glasgow
- Weekend availability
- Bar
- Hotel
- Organisational skills
- Employee assistance programme
- Employee discount
Hotel Receptionist
The Brunswick Hotel —Glasgow
- £12.71 - £13.00 an hour
- Part-time
- Hospitality
- Customer service
- English
Quick apply
Spa Operations Manager
Kimpton —Glasgow
- Hotel
- Recruiting
- Training & development
- Annual leave
- Employee assistance programme
8d
Conference & Banqueting Manager
RAD Hotel Group —Larkhall
- Weekend availability
- Customer service
- Hotel
- Organisational skills
- Employee discount
Quick apply
8d
Marketing Co-ordinator
V.Group —Glasgow
- Organisational skills
- Budgeting
- Communication skills
Sales and Events Executive
Metropolitan Gaming —Glasgow
- £26,290 - £27,945 a year
- Weekend availability
- Customer service
- Business development
- Employee discount
- Life insurance
Quick apply
3d
Community Assistant
Clockwise Group Limited —Glasgow
- £27,976 a year
- Part-time
- Hospitality
- Research
- Microsoft Office
- Health & wellbeing programme
- Employee discount
Quick apply
Lounge Supervisor - British Airways Lounges, Glasgow Airport
BaxterStorey UK —Glasgow
- £14.55 an hour
- 8 hour shift
- Customer service
- Leadership
- Free parking
- Employee assistance programme
Quick apply
3d

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Meetings and Events Sales Supervisor- Crowne Plaza Glasgow

Valor Hospitality -
Glasgow

Quick apply

Job details

Qualifications

Hospitality
Pricing
Sales management
Customer service
Stakeholder liaison
Internal department liaison
Supervising experience
Sales forecasting
Team management
Organisational skills
Leadership

Full job description

Crowne Plaza Glasgow

Excellent package available for the right candidate.

Are you passionate about delivering outstanding service, creating memorable experiences, and leading by example? If so, we have the perfect opportunity for you to join our team as a Meetings and Events Sales Supervisor.

Do you thrive in a fast-paced environment where no two days are the same? Are you a natural leader with a flair for sales and a genuine passion for delivering exceptional events? If so, we’d love to hear from you.

Valor Hospitality is an award-winning international hospitality company with a presence across the US, UK, Europe, the Middle East and Africa. We go beyond simply managing hotels — we build exceptional teams, elevate guest experiences and drive commercial results through creativity and innovation. Now we’re looking for a talented Meetings and Events Sales Supervisor to join our Revenue Office team.

About the Role

As Meetings & Events Sales Supervisor, you will play a pivotal role in maximising revenue across the M&E operation. Working closely with the Commercial Manager, you will lead and develop the M&E sales team, oversee enquiry conversion, ensure pricing and selling strategies are followed, and champion a culture of commercial awareness and outstanding customer service. This is a hands-on leadership role that sits at the heart of the hotel’s commercial success.

Key Responsibilities

Lead, coach and develop the M&E sales team, ensuring adequate cover, consistent standards and a positive team culture.
Drive enquiry conversion through best-in-class call handling, product knowledge and customer service.
Ensure pricing and selling strategies are applied across all market segments to achieve financial targets.
Support the Commercial Manager with weekly and monthly forecasting, demand analysis and promotion planning.
Monitor and drive performance against Revenue KPIs, keeping the team focused on key commercial metrics.
Oversee the accurate and timely production of event schedules, bills and post-event follow-up.
Liaise cross-functionally with Operations, Reception, Accounts and other departments to ensure a seamless guest experience.
Conduct show rounds and client appointments, and keep competitor intelligence up to date.
Uphold and continuously improve departmental operating standards in line with Valor and brand requirements.

What We’re Looking For

Previous experience in a meetings, events or hospitality sales environment is essential.
Proven supervisory or team leadership experience, with a genuine enjoyment of developing others.
Commercially minded, with a solid understanding of revenue management principles and Meetings and Events metrics.
Exceptional organisational skills and meticulous attention to detail.
A confident, professional communicator who builds strong relationships with both clients and colleagues.
Proficient in hotel systems and Microsoft Office; experience with CRM or revenue management tools is advantageous.
A proactive, solutions-focused approach with the ability to manage competing priorities under pressure.
A commitment to delivering consistently superior customer service.

Our Values

Everything we do at Valor is underpinned by our values: Passionate – Real – Inspiring – Dynamic – Excellent. We’re looking for someone who not only shares these values, but lives them every day

Fancy joining our team?

We are an equal opportunities employer and welcomes applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation or age.

Quick apply

Refine Your Search

guest services manager jobs in govan, glg

Meetings and Events Sales Supervisor- Crowne Plaza Glasgow

Front of House Manager

Regional Guest Services Manager - Scotland & Ireland

Guest Services Manager

Guest Experience Manager

Deputy Events Manager - Stirling Castle

Lounge Supervisor - British Airways Lounges, Glasgow Airport

Operations Manager

General Manager

Assistant Manager

Workplace Host

Training Manager - Part-time

Conference & Banqueting Manager

Hotel Receptionist

Spa Operations Manager

Conference & Banqueting Manager

Marketing Co-ordinator

Sales and Events Executive

Community Assistant

Lounge Supervisor - British Airways Lounges, Glasgow Airport

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