Resources assistant Work, Jobs in Grays, Ess (with Salaries)

Business Support Assistant - HelpDesk - Lakeside Shopping Centre
Savills Management Resources —Grays
- £29,406 a year
- Full-time
- Computer literacy
- Computer skills
1d
Catering Assistant
OCS Group —Ockendon
- £13.22 an hour
- Temporary
- Serving
- Customer service
- Organisational skills
Quick apply
Editorial Assistant
Hachette —London
- Annual leave
- Employee discount
Assistant: Legal Support (Junior Legal Secretary)
Mayer Brown LLP —London
- Full-time
- Hybrid work
- Microsoft Powerpoint
- Microsoft Word
- Typing
4d
In-Store VM Manager- Thurrock Lakeside
NEXT —West Thurrock
- Full-time
- Analysis skills
- Team management
- Training & development
Research Assistant - Bank
hVIVO Services Limited —London
- Weekend availability
- Laboratory experience
- Communication skills
Part Time Support Worker & Delivery Adminstrator - Children & Young People
21 Together —Maidstone
- From £13.46 an hour
- Part-time
- Computer literacy
- Experience working with children
- Accounting
- Sick pay
Quick apply
5d
Research Assistant (My Voice)
University College London —London
- £39,807 - £41,833 a year
- Full-time
- Hybrid work
- Research
- Experience working with children
- Recruiting
- Annual leave
- Employee assistance programme
8d
Station Support Assistant
LNER —London
- Weekend availability
- Customer service
- Employee discount
[Samsung Fire & Marine Insurance Europe] HR / IT Lead or Assistant manager (Korean Speaking)
Samsung Fire & Marine Insurance Europe —London
- From £45,000 a year
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Outlook
- Annual leave
Quick apply
8d
Assistant Manager
LEGO Company Limited —Thurrock
- Merchandising
- Recruiting
- Annual leave
- Employee discount
14d
People Development Assistant (Chelmsford)
Essex Police and Kent Police —Chelmsford
- From £25,242 a year
- Full-time
- Recruiting
- Training & development
5d
Pilotage Support Officer (Fixed Term Contract)
Port of London Authority —Gravesend
- £60,168 a year
- Full-time
- Analysis skills
- Recruiting
- Annual leave
- Employee assistance programme
4d
Project Library Assistant
House of Lords —London
- £28,700 - £31,580 a year
- Full-time
- Microsoft Excel
- Presentation skills
- SharePoint
- Annual leave
1d
Nursery Lunch Cover Assistant
Kinderzimmer UK —Chelmsford
- Up to £13.77 an hour
- Part-time
- Experience working with children
- In-person
- Teaching
- Free parking
- Employee discount
Quick apply
Office Coordinator
Protection Group International —London
- Microsoft Office
- Time management
- Annual leave
- Work from home
Quick apply
Office Administrator/PA
Figure of Eight Education —Westcliff-on-Sea
- £12.80 - £17.00 an hour
- Temporary
- Google Suite
- Customer service
- Computer literacy
Quick apply
Studio and Resource Coordinator
Another A Story —London
- Databases
- Communication skills
- Office experience
Research Assistant
University College London —London
- £39,807 - £41,833 a year
- Full-time
- Research
- Organisational skills
- Annual leave
- Employee assistance programme
11d
Assistant Area Operational Manager
EMR Group —Erith
- Full-time
- Continuous improvement
- Quality control
- Training & development
- Annual leave
Quick apply

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Business Support Assistant - HelpDesk - Lakeside Shopping Centre

Savills Management Resources -
Grays

Apply Now

Job details

Full-time
£29,406 a year
1 day ago

Qualifications

CAFM software
Computer literacy
Stakeholder liaison
Internal department liaison
Microsoft Office Suite
Health and safety audits
Computer skills
Customer support
Customer interaction
Permit-to-work compliance
Planned maintenance
Help desk

Full job description

Purpose of the Role

Reporting to the BSC - Compliance, the HelpDesk operative will be responsible for supporting the delivery of reactive and planned maintenance as well as Technical, Fire, Health & Safety compliance of the Centre. Working closely with the Fire, H&S Team & Technical Team, the HelpDesk operative will manage the logging of information and tasks on concept to ensure statutory compliance and effective completion of tasks. They will also be responsible for tracking the completion of audit tasks across the business and for the tracking of health & safety documentation such as risk assessments. The role will include H&S workplace audits, accident investigation and contractor monitoring.

Providing exceptional Customer Service to our customers at all times.

Key Responsibilities

This role will involve a variety of tasks including:

Developing close working relationships with internal customers and service providers to fully understand all aspects of the business.
Present all outputs of the Fire, H&S & Technical Services Teams accurately, to a high standard and in a timely fashion.
Work closely with all teams to ensure a smooth and seamless service.
Provide outstanding Customer Service in all aspects of the role Main Duties: All aspects of our H&S & Technical system support processes including:
Provide input, monitoring and reporting to the technical business systems: Concept (CAFM), Contractor Tracker, info exchange and Datastation etc.
Data input and monitoring of the centre’s CAFM system regarding all planned and reactive tasks, resource allocation and close-down of tasks for both subcontractors and internal resources of Internal PPM Assignment, Call Logging, Reactive Assignment, Level of Completion, Events, document upload and task closure.
Ensure key handover and receipt to /from tenants and contractors are managed & recorded in line with Centre requirements, and that utility COT’s are completed accurately and in a timely fashion.
Proactively monitor the centre’s CAFM system to achieve the centre’s agreed Service Level Agreements of Compliance Monitoring, SLA Monitoring, Follow-up on actions, confirm subcontractor attendance, Adding notes on the system reference communication relating to delays that will cause SLA failure.
Assign and manage tasks to centre’s sub-contractors in line with agreed SLAs and close out with all statutory certificates and reports as required o Subcontractor Management & Assignment; print job cards for contractors to complete and close down subcontractor jobs on system.
Full support to BSA/BSC, compliance in any additional tasks or actions o Upload of documents to Jobs, Statutory uploads of Retailer Compliance, Management of Compliance Logbooks, performance reporting and upwards escalation.
Ensure the centre’s work permit authorisation is followed with contractors’ access and permits in place for all on-site activity in line with centre procedures.
Support the centre’s Health and Safety and Fire personnel with correspondence, reporting and data input.
Assist the Health, Safety & Fire Manager with accident investigation.
Any other duties that may reasonably be required from time to time to support the Centre & wider team.

Skills, Knowledge and Experience

Essential:

Excellent Customer Service skills, with previous experience of dealing with internal and external clients.
Polite, professional, articulate, outgoing and a confident communicator (both written and verbal)
A high level of interpersonal skills and a willingness to work as part of a team.
Ability to prioritise workload and meet the daily demands of the team either working alone or as part of a team
Computer literate in Microsoft Office applications, skills in Excel, Word as well as CAFM systems e.g. concept, C-tracker
Adaptable and flexible whilst working in a busy multi skilled office environment.
Excellent attention to detail and presentation
Understanding the need for confidentiality when dealing with both internal and external information
IOSH qualification, or agreement to achieve within 3 months.

Desirable:

Deadline driven helpdesk environment and or previous experience of working in a Technical Administration environment.

Working Hours - 40hrs - rota basis of earlies, mid, lates and weekends

Salary - £29,406

#LI-DNI

Please see our Benefits Booklet for more information.

Apply Now

Refine Your Search

resources assistant jobs in grays, ess

Business Support Assistant - HelpDesk - Lakeside Shopping Centre

Catering Assistant

Editorial Assistant

Assistant: Legal Support (Junior Legal Secretary)

In-Store VM Manager- Thurrock Lakeside

Research Assistant - Bank

Part Time Support Worker & Delivery Adminstrator - Children & Young People

Research Assistant (My Voice)

Station Support Assistant

[Samsung Fire & Marine Insurance Europe] HR / IT Lead or Assistant manager (Korean Speaking)

Assistant Manager

People Development Assistant (Chelmsford)

Pilotage Support Officer (Fixed Term Contract)

Project Library Assistant

Nursery Lunch Cover Assistant

Office Coordinator

Office Administrator/PA

Studio and Resource Coordinator

Research Assistant

Assistant Area Operational Manager

I want to receive the latest job alerts for resources assistant in grays, ess

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