Client contact senior consultant Work, Jobs in Ham, Wil (with Salaries)

Client Contact Senior Consultant
Openwork UK Ltd —Swindon
- Up to £43,000 a year
- Hybrid work
- Continuous improvement
Client Contact Senior Consultant
The Openwork Partnership —Swindon
- Up to £43,000 a year
- Hybrid work
- Continuous improvement
- Financial services
10d
Senior Lifecycle & Projects Manager
OCS Group —Reading
- Business development
- Bachelor's degree
- Continuous improvement
Quick apply
Recruitment Consultant
RMG Digital Ltd —Swindon
- £28,000 a year
- Full-time
- Business development
- Recruiting
- Contracts
Senior Document Controller
Wates —Basingstoke
- Organisational skills
- Communication skills
Strategic Client Solution Lead
RM Education Limited —Abingdon
- Hybrid work
- Analysis skills
- Leadership
- Annual leave
Business Development Coordinator
RQA Group —Reading
- £30,000 a year
- Full-time
- Hybrid work
- Microsoft Powerpoint
- Microsoft Word
- CRM software
- Annual leave
- Work from home
Quick apply
Business Development Manager
BMS Services Ltd —Basingstoke
- £45,000 - £65,000 a year
- Full-time
- Sales
- Business development
- Travel
Quick apply
Account Director - Reading/South
BCN Group —Reading
- Up to £150,000 a year
- Full-time
- Hybrid work
- Annual leave
- Employee assistance programme
Quick apply
Project / Senior Project Manager
Ridge & Partners LLP —Reading
- Full-time
- Management
- Microsoft Office
- Master's degree
9d
Project Manager
BMS Services Ltd —Basingstoke
- £45,000 - £60,000 a year
- Full-time
- Management
- Project management
- Travel
Quick apply
Medical Director - Oncology , Sponsor Dedicated (Home-Based)
IQVIA —Reading
- Full-time
- Remote
- Management
- Sales
- Business development
- Work from home
14d
Client Side Project Manager (Construction)
Q Two Consulting —Kings Somborne
- Full-time
- Analysis skills
- Bachelor's degree
- Organisational skills
Quick apply
1d
Senior Archaeological Project Manager
Cura Terrae —Basingstoke
- £45,000 - £55,000 a year
- Full-time
- Hybrid work
- Business development
- Team management
- Mentoring
Quick apply
7d
Senior Design Manager
Wates —Newbury
- Management
- Mentoring
- Construction experience
Graduate Construction Project Manager - Southampton or Basingstoke
AECOM —Basingstoke
- Full-time
- Hybrid work
- Engineering
- Master's degree
- Project management
BIM Co-Ordinator
ADAM Architecture —Winchester
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Master's degree
Quick apply
Sales Development Representative
Dynamic Planner —Reading
- Hybrid work
- CRM software
- Marketing
- Business development
Consultant/Senior Consultant, Global Mobility
Deloitte —Reading
- Hybrid work
- Business development
- Team management
- Mentoring
Bulb - Preconstruction Manager
Unispace Life Sciences —Newbury
- No degree
- Contracts
- Construction experience
Quick apply

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Client Contact Senior Consultant

Openwork UK Ltd -
Swindon

Apply Now

Job details

Up to £43,000 a year

Benefits

Private dental insurance
Company pension
Private medical insurance

Qualifications

Stakeholder collaboration
Stakeholder liaison
Complaint handling
Quality assurance
Continuous improvement
Continuous improvement cycles oversight
Customer interaction
Internal quality assurance

Full job description

This role plays a key part in ensuring adviser adherence to processes, regulations and standards. You’ll work closely with internal teams and third-party providers to maintain high-quality customer interactions, monitor outcomes, and identify opportunities for continuous improvement.

This role would be suitable for someone with experience as a Business Assessor, Complaints Handler, Quality Assessor or working within Investigations.

Please note, this is a hybrid role based in Swindon.

The benefits:

Salary - up to £43,000
Bonus scheme - on target bonus - 10%
Pension scheme - contribute up to 5% of your salary and Openwork will match you and put in an extra 5%
Critical illness cover
Income protection - 1x salary
Death in service - 4x salary
27 days holiday + bank holidays, with the opportunity to buy up to an additional 10 days
A range of other flexible benefits to include private medical insurance, dental insurance and much more.

Key accountabilities:

Supporting the delivery of the Client Contact Programme by ensuring processes, guidelines and standards are being adhered to
Overseeing day-to-day activity of third-party providers, ensuring they are working to high standard within SLAs
Conducting surveys with Advisers to pick up on any issues/risks early
Owning and delivering training for suppliers, ensuring scripts remain current, relevant and aligned to SAF guidelines
Acting as a key point of escalation for issues requiring further review or reporting
Monitoring and reporting on breaches and emerging trends
Maintaining strong stakeholder relationships to ensure insights are shared and improvements are embedded

Apply Now

Refine Your Search

client contact senior consultant jobs in ham, wil

Client Contact Senior Consultant

Client Contact Senior Consultant

Senior Lifecycle & Projects Manager

Recruitment Consultant

Senior Document Controller

Strategic Client Solution Lead

Business Development Coordinator

Business Development Manager

Account Director - Reading/South

Project / Senior Project Manager

Project Manager

Medical Director - Oncology , Sponsor Dedicated (Home-Based)

Client Side Project Manager (Construction)

Senior Archaeological Project Manager

Senior Design Manager

Graduate Construction Project Manager - Southampton or Basingstoke

BIM Co-Ordinator

Sales Development Representative

Consultant/Senior Consultant, Global Mobility

Bulb - Preconstruction Manager

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