Technical support Work, Jobs in Harrogate, Nyk (with Salaries)

Technical Support
Restrain Company Ltd —Knaresborough
- £28,000 - £35,000 a year
- Full-time
- Software troubleshooting
- Customer service
- Computer skills
Quick apply
1d
2nd Line IT Support Engineer
Integral IT Services —Knaresborough
- From £30,000 a year
- Full-time
- In-person
- Communication skills
- Free parking
- Annual leave
Quick apply
6d
Senior Technician
Mastercard —Harrogate
- Weekend availability
- Customer service
- Bachelor's degree
- No degree
1d
IT Support / Operations Administrator
Dementia Forward —Harrogate
- £14.49 an hour
- Full-time
- Microsoft Excel
- Customer service
- Microsoft Office
- Sick pay
Quick apply
22h
Technical Support Analyst - SketchUp
Trimble —Leeds
- Full-time
- Computer Science
- Software troubleshooting
- Bachelor's degree
6d
Customer Contact Centre Advisor (Payments / Technical Support)
Mastercard —Harrogate
- Full-time
- Financial services
- In-person
- Communication skills
- Work from home
7d
Technical Support Specialist
Diagnostic Healthcare Ltd —Farsley
- £25,000 - £28,000 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
Quick apply
7d
IT Support & Engagement Officer (Shift-based)
YPO —Wakefield
- £30,024 - £31,537 a year
- Full-time
- Microsoft Office
- Organisational skills
- IT
- Free parking
- Annual leave
12d
Service Desk Analyst - 1st Line
Hiscox —York
- 8 hour shift
- Customer service
- No experience needed
- IT
Junior IT Support Engineer
Ward & Burke Construction Ltd —Swillington
- Full-time
- Computer Science
- Analysis skills
- Bachelor's degree
Quick apply
7d
2nd Line IT Support Technician
Humnize —Ilkley
- £30,000 - £35,000 a year
Product Specialist
TPP —Leeds
- £60,000 a year
- Spanish
- Travel
IT Helpdesk Engineer - Experienced
777 Networks —Leeds
- £28,000 - £35,000 a year
- Full-time
- Azure
- Customer service
- Windows
- Work from home
Quick apply
Junior Application Support Analyst
System C —Leeds
- Full-time
- Customer service
- SQL
- IT
9d
Technical Systems Administrator
TPP —Leeds
- £45,000 a year
- Windows
- Microsoft Office
IT Support Technician Apprentice
QA Apprenticeships —Leeds
- £25,528 a year
- Hybrid work
- Computer networking
- IT
- Communication skills
7d
IT Apprentice
QA Apprenticeships —Leeds
- £18,000 a year
- Hybrid work
- Computer networking
- IT
- Communication skills
7d
End User Device Specialist (Fixed term 12 months)
Leeds Beckett University —Leeds
- £26,093 - £30,378 a year
- Customer service
- University
- Organisational skills
13d
IT Support Engineer
HSL Chairs —Batley
- £30,000 a year
- Weekend availability
- Windows
- Microsoft Office
- SQL
- Employee assistance programme
- Employee discount
Quick apply
9d
Tech Support
CCTVdirect —Leeds
- Customer service
- Computer networking
- IT

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Technical Support

Restrain Company Ltd
Knaresborough

Quick apply

Job details

Permanent | Full-time
£28,000 - £35,000 a year
1 day ago

Benefits

Company pension
On-site parking

Qualifications

Software troubleshooting
Customer service
Technical support
IT support
Computer skills
Communication skills
Help desk

Full job description

Job Title: Technical Support

Based at: Unit 9 Victory Way, Knaresborough. HG5 0ZS (with out-of-hours working as required)

Reporting to: Technical Manager

About us

Restrain is part of the Produce Investments Group, following our recent move to our new Knaresborough site, we're expanding our team and looking for someone to help support our customers around the world.

This is a fantastic opportunity for someone who enjoys problem-solving, working with data, and helping customers. Whether you're a recent graduate or an experienced professional looking for a career change, we'll provide the training and support needed to succeed.

About the Role

As our Technical Support, you'll be the first point of contact for customers using our technology, and monitoring systems. You'll manage customer enquiries, monitor system performance data, coordinate issues internally, and help ensure customers receive a first-class service.

This role combines customer service, administration, data analysis, technical coordination, and problem-solving. It is not an IT support role, but you should be comfortable using technology, interpreting data, and learning new systems.

What You'll Be Doing

Responding to customer enquiries via phone, email, WhatsApp, and other communication channels.
Providing clear guidance and support using internal processes and knowledge resources.
Monitoring system performance dashboards and identifying potential issues.
Escalating technical problems to the appropriate teams and tracking progress through to resolution.
Maintaining accurate records within CRM systems.
Producing simple reports and sharing insights from customer and system data.
Working closely with Technical, Production, and Commercial teams.
Supporting international customers, including occasional out-of-hours communication where required.

What We're Looking For

Strong computer skills and confidence in learning new systems.
Excellent communication skills and a professional telephone manner.
A logical, organised, and detail-focused approach.
Confidence working with data and identifying trends.
Ability to manage multiple priorities in a fast-paced environment.
A positive attitude and willingness to learn.
Interest in agriculture, technology, manufacturing, or global business would be beneficial.
Additional languages are advantageous but not essential.

Why Join Us?

Be part of a growing international business within the Produce Investments Group.
Opportunity to develop your career in customer support, business operations, data analysis, technical services, or commercial functions.
Work within a friendly and supportive small team.
Full training provided.
32 days holiday including bank holidays.

Remuneration

Salary – £28,000-£35,000

Working hours – Monday to Friday, 8:30am – 5pm with 1-hour unpaid lunch break.

Holiday entitlement – 32 days including bank holidays

Job Types: Full-time, Permanent

Pay: £28,000.00-£35,000.00 per year

Benefits:

Company pension
On-site parking

Work Location: In person

Quick apply

Refine Your Search

technical support jobs in harrogate, nyk

Technical Support

2nd Line IT Support Engineer

Senior Technician

IT Support / Operations Administrator

Technical Support Analyst - SketchUp

Customer Contact Centre Advisor (Payments / Technical Support)

Technical Support Specialist

IT Support & Engagement Officer (Shift-based)

Service Desk Analyst - 1st Line

Junior IT Support Engineer

2nd Line IT Support Technician

Product Specialist

IT Helpdesk Engineer - Experienced

Junior Application Support Analyst

Technical Systems Administrator

IT Support Technician Apprentice

IT Apprentice

End User Device Specialist (Fixed term 12 months)

IT Support Engineer

Tech Support

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