Operations manager Work, Jobs in Hayling West, Ham (with Salaries)

Head of Operations
Warner Leisure Hotels —Hayling West
- Up to £50,000 a year
- Full-time
- Management
- Hotel
- Restaurant
Operations & Commercial Manager
Edge Tea & Coffee —Arundel
- £40,000 - £45,000 a year
- Weekend availability
- Hospitality
- Management
- Organisational skills
- Free parking
- Employee discount
Quick apply
7d
Operations Manager
Lanes Group —Southampton
- £45,000 a year
- Full-time
- Microsoft Office
Quick apply
Security Operations Manager
Mitie —Portsmouth
- Weekend availability
- Customer service
- Analysis skills
- Travel
- Employee discount
Logistics & Facilities Manager
Cavendish Ships Stores LTD —Fareham
- £42,000 a year
- Full-time
- Hotel
- In-person
- Negotiation
- Free parking
- Employee discount
Quick apply
Operations Manager
ISS Facility Services —Chichester
- Hospitality
- Management
- Travel
Quick apply
1d
Fleet Operations Manager (Part Time)
Parker Adams Boat Sales / Flexisail Boat Club —Southampton
- £23,400 - £28,600 a year
- Part-time
- Maintenance
- Microsoft Office
- Organisational skills
- Free parking
Quick apply
5d
Operations Manager
Out of Bounds —Rustington
- £13.50 - £14.00 an hour
- Part-time
- Hospitality
- Management
- Customer service
- Free parking
- Store discount
Quick apply
13d
Operations Support Lead (Engineering)
E&E Group —Portsmouth
- Full-time
- Leadership
Quick apply
Funeral Operations Team Leader
Southern Coop —Portsmouth
- £27,999 a year
- Full-time
- Microsoft Office
- Supervising experience
- IT
- Employee assistance programme
- Employee discount
Operations Manager
Henig Diamonds —Farringdon
- In-person
- Leadership
Quick apply
Operations Supervisor , AM Shift
Amazon UK Services Ltd. —Bognor Regis
- Full-time
- Microsoft Word
- Microsoft Outlook
- Customer service
Divisional Director of Operations
University Hospital Southampton NHS Foundation Trust —Southampton
- £112,782 - £129,783 a year
- Full-time
- Leadership
- Time management
5d
Postal Operations Assistant Manager
Clarke Willmott LLP —Southampton
- Management
- Microsoft Office
- Continuous improvement
9d
Business Operations & Compliance Manager
Loadbalancer.org Ltd —Portsmouth
- £45,000 - £50,000 a year
- Full-time
- Hybrid work
- Project management
- Organisational skills
- Annual leave
- Employee assistance programme
Quick apply
6d
Operations Manager
Mettricks Portswood —Southampton
- Up to £37,000 a year
- Full-time
- Hospitality
- In-person
- Leadership
Quick apply
Facilities Manager
OCS Group —East Cowes
- No weekends
- Communication skills
Quick apply
2d
Production Manager
Owtons Butchers —Southampton
- £35,000 - £40,000 a year
- Full-time
- Management
- ERP systems
- Microsoft Office
- Free parking
- Annual leave
Quick apply
6d
Assistant Operations Manager (Stevedores)
Associated British Ports —Southampton
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
7d
Group Operations Manager
GKN Aerospace —East Cowes
- Continuous improvement
- Organisational skills
- IT

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Head of Operations

Warner Leisure Hotels -
Hayling West

Apply Now

Job details

Full-time
Up to £50,000 a year

Qualifications

Management

Full job description

Join our team at Lakeside, part of the Warner Hotels Group. This hotel on Hayling Island has spa facilities, a cabaret restaurant, and overlooks a lake near the Hampshire coast.

We are looking for a Head of Operations to lead all front and back-of-house functions at Lakeside Coastal Village.

The Head of Operations is responsible for leading teams to deliver a seamless guest experiences across the Reception, Leisure, Spa, Housekeeping, Entertainment and Nights teams.

Distinctive in scope, the role combines daily operational delivery with strategic improvement to secure both immediate service excellence and long-term growth.

As Head of Operations, you’ll play a crucial role in bringing that magic to life.

What will I be doing as Head of Operations?

Operational delivery: Oversee day-to-day operations across reception, leisure club, spa, housekeeping, entertainment, and nights team; ensure seamless guest arrival, check-in, and service delivery across all touch-points.

Sales and commercial execution: Drive on-site sales performance across leisure, spa, and entertainment; implement hotel-specific propositions and external marketing initiatives in partnership with HUB teams to maximise revenue.

Entertainment and leisure leadership: Provide oversight of entertainment delivery and calendar development; ensure leisure club and spa operations (including memberships and day spa services) are executed to brand standards and guest expectations.

Housekeeping and nights management: Lead and quality assure housekeeping operations and nights team delivery; maintain service standards, guest satisfaction, and operational efficiency across both functions.

Labour and rota management: Forecast and produce efficient rotas across reception, leisure, spa, housekeeping, entertainment, and nights; control labour spend while maintaining required cover to deliver service excellence.

Guest experience and complaint resolution: Monitor and enhance arrival, check-in, and post-stay guest experiences; lead complaint handling and feedback resolution to protect reputation and drive loyalty.

Compliance and safety: Ensure 100% adherence to health and safety requirements across all operational departments; oversee leisure audits including lifeguard compliance, paperwork, and administration.

People management and retention: Recruit, train, develop, and performance manage team members across all operational departments; foster teamwork, morale, and succession planning to maintain engagement and retention.

Continuous improvement and strategy: Identify operational efficiencies and service improvements across leisure, spa, reception, and housekeeping; pilot commercial and guest experience initiatives to scale successful practices within Head Office parameters.

You'll need to have:

Significant Managerial experience in Reception or Front Desk in a high occupancy hotel environment
Proven track record of managing large bedroom operations and supporting full site operational delivery.
Experience managing OTA relationships and distribution performance.
PPO experience desirable.

Looking to take the next step in your career?

At Warner Hotels, you can discover your glow, as we believe people thrive when their unique strengths and personality are nurtured.

At Warner Hotels, we’re more than just a place to stay, we’re a place where guests come to make memories, discover new experiences, and feel truly cared for.

Ready to discover your glow?

Be part of something more than a hotel — where your personality shines and your ideas matter.

Inclusion Statement

Diversity, equity, and inclusion are at the heart of who we are and what we do. We encourage applications from all backgrounds, communities and industries and we are happy to discuss any reasonable adjustments or flexibility that you may require, including whether a role can be part-time or a job-share.

We genuinely care about every candidate's experience during the recruitment process and are here to provide support where we can. If you require any assistance or reasonable adjustments while applying, please don't hesitate to reach out to us at: [email protected]

Please note: Unsolicited CV’s from agencies will not be considered

Apply Now

Refine Your Search

operations manager jobs in hayling west, ham

Head of Operations

Operations & Commercial Manager

Operations Manager

Security Operations Manager

Logistics & Facilities Manager

Operations Manager

Fleet Operations Manager (Part Time)

Operations Manager

Operations Support Lead (Engineering)

Funeral Operations Team Leader

Operations Manager

Operations Supervisor , AM Shift

Divisional Director of Operations

Postal Operations Assistant Manager

Business Operations & Compliance Manager

Operations Manager

Facilities Manager

Production Manager

Assistant Operations Manager (Stevedores)

Group Operations Manager

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