Inside sales Work, Jobs in Hitchin, Hrt (with Salaries)

Customer Service Representative
710 Crane Ltd. —Hitchin
- Full-time
- Continuous improvement
Inside Sales Representative - Pathfinder UK
Excelerate360 —Hitchin
- Full-time
- Remote
- CRM software
- Business development
- Presentation skills
Quick apply
4d
Sales Manager – Lighting
Midwich Group —Letchworth
- Business development
- Communication skills
- Free parking
- Employee assistance programme
Inside Sales / Telesales
Definitive —Stevenage
- £28,000 - £30,000 a year
- Full-time
- CRM software
Quick apply
Customer Experience Advisor
Hotel Chocolat —Royston
- £27,153 a year
- Weekend availability
- CRM software
- Hotel
- Communication skills
- Employee discount
11d
Inside Sales Representative, Flavors Europe
Sensient Technologies Corporation —Milton Keynes
- English
- Bachelor's degree
- No degree
9d
Inside Sales Executive - Kiwa Product Compliance
Kiwa —Aylesbury
- £37,162 a year
- Full-time
- Hybrid work
- CRM software
- Communication skills
- Annual leave
- Employee assistance programme
Sales Assistant 12 Hours
The Entertainer —St Albans
- £11.15 - £12.71 an hour
- Temporary
- Customer service
- Merchandising
Quick apply
Partnerships & Sales Lead
TrackZero —Milton Keynes
- £35,000 - £45,000 a year
- Full-time
- CRM software
- Sales
- Salesforce
- Work from home
Quick apply
Weekend Sales Assistant
The Entertainer —Cambridge
- £11.15 - £12.71 an hour
- Part-time
- Customer service
- Merchandising
Quick apply
Inside Sales Team Leader
Computacenter —Hatfield
- Leadership
- Communication skills
Pet Insurance Renewals Agent
Pinnacle Pet UK —Borehamwood
- £25,700 a year
- Weekend availability
- In-person
- Work from home
13d
Internal Sales Representative
Arrow Electronics, Inc. —Harlow
- Full-time
- CRM software
- Sales
- English
4d
Assistant Gym Manager
Burnt Oak 3S Ltd —Edgware
- £19,000 - £21,000 a year
- Full-time
- Customer service
- Administrative experience
- Team management
- Employee discount
- Gym membership
Quick apply
10d
Branch Sales Assistant
TF Solutions —Dunstable
- £24,993 a year
- Full-time
3d
Estate Agent
The Property Experts —Stevenage
- £60,000 - £100,000 a year
- Remote
Quick apply
Sales Representative
JPA Workspaces —St Albans
- CRM software
- Presentation skills
- Communication skills
Retail Assistant
Champneys Tring —Tring
- Up to £12.71 an hour
- Full-time
- Organisational skills
- Resort
- Free parking
- Annual leave
Quick apply
Trainee Manager - *Internal Applications*
Lush —Milton Keynes
- £32,350 a year
- Temporary
- Training & development
- Retail management
- Employee assistance programme
- Employee discount
Quick apply
6d
Area Sales Manager
Bourns —Bedford
- Business development

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inside sales jobs near hitchin, hrt

Customer Service Representative

710 Crane Ltd.
Hitchin

Apply Now

Job details

Full-time

Qualifications

Sales support
Customer service call handling
Inbound customer enquiry call handling
Stakeholder liaison
ERP software
Internal department liaison
Complaint handling
Continuous improvement
Kaizen
Customer interaction
Supply chain customer service
Business lead generation

Full job description

Position Summary:

The Inside Sales Representative (Home) serves as the key direct customer contact point for the Utilities Channel Partners & customers. The Inside Sales Representative is the key contact for the customer and is responsible for coordinating all aspects of customer service including order processing, quotation generation & follow up, delivery checks, technical enquiries and order expediting and delivering a world class level customer service to all internal and external customers. The future vision for this role is a proactive sales position where active quote follow up and lead generation will become a key responsibility of the role.

Principle Responsibilities:

Reviews customer enquiries working with external sales, engineering, technical and other departments to produce sales quotations and provide to customers in a timely manner.
Processes customer orders in a timely and accurate manner including clarification and order entry, ensuring that part numbers, prices and lead times are correct and in line with our product offering
As required liaises with the various internal departments throughout the order process to ensure we are capable of meeting the delivery requirements of the customer.
Investigates customer concerns and records all relevant details on concerns database following up with the relevant departments to ensure matter is resolved in a timely manner for the customer.
Dealing with customer enquiries via email/phone relating to product and technical enquiries working alongside various departments including engineering, technical and external sales.
Work to achieve KPI’s set for the individual and department, including time taken deliver quotation, and process orders etc.
Understands INCO terms and ensure orders are loaded in line with those.
Reviews and validates quoted delivery prior to order entry in conjunction with system requirement and relevant departments.
Takes part in review meetings prior to order processing, when necessary for clarification and communication of special order requirements.
Expedites orders and provides order status information to all customers.
Proactively advises customers of re-schedules or delays affecting promised ship date.
Provides open order reports to customer with current weekly updates if required.
Implements all change orders, order cancellations and maintains existing sales orders and acknowledges processing of order changes to customer.
Prepares and submits quotations which include quote tracking on Sales force and liaise with external sales in the process.
Advises/suggests best product application to meet customer needs.
Ensures compliance to United States Government Export Laws.
Work closely with external sales and internal departments to obtain timely answers for customers.
Participates actively in the Crane Business System processes including Kaizen team involvement, problem solving, and recommending solutions to enhance and improve the quality of departmental and/or company-wide business activities.
Performs other duties as required.

Qualifications/Experience:

Working knowledge of IT and ERP applications – including Microsoft Word, Excel and Outlook
The ability to handle / manage customers professionally
High level of drive to set the highest possible customer service levels
The ability to work under pressure and meet tight deadlines
Must be able to communicate with people at all levels, both internally and externally
To be able to work using own initiative and be self-motivated
To be Flexible and a team player
Language skills where appropriate / required

ABOUT US

Crane Building Services and Utilities (BS&U) is part of the Fluid Handling Division of Crane Co. founded in 1855, which is a global, multi-industry, New York Stock Exchange quoted company. We design, manufacture, package and market engineered flow control solutions for the HVAC and Utility sectors, with strong sales into key growth export markets.

The name Crane speaks of who we are, what we stand for and how our customers perceive us: A company with history and tradition, but also a company that is innovative, quality minded and one which acts with integrity and still holds to the resolution of its founder.

Crane Co. was founded on 4th July 1855 by Richard Teller Crane who made the following resolution:

"I am resolved to conduct my business in the strictest honesty and fairness; to avoid all deception and trickery; to deal fairly with both customers and competitors; to be liberal and just towards employees; and to put my whole mind upon the business."

The essence of this resolution is the business policy of Crane Co. today.

We believe that embracing inclusion and diversity is key to our success and as such we are seeking applications from candidates who will contribute their different backgrounds, cultures and experiences to our business.

#BSU

#LI-MW1

Apply Now

Refine Your Search

inside sales jobs in hitchin, hrt

Customer Service Representative

Inside Sales Representative - Pathfinder UK

Sales Manager – Lighting

Inside Sales / Telesales

Customer Experience Advisor

Inside Sales Representative, Flavors Europe

Inside Sales Executive - Kiwa Product Compliance

Sales Assistant 12 Hours

Partnerships & Sales Lead

Weekend Sales Assistant

Inside Sales Team Leader

Pet Insurance Renewals Agent

Internal Sales Representative

Assistant Gym Manager

Branch Sales Assistant

Estate Agent

Sales Representative

Retail Assistant

Trainee Manager - Internal Applications

Area Sales Manager

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